Wasn’t expecting much due to the cheap price but was pleasantly surprised my room 303 was above the bar but I couldn’t hear anything from the venue, the room was really nice the only thing that let it down was the manky looking shower, and the WiFi was rubbish but that’s not such a big deal Unfortunately due to a family emergency I didn’t spend the night but hopefully I will be back at some point so I can test out the bed
We stayed here mid October on a Saturday night. Safe, secure and friendly check in. Our room was large and well equipped. We backed onto the rear of the building so no view but it did mean it was nice and quiet. Nice bathroom with walk in shower. fresh clean bedding and large fluffy white towels. I would only point out that housekeeping need to pay attention to detail around carpet edges etc when vacuuming
I came to the crown last night with my sister. We were sat down for about 25 minutes with nobody asking us if we wanted anything. We had to ask for table service. The lady who came up to us, wearing a yellow t-shirt and quite a lot of makeup was rude, seemed like she wasn’t bothered and not polite at all. I asked what pitchers they have and she responded “there’s quite a few” without giving me any list or names at all. We then waited 20-25 mins for our drinks, again we had to ask where they were to be told they were not even aware we had ordered so they had to check we had ordered before making the drinks.
My experience today at the crown was dam rude. Be asked to leave by a bar staff member He didn’t even confirm with his manager to tell me to leave He thought it was alright to just come upstairs and tell me to get out because He felt uncomfortable with me being there, I asked for a manager so he went and got one, she didn’t even know what was going on because he didn’t teller he just told her that I needed to leave because he felt uncomfortable for me being there because of something that happened in January bear in mind I’ve been going there sense whatever happened with me and his bartender and he had not bothered with saying anything The hole time Since January but now all of a sudden he has a problem, Manager comes upstairs and talks to me about it I told her what was going on and what happened and just because he was embarrassed he was asking me to leave, The manager goes and talks to the bar staff member and he says when he staying e.g. me then I’m going home so therefore the manager comes back upstairs and said you need to leave because I’m not losing staff member I let him walk out because you are here, I tried to compromise with the manager and tell her that it’s not like he has to serve my table, I'm telling you now this bar stall member will be getting a call from head office,…
Check in was easy, unfortunately the desk isn't always manned and you have to go and search for someone in the pub next door (which is packed!). Beware of all the steep stairs to the rooms, no use for anyone with a disability. We asked for a nice quiet room, were told by the receptionist that was no problem. Our room was awful (102)! It was tatty and dirty, lots of quick fixes which could easily have been done but just left (see photos). Our room was right next to a noisy large piece of equipment (generator?). We had vibrations in the room, and the bed was jiggling all the time, loud clanking sporadically too! Even with the secondary double glazing shut it was still too loud to have a decent sleep. On top of the noise from outside, the people walking down the corridor sounded like they were stamping their feet because of the shoddy noise insulation. Some bright spark decided to wake me up by pushing our invoice under the door early in the morning too! We could have been given that when we checked in. Cleaning obviously isn't a priority, even in the new unsafe covid situation we are in, skirting boards hadn't been dusted for weeks. Someone thinks a broken violin is wall decoration, another tatty item to gather dust. The shower had an overhead attachment which couldn't be moved, so impossible to wash without getting wet hair. The bathroom definitely needs tlc (see photos). On top of that the radiator in there didn't work, so it was freezing cold. The bed was comfortable apart from the constant vibrating, unfortunately the pillows were pathetic! We ended up with 6, so thin and flimsy it still felt like we only had 2! The WiFi kept dropping out, most frustrating. We were relieved to leave! Definitely not somewhere we will be staying again, the worst Wetherspoon's we have ever been to. …
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