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Castle Hotel

Traveller (150)
Room & Suite (39)
Dining (20)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
'Boutiquey' Town House Hotel in middle of World Heritage walled town. After many years of upgrades and restoration, this famous old Inn now offers contemporary styling mixed with 'arts & crafts' character.
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Property amenities
Room service
Free parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Dry Cleaning
Laundry Service
Meeting rooms
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
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Room features
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Historic Hotel
Centrally Located
HOTEL CLASS

Location

Full view
99Great for walkers
Grade: 99 out of 100
43Restaurantswithin 0.5 km
39Attractionswithin 0.5 km
744Reviews
178Photos
7Q+A
62Room tips
Traveller rating
  • 483
  • 199
  • 38
  • 21
  • 4
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  • English
Popular mentions
Visited the Castle Hotel as a couple return visit staff very friendly on reception and in the restaurant and bar staff always willing to help with any problems food was excellent especially the Sunday roast are room was spotless towels changed everyday location good to look
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Review collected in partnership with this hotel
A very comfortable room in a lovely hotel in the centre of Conway. An excellent evening meal and I really enjoyed the breakfast.We would definitely stay here again. Staff were very professional but also really friendly and helpful.
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Review collected in partnership with this hotel
Response from Joe L, General Manager at Castle Hotel
Responded yesterday
Thank you for your amazing review! Great to read that the team impressed and we all look forward to welcoming you back very soon!
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Spent a few days at the Castle Hotel with my Husband for my birthday. We were greeted by a lovely member of staff who made us feel very welcome. Our room was bigger than expected and very clean. The food both in the evening and at breakfast was delicious and the staff could not
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Review collected in partnership with this hotel
Response from Joe L, General Manager at Castle Hotel
Responded 3 days ago
Thank you for your fantastic review it’s lovely to read that our beautiful old building and enthusiastic team impressed and that your birthday break away was extra special. We all look forward to welcoming you back very soon!
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Had my birthday on Saturday at the castle hotel in Conway north wales,the food was excellent everything was spot on highly recommend it to everyone,great staff,friendly and very helpful, ambiance great thankyou.
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Response from Joe L, General Manager at Castle Hotel
Responded 3 days ago
Thank you for your amazing review! I know the team will love reading they helped make your birthday extra special and we all look forward to welcoming you back very soon!
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We love the castle hotel and have stopped here before,unfortunately the room 201 has a boiler or central heating system backing onto the room which gave us a awful nights sleep,we just needed to be told this when being shown to our room However Brian the porter is exceptional
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Review collected in partnership with this hotel
Response from Joe L, General Manager at Castle Hotel
Responded 3 days ago
Thank you for your great review, sorry to read that our new boiler system appears to have impacted on your stay but we will make sure that this is rectified and we all look forward to welcoming you back very soon!
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Hi, What’s the charge for the buffet breakfast?
I think it’s £17.50 per person.
0 votes
Does the suite have a shower ?
Yes. Not a separate shower in our room but a bathtub with a shower in it. All new.
0 votes
Can you request a lower floor room ? As I understand there’s no lift preferably quieter room
Hi! You can request a rear room away from the street for extra quiet, however we do have a church clock! We don’t have a lift but do offer full luggage assistance to and from all bedrooms. We do say that the higher you go the quieter the rooms, our new loft rooms are incredibly peaceful but are in the third floor and accessed via a last set of quite steep stairs.
0 votes
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Can you request a lower floor room ? As I understand there’s no lift preferably quieter room
im afraid we don’t have any ground floor rooms and no lift access as we are a historic hotel situated in the heart of a medieval town. There are 13 stairs to the first floor and we do have rooms situated at the top of these to reduce the distance needed to walk.
0 votes
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Does this hotel have dog friendly rooms?
Yes, there are a few rooms available
0 votes
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12
"All rooms good"
"Room 301, 302 or the Suite"
"We had a superior double that did not have Castle view, but it was great."
"comfortable rooms, dog friendly, staff welcoming"
"Front bedrooms may get a little noisy at festive times"
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PRICE RANGE
US$114 - US$221 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
castle hotel conwy
LOCATION
United KingdomWalesNorth WalesConwy
NUMBER OF ROOMS
28
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