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Castle Hotel

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#1 of 2 Hotels in Conwy
Certificate of Excellence
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1 room 2 adults 0 children
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Castle Hotel
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1,055 Reviews from our TripAdvisor Community

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Showing 1,040: English reviews
Reviewed 7 January 2016

This was our second visit for lunch on a chilly, winter's day and found the atmosphere and the staff very welcoming and cheerful. Always nice. My husband very much enjoyed the scallops that he'd had last time. The risotto was very good but thought it to be rather large for a starter. I was impressed by the good choice of...

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Thank Kate B
Oldham, United Kingdom
Reviewed 5 January 2016 via mobile

Very pleasant location,nicely decorated. Very warm and friendly staff who actually want to make your visit there pleasing Courtyard is covered so it is good if you have dogs with you and 🔥 lamps Quite a gem 💎 and food 🍲 is top notch.

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Thank Don r
Bury, United Kingdom
Reviewed 4 January 2016 via mobile

What a great way to welcome in 2016. We found this hotel by accident in the autumn of 2015, we were shown around by a very kind lady in reception and were able to select room 210, what a good choice, a quick check on Trip Advisor indicated that this should be ideal for our requirements. When we arrived the...

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Thank driver201124
Wales
Reviewed 21 December 2015

I often stay at the Castle when working in North Wales and I have never been disappointed. The rooms are comfortable and spacious and, great from a work perspective, the WiFi always works well. The staff are always friendly and attentive and I love the 'olde worlde' feel of the place - a lot more atmosphere than more modern hotels....

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2Thank mickeyflea
Canterbury, United Kingdom
Reviewed 21 December 2015

Thanks to Michaela and Castle Hotel staff in Conwy for outstanding service and great food. Reception and restaurant staff were particularly efficient with our order in spite of a couple of last minute changes and were very helpful with my dad who is disabled. Conwy is a lovely medieval town and we all had a wonderful early Christmas meal with...

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Thank Lesley C
Reviewed 13 December 2015 via mobile

Stayed in the hotel as part of a romantic weekend away. The rooms were beautiful and the service was amazing; very friendly, helpful and professional. The restaurant attached was also very good. Had both breakfast and dinner there and they were both fantastic.

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Thank Robin R
England
Reviewed 13 December 2015

Lovely hotel right in the heart on the town .Friendly staff and great food .The atmosphere is great with a relaxing feel .Don't miss breakfast ! The rooms are well equipped .The hotel has some great history , as you might think sat so close to the Conwy Castle.

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Thank Jon M
Cleveland, Ohio
Reviewed 13 December 2015

This hotel was the biggest disappointment of my recent trip to the UK. The rooms were large enough, but quite shabby. The hotel website does not accurately depict what you actually get. I was thinking that this would be a highlight of the trip, but it was a disappointment. The food was excellent, but the desk service and the food...

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Thank Coppergate
plavin1906, Owner at Castle Hotel, responded to this review

Although this is a new review, I don't know whether they stayed recently? In the last three months, we've updated a third of our bedrooms and remodelled our restaurant and lounge (now called 'The Snug') The images on the website were actually taken by a Google photographer for their 'Street View' facility - you can actually walk round the hotel...

Island of Anglesey, United Kingdom
Reviewed 12 December 2015

With so many five star ratings where to start? Reception, so genuinely warm and helpful. Superb room facing the Castle and to the right a beautiful church, possibly linked in history. As for dining and choice, second to none, well sourced local produce and possibly the best rump I have eaten!! We were, by all the staff made to feel...

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Thank a1iain
A TripAdvisor Member
1 review
Reviewed 11 December 2015 via mobile

One thing you have to remember is that you are within the castle walls and you are paying a premium for that. The hotel is superb and staff outstanding. Yes, we were asked to close our tab at closing orders but when we said we were residents we were allowed extra time. Conwy is a sleepy town and shops close...

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Dawson's Bar & Restaurant
Dawson's Bar & Restaurant
Cuisines: Welsh, British, International, European
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
'Boutiquey' Town House Hotel in middle of World Heritage walled town. After many years of upgrades and restoration, this famous old Inn now offers contemporary styling mixed with 'arts & crafts' character. ... more   less 

Additional Information about Castle Hotel

Address: Castle Hotel High Street, Conwy LL32 8DB, Wales
Region: United Kingdom > Wales > North Wales > Conwy County > Conwy
Price Range: $161 - $350 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Castle Hotel 4*
Number of rooms: 28
Reservation Options:
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Also Known As:
Castle Hotel Conwy, Wales
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Questions & Answers

Here's what travellers have asked, with answers from Castle Hotel staff and other travellers.
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Questions? Get answers from Castle Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 207 is amazing”
 of 5 bubbles Penguinrev, 24 Mar 2017 | Read review
“All rooms are single glazed hence rooms at the front experience some street noise issues”
 of 5 bubbles mickmusique, 20 Feb 2017 | Read review
“Cannot say if other rooms are better.”
 of 5 bubbles dyates1673, 16 Feb 2017 | Read review
“Rear rooms look out over Conwy Castle and are quieter than the front rooms which face out onto the High Street.”
 of 5 bubbles ReidyRM, 13 Feb 2017 | Read review
“upgrade for a bigger room”
 of 5 bubbles stanwally, 3 Feb 2017 | Read review
5 of 5