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White Waters Country Hotel

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729 Reviews from our TripAdvisor Community

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Showing 726: English reviews
Truro, United Kingdom
Reviewed 5 October 2013 via mobile

We booked with a groupon offer, nice room, friendly check in and staff all nice. We had a bar meal on the first night which for. £10 each was good value. Second night we went into town. Fishing by the river was great and a beautiful setting. Cream tea with welsh cakes was also a nice simple touch. The main...

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Helpful?
Thank cornishbex
White_Waters1, Front Office Manager at White Waters Country Hotel, responded to this review

Thank you for reviewing the hotel. I am glad to hear that you were pleased with your room and found the staff to be friendly. The fishing on the River Dee is proving to be popular whether you catch something or not it is lovely and tranquil by the river. I am sorry that you were disturbed by noise from...

Kidderminster, United Kingdom
Reviewed 4 October 2013

We stayed here on 27th/28th September and had a great time. From the moment we checked in at reception we felt welcome and all of the staff we encountered in the bar & restaurant were really friendly & helpful, everyone we met really seemed to enjoy their job! Our bedroom was fantastic (Lady Eleanor) with partial views of the river...

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Thank wrensnestred
White_Waters1, Front Office Manager at White Waters Country Hotel, responded to this review

Thank you very much for your review. It is wonderful to read that from checking in to leaving that you felt welcome, I do have to say that we all genuinely do really enjoy our jobs. The Romantic break is proving very popular and wherever possible we do try to allocate a river view . Thanks for your feedback on...

Wrexham, United Kingdom
Reviewed 4 October 2013

Had our Wedding Ceremony and reception here last week and can honestly say everything was spot on. Staff are very friendly and went out of there way to be helpful. The food was 1st class and everyone commented on how they enjoyed it .Lovely views over the river Dee ideal place for wedding photos. our room 'Dee Valley' was very...

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Helpful?
Thank tworods2
White_Waters1, Front Office Manager at White Waters Country Hotel, responded to this review

Thank you for taking time to write a review on White Waters Country Hotel. Dear Mr & Mrs E, It was a pleasure to us all here at the hotel to look after yourselves, family & guests on your very special day. Thank you very much for your kind words on everything. I was so pleased that the weather held...

Reviewed 3 October 2013

We stayed for 2 nights for sister in laws wedding. We have a 1 year old as well. The staff were amazing. They were patient friendly kind helpful. The list goes on of positive comments. My diaper bag got soaked from a leeking bottle of pepsi and they were kind enough to wash it for me as well. Would definitely...

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Helpful?
Thank RJT329
White_Waters1, Front Office Manager at White Waters Country Hotel, responded to this review

I am so pleased that you enjoyed your stay here particularly as you had travelled a long way for the Wedding. It's great to read that you found the staff helpful and friendly. It's not easy travelling with a little one so whatever we can do to help our customers stay more comfortable we will do our best to help....

Chirk, United Kingdom
Reviewed 1 October 2013

My husband treated me to a weekend away in September and it couldn't have been more perfect. Check in was quick and easy and the receptionist very helpful. Our room was spacious, very clean and we had the bonus of a view over the River Dee. We ate in the restaurant both evenings and the food was fabulous! We both...

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Thank Debbie M
White_Waters1, Front Office Manager at White Waters Country Hotel, responded to this review

It is appreciated that you have taken time to write a review on White Waters Country Hotel. I am delighted that you had a lovely weekend away at the hotel. I have passed your lovely comments on to the team in the kitchen, who are always happy to receive feedback. It is a joy to us to know that you...

Birmingham, United Kingdom
Reviewed 29 September 2013

A great location with spectacular views (request a room with a view). The staff were welcoming, friendly and nothing was too much trouble for them. The room was comfortable and the food was very good. Plenty to do in the area too! Happy to recommend this venue.

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Thank roger680
White_Waters1, Front Office Manager at White Waters Country Hotel, responded to this review

Thank you for taking the time to review White Waters Country Hotel. I very much appreciate your positive review. Thank you it is extremely rewarding to us that our customer service was recognised and that you were happy with all aspects of your stay. We look forward to welcoming you back in the future. Kind regards Sarah Davies Reception

Maryland
Reviewed 19 September 2013

We stayed in the Dinas Bran room and can't say it was anything special. It was rather small and the double bed is barely large enough for 2 tall people. Reception personnel were pleasant but basic breakfast unsatisfactory as it had minimal choices along with canned fruit. You have to pay extra for a cooked breakfast. We did order that...

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Thank MarylandAmerican
White_Waters1, Front Office Manager at White Waters Country Hotel, responded to this review

Thank you for writing a review. I am sorry that you were disappointed in your room. It is one of our luxury rooms and we very rarely get any complaints regarding the size of the bed in particular. It is a large hand carved bed which is much larger than a standard double, if you had let reception know we...

Worcestershire
Reviewed 17 September 2013

Fabulous position above the River Dee. The terrace overlooking the river (made so colourful by an array of hanging baskets) must be a great place to sit and enjoy a drink or two in the summer. Unfortunately, it was wet and chilly for our visit. We can't fault the staff who were welcoming and friendly (Alf, the parrot, in Reception...

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Thank CreweAlexForever
White_Waters1, Front Office Manager at White Waters Country Hotel, responded to this review

Thank you for writing a review. I am very disappointed that you were not happy with your stay. I take all your comments on board and they will be addressed as we must correct these problems as soon as possible. At this moment there is maintenance work being carried out and the top priority are the bathrooms which will be...

Gloucester, United Kingdom
Reviewed 17 September 2013

Anyone looking for a hotel in this part North Wales need look no furthur than the WhiteWaters Hotel.Stayed for 2 nights early september in River Dee room,fantastic balcony.Restaurant and bar meals are very good.All the staff were extremely attentive and pleasant. Altogether good value .

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Thank normanstephens
White_Waters1, Front Office Manager at White Waters Country Hotel, responded to this review

Thank you for your lovely comments on White Waters Country hotel. It is wonderful to read that you enjoyed your stay and it is well worth selecting a VIP room with a balcony to take in the views. It's great to read that you were happy with everything from the food to the staff and you also found the hotel...

Dolgellau, United Kingdom
Reviewed 2 September 2013

Delightful position but room with river view is 'icing on the cake'.Hotel itself is rather traditional but good value. Ambience excellent helped by very helpful and keen to please staff . The restaurant .Rafters' provides very good meals although not fully able to test other than breakfast because we were part of wedding group..Prices are quite reasonable. Facilities for weddings...

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Helpful?
Thank celia007
White_Waters1, Front Office Manager at White Waters Country Hotel, responded to this review

Thank you for your review. I am very pleased that you had a river view room which gave you delightful views of the surrounding scenery. It is heart-warming to all of us staff here to know that we created the right atmosphere for our guests. We do hope you return to sample the Rafters Restaurant menu in full. Kind regards...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free Internet
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
Official Description (provided by the hotel)
White Waters Hotel is a new hotel situated in delightful surroundings overlooking the River Dee and yet located only one mile from the town centre. The ethos of this new hotel is to offer the highest quality of luxurious accommodation and service with a restaurant dedicated to fine dining and an environment to provide that ‘little extra’ that puts it apart from other hotels in the area. It offers 25 bedrooms all with en-suite facilities. ... more   less 

Additional Information about White Waters Country Hotel

Address: Berwyn Street, Llangollen LL20 8AD, Wales
Region: United Kingdom > Wales > North Wales > Denbighshire > Llangollen
Price Range: $112 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — White Waters Country Hotel 4*
Number of rooms: 25
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Also Known As:
White Waters Country Llangollen
Hotel White Waters Country
White Waters Country Hotel Llangollen, Wales
Hotel Style:
#1 Romantic Hotel in Llangollen
#2 Family Hotel in Llangollen
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't stay here however evening restraunt very good”
 of 5 bubbles mrss2010, 19 Feb 2017 | Read review
“Ask for a riverside view”
 of 5 bubbles giles2017, 19 Jan 2017 | Read review
“Top floor upgrade rooms have Balconies but also an Extra flight of Stairs No Lift”
 of 5 bubbles Happyme186, 16 Jan 2017 | Read review
“We only ate so can't help”
 of 5 bubbles GordonTwigg, 8 Jan 2017 | Read review
“Request a riverside view”
 of 5 bubbles 578maryf, 12 Dec 2016 | Read review
5 of 5