We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Premier Inn Caerphilly Crossways Hotel

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
Professional photos
Premier Inn Caerphilly Crossways Hotel
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}}}
Add Photo Write a Review

279 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
Showing 275: English reviews
1 review
Reviewed 4 days ago NEW

We were in Caerphilly for two days. We had not stayed in a Premier Inn before and did not know what to expect. Friends had told us they were 'no frills'. In fact we were very pleasantly surprised The room was comfortable and very well designed. The staff were friendly and helpful and the meals were delicious. We can't wait... More 

Review collected in partnership with premierinn.com

Thank christinefF6554SJ
Essex, United Kingdom
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 6 days ago NEW via mobile

Pretty expensive but good location to see castle. Parking available. Brewers fayre restaurant next door. If paying by cash take some identity. No surcharge if paying by card. Room was standard and doesn't justify the price (£100 Saturday night)

Thank NAP230
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago

We stayed here on a very busy Saturday night - bonfire night - and received an extremely warm welcome from the staff. The hotel was easy to find, a very short distance from town, with lots of parking. On two floors, the rooms are very functional but very clean. Tea/coffee making facilities, hair dryer, flat screen TV, free wi-fi and... More 

Thank Ril0804
Cambridge, United Kingdom
1 review
Reviewed 4 weeks ago

The hotel and staff are very good and we had a great 2 night stay. The restaurant attached was awful the food was appalling being dry and cold and it took to long to get our food. the staff that were on being more interested in getting bookings for Christmas. I would recommend to anybody not to take on the... More 

Review collected in partnership with premierinn.com

Thank melbradbury2001
Birmingham, United Kingdom
1 review
Reviewed 4 weeks ago

Overall I was more than happy regarding the stay and staff is very friendly. Overall it was nice and overwhelming staying at Premier Inn. Food was very good. Hotel was situated at good location. Room was spacious.

Review collected in partnership with premierinn.com

Thank SwagatikaSatpathy
Level Contributor
4 reviews
3 hotel reviews
Reviewed 22 October 2016 via mobile

Visited here for my friend's birthday, so was hoping it would be a bit of a treat turned out I was wrong. I've always love coming to Crossways and never had any problems, but I think since it's changed hands it's gone down the pan! We waited 40 mins for food -and then when I'd had enough of waiting, had... More 

Thank Eva C
WhitbreadHotels, Premier Inn Team at Premier Inn Caerphilly Crossways Hotel, responded to this review

Hi Eva, Thank you for taking the time to share your review. I do apologise for the disappointment caused during your visit to the Beefeater restaurant at the hotel. At Premier Inn we want to guests to enjoy a pleasant experience across all establishments and I'm sorry that on this occasion the service fell below your expectations. This isn't the... More 

Waterlooville, United Kingdom
1 review
Reviewed 20 October 2016

We were told to pick a table and our order would be taken, gave up waiting and ordered at the bar 50 minutes later the food turned up most of which was only Luke warm. I advise go to the Toby Carvery 5 minutes down the road.

Review collected in partnership with premierinn.com

Thank marksK5488RJ
WhitbreadHotels, Premier Inn Team at Premier Inn Caerphilly Crossways Hotel, responded to this review

Hi Mark, Thank you for your review. It's disappointing to hear about the long wait that you endured at the restaurant and I apologise for the inconvenience caused. I will be passing your feedback onto the Management Team for this to be looked into so that necessary steps can be implemented for an improved service. I hope that we can... More 

Nottingham, United Kingdom
1 review
Reviewed 17 October 2016

All of the staff at Caerphilly Crossways, both in the Premier Inn and the Brewer's Fayre restaurant, were wonderful. They gave me a very warm welcome, anticipated many of my questions and made it clear that nothing was too much trouble - I felt that they really cared about their guests. As a single traveller on my own I appreciated... More 

Review collected in partnership with premierinn.com

Thank kathleengmurray
Pembrokeshire, United Kingdom
1 review
Reviewed 4 October 2016

first time we have stayed here much recommended friendly and polite staff we will definately return we were a short distance from caerphilly castle which was amazing and the food we had at premier inn was fantastic

Review collected in partnership with premierinn.com

Thank martin_crayford
Level Contributor
40 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 30 September 2016

I came here as a business traveller and was welcomed as a regular. I was asked if I wanted a hand with my luggage as I had case and handbag, which I thought was very kind and not expected at Premier Inn. Every member of staff I encountered was friendly and helpful and very smiley (something some of the 5... More 

Thank ymbam

27 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (20)
Hotel & Grounds (2)
Room/Suite (8)
Bathroom (1)
Videos (1)
Other (8)

Management photos: Courtesy of the property manager

All Management Photos (7)
Hotel & Grounds (1)
Other (6)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Caerphilly
1.1 km away
Premier Inn Caerphilly (Corbetts Lane) Hotel
4.3 km away
New House Country Hotel
New House Country Hotel
#3 of 75 in Cardiff
491 reviews
3.1 km away
Travelodge Caerphilly Hotel
Show Prices
Show Prices
Show Prices
13.3 km away
Premier Inn Llantrisant Hotel
7.0 km away
Holiday Inn Cardiff North – M4, Jct.32
7.4 km away
Village Hotel Cardiff
Village Hotel Cardiff
#21 of 75 in Cardiff
1,639 reviews
Show Prices
Show Prices
Show Prices


  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
Sleep like a prince or princess at the Premier Inn Hotel Caerphilly Crossways, in the home of Wales' largest castle - one of Britain's most impressive fortifications. You'll be in a prime location for Cardiff city centre, watching rugby royalty at the Millennium Stadium or staging your own grand tour of the spectacular local scenery. And when it's time to hang up your crown for the night, make for our great value restaurant and fit-for-a-king, extra-comfy beds. Important info This Premier Inn is located near a major road, bedrooms are insulated to minimise noise. Please note that all twin rooms at this hotel consist of a double bed and a single sofa bed. Directions: M4(J28) take A468 towards Caerphilly. Pass through villages of Machen, Trethomas and Bedwas. At roundabout on right after Peters Food Services Factory take 3rd exit. Next to Crossways Brewers Fayre. Transport and local information: St Fagens Heritage Site Caerphilly Castle Historic Site Millennium Stadium Events Caerphilly Train Station 1.5 miles Cardiff Airport 18 miles ... more   less 

Additional Information about Premier Inn Caerphilly Crossways Hotel

Address: Crossways Park Parc Pontypandy | Pontypandy, Caerphilly CF83 3NL, Wales
Region: United Kingdom > Wales > Southern Wales > Caerphilly County > Caerphilly
Price Range: $77 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Caerphilly Crossways Hotel 3*
Number of rooms: 40
Reservation Options:
TripAdvisor is proud to partner with Booking.com and Premier Inn so you can book your Premier Inn Caerphilly Crossways Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn Caerphilly (Crossways) Hotel Caerphilly
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Premier Inn Caerphilly Crossways Hotel staff and other travellers.
2 questions
Ask a question
north wales
over a year ago
Greater London, United Kingdom

See all questions (2)

Questions? Get answers from Premier Inn Caerphilly Crossways Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms on the car park are cooler.”
 of 5 bubbles SomersetSnoopy, 29 Aug 2016 | Read review
“Ground floor rooms in summer get very warm”
 of 5 bubbles iscott76, 17 Aug 2016 | Read review
“Avoid the McDonalds next door.”
 of 5 bubbles FandangoEspanol, 17 Apr 2016 | Read review
“all rooms should be fine”
 of 5 bubbles 355bille, 11 Feb 2016 | Read review
“In a business park. Perfect for rugby weekend or as stop off to see caerphilly.”
 of 5 bubbles tom_dublin_10, 15 Oct 2015 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay