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Hotel Indigo Cardiff

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Dominions Arcade Queen Street, Cardiff CF10 2AR Wales
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (634)
Room & Suite (211)
Dining (34)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 20-11-20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Indigo Cardiff
Updated 20-11-20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 75 hotels in Cardiff
Location
Cleanliness
Service
Value
Travellers' Choice
Welcome to Hotel Indigo® Cardiff, where bespoke design meets classic Welsh heritage. Our boutique bedrooms reflect our vibrant city, with the themes ‘Made in Wales’, ‘Welsh Industry’ and ‘Music’ embodied in local art and natural materials. Many also offer wonderful views of the Cardiff skyline, and they all have free Wi-Fi and invigorating rainfall showers. Moments from our front door you can sing along with the fans at the home of Welsh rugby, explore the historic Cardiff Castle with its fairy tale towers, or rock out to that famous local music at the Motorpoint Arena. Our fully equipped fitness suite will keep you on your toes, and after a day of discovery our rooftop Marco Pierre White Steakhouse, Bar & Grill is the perfect place to relax, with a mouth-watering classic British menu, private dining and not to mention a fabulous roof terrace.
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Full view
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Children Activities (Kid / Family Friendly)
Taxi service
24-hour security
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kids' meals
Snack bar
Special diet menus
Rooftop bar
Baggage storage
Newspaper
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Telephone
Bottled water
Flatscreen TV
Hair dryer
Iron
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Romantic
Languages Spoken
English, French, Polish
762Reviews23Q+A66Room tips
Traveller rating
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Popular mentions
Walalugi wrote a review Jan. 2021
Cardiff, United Kingdom14 contributions21 helpful votes
Lovely room. Overall very clean but had open packet of dips in the fridge which should have been picked up due to COVID but didn't complain as everything else was spotless. Great central location too. Nice touch by having local drinks in fridge. Would not recommend the breakfast if you are vegan/veggie. Was served small portion of beans, 1 sausage, half a tomato and a mushroom. Poor ingredients looked lost on the plate. If served on saucer would have looked like a breakfast! I'm not into huge portions but this was so minimalistic and basic it was terrible. Also bland.
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Date of stay: November 2020
Value
Rooms
Service
2 Helpful votes
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Leannekirsty wrote a review Dec. 2020
15 contributions26 helpful votes
Hotel not to bad, hubby had a great sleep. Told the hotel it was a special occasion but not even recognised until mentioned. I would not pay for the marco pierre meal on the evening or breakfast as it was truly dreadful. Omg who is the chef. Whole time spoilt by this awful food. And the room was freezing I had to phone twice for them to put the heating on and then watching TV wSas impossible as there was a big black mark down the screen. Thanks indigo for the worst birthday treat ever
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Date of stay: November 2020Trip type: Travelled as a couple
1 Helpful vote
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Response from Jennifer Day, Owner at Hotel Indigo Cardiff
Responded Dec. 4, 2020
Good evening Leannehayley, Thank you for taking the time to leave us some feedback on your recent stay here at Hotel Indigo Cardiff. We always try to make our guests feel extra special during their time with us and I apologise that on this occasion you feel your stay did not live up to expectations. I'm sorry to hear that you encountered some issues in your room - these concerns have been passed on to our maintenance team to correct and ensure that standards are met for future. In regards to the restaurant, please accept my apologies for your experience. Your feedback will be sent directly to the restaurant manager to deal with accordingly. Again, please accept my sincere apologies and if we can be of any further assistance please do not hesitate to contact us directly at reception@incardiff.com or call us on 02920102710 Many thanks, Reception team
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CERI A wrote a review Nov. 2020
Cardiff, United Kingdom77 contributions6 helpful votes
Stayed mid week as a treat for my birthday despite the current Covid pandemic we felt entirely safe & at ease in this lovely boutique hotel in the centre of Cardiff We had a superior Queen room possibly number 426. Everything in the room was spotless, I cannot fault it. The bathroom, especially the shower, was the one of the best I’ve ever used. All the toiletries were of the highest standard no need to bring your own shampoo shower gel etc. Bed was high and so comfortable. The added extras like the coffee machine in room was a bonus. It’s a quirky place full of Welsh character. Reception lady was lovely, I simply cannot fault the place. I cannot comment on breakfast we opted not to have it Will return 👏🏻
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Date of stay: November 2020Trip type: Travelled as a couple
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Response from Jennifer Day, Owner at Hotel Indigo Cardiff
Responded Dec. 6, 2020
Shwmae! WOW!! Thank you for such a fab review, we are thrilled you had an awesome time with us. We all agree here too that the showers are THE best :) We hope to welcome you back soon. Kindest Regards, Ami Reception Supervisor
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Travel274660 wrote a review Nov. 2020
Exeter, United Kingdom10 contributions3 helpful votes
I have stayed here twice recently for work. Staff are friendly and welcoming. Room was good, with nice refreshments and decor. Both times I was on the 3rd floor and it was very quiet. Breakfast good, but evening restaurant menu limited if trying to watch calories! I look forward to staying again.
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Date of stay: November 2020Trip type: Travelled on business
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Response from Jennifer Day, Owner at Hotel Indigo Cardiff
Responded Dec. 6, 2020
Bore da!! Thank you for leaving us a great review, we are so happy you chose to come back to us. If you visit us again (which I hope you do!) choose another themed room so you get a different experience each time. We look forward to welcoming you back in the near future. Kindest regards, Ami Reception Supervisor
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Shuttlde wrote a review Nov. 2020
5 contributions
Very good hotel. Lovely rooms, great food, helpful service. Very happy with my stay and will stay again. Shower was excellent too and nice city centre location which always helps. Parking good too!!!!
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Date of stay: November 2020Trip type: Travelled on business
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Response from Jennifer Day, Owner at Hotel Indigo Cardiff
Responded Dec. 6, 2020
Shwmae! Thank you for such a great review. We hope to welcome you back in the near future. Kindest regards, Ami Reception Supervisor
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PRICE RANGE
US$97 - US$219 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomWalesSouthern WalesCardiff
NUMBER OF ROOMS
122
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Frequently Asked Questions about Hotel Indigo Cardiff
Which popular attractions are close to Hotel Indigo Cardiff?
Nearby attractions include The Bootlegger (0.4 km), Escape Rooms Cardiff (0.3 km), and Escape Reality (0.2 km).
What are some of the property amenities at Hotel Indigo Cardiff?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
What food & drink options are available at Hotel Indigo Cardiff?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Indigo Cardiff?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Hotel Indigo Cardiff?
Conveniently located restaurants include Brodies Coffee Co, Bigmoose Coffee Company, and Fresh the Baguette Bar.
Are there opportunities to exercise at Hotel Indigo Cardiff?
Yes, guests have access to a fitness centre during their stay.
Is Hotel Indigo Cardiff located near the city centre?
Yes, it is 0.7 km away from the centre of Cardiff.
Are any cleaning services offered at Hotel Indigo Cardiff?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Indigo Cardiff?
The staff speaks multiple languages, including English, French, and Polish.
Are there any historical sites close to Hotel Indigo Cardiff?
Many travellers enjoy visiting Fort Grey and Shipwreck Museum (7.7 km), Insole Court (3.5 km), and St Lythans Burial Chamber (7.0 km).
Is Hotel Indigo Cardiff accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.