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Hilton Cardiff

CancelonUS$138*
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Certificate of Excellence
GreenLeadersPlatinum level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hilton Cardiff
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2,978 Reviews from our TripAdvisor Community

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Showing 2,918: English reviews
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Dunvant, United Kingdom
Reviewed today NEW

I stayed at the Hilton Cardiff from 19/05/17 - 21/05/17 and overall I was pretty satisfied. The breakfast was wonderful, with a special dish prepared every morning it made it a big culinary event. I have to pay credit to the housekeeping team, I like to have my breakfast early (8 - 8:30) and returned to my room to find...

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Helpful?
Thank shauncdonovan15
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago via mobile

We booked the hotel for a family stay upon arrival we was greeted by wonderful staff especially pedro baptista the concierge guy or that's what I believe his name to be was amazing with my two young kids joking with them and making a big effort even letting them ride on his trolley in which my children loved. Then we...

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Helpful?
1Thank craig e
About Hotel's Favourite Review
CWLCardiff, Manager at Hilton Cardiff, responded to this review

Dear Craig e, Thank you for your review. It was our pleasure to welcome you and your family to Cardiff and I so pleased to read your lovely comments regarding Pedro and your family room with a view of the Castle. I am sorry if you were disturbed by internal noise and for any inconvenience caused to you at the...

Brighton and Hove, United Kingdom
Reviewed yesterday NEW

Whilst the hotel is lovely and the service good the valet parking at £25 per night which is in the small print is expensive. Add to that the junction you are forced to leave the hotel by is confusing and the twice I left I ended up in the bus lane only to receive 2 £70 penalties on my return...

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Helpful?
Thank ianhead35
London, United Kingdom
Reviewed 2 days ago NEWvia mobile

On arrival we were greeted at reception by Terrence. He was professional, polite and extremely helpful in every way. We arrived early so our bags were placed in a secure room behind reception. The hotel is very well situated for castle, shops and restaurants . On returning we were given our room which had great views overlooking the castle. Very...

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Helpful?
Thank John W
wales
Reviewed 2 days ago NEW

We were a group of girls,ladies. Hotel close to centre for high heel walking. Rooms spacious and various options. Breakfast amazing. Room service with jugs of water at 2am! Great to use pool after check out

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank jules59Wales
Reviewed 2 days ago NEWvia mobile

Really disappointed with the afternoon tea, had to send the first display back. The replacement was marginally better. The spa treatments were very relaxing and the staff very professional. It was a pity about the tea, but it didn't detract from a very pleasant afternoon

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Helpful?
Thank Jogoode
HiltonCardiff, General Manager at Hilton Cardiff, responded to this review

Dear Jogoode Thank you for your review of the hotel. I am so sorry to hear of your disappointment with the Afternoon Tea. I can assure you that this is not indicative of normal high level of service but am glad to read that you enjoyed our Spa treatments and had a good afternoon with us. We very much look...

Worcester, England, United Kingdom
Reviewed 3 days ago NEWvia mobile

Location perfect, breakfast lovely and staff very customer focussed. I was really impressed and would return for a longer stay and use the spa (which I am told by colleagues is very good). Room was a good size with two double beds. My only slight negatives were cost of parking and it would have been nice to have some bottled...

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Helpful?
Thank Lorraine G
Chester, United Kingdom
Reviewed 3 days ago NEW

Brilliant stay at the Hilton Cardiff, from check in through check out the staff were brilliant. Nothing was too much trouble. Given complimentary wifi and bottled water due to Hilton honours. The room was impeccable and was huge.

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Helpful?
Thank lukeh121
Worcester, United Kingdom
Reviewed 4 days ago NEWvia mobile

Stunning location,next to Castle and close to shopping area,restaurant and bars.Nice big bedrooms and bathroom,had a family room and we had separate shower and bath which was very handy.We used the pool,it was lovely! Nice jacuzzi! Amazing breakfast! Great choice.Would highly recommend here

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Helpful?
Thank kelly T
west midlands u.k.
Reviewed 4 days ago NEW

We have stayed at a few Hilton's now and have come to expect high standards, that are usually met, but after this weekend at Cardiff, those expectations have been raised. A brilliant hotel, a very busy hotel, but this did not effect service, cleanliness, our room was the best yet, and the bathroom, well I've never seen such a large...

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Helpful?
Thank Karen J
HiltonCardiff, General Manager at Hilton Cardiff, responded to this review

Dear Karen J Thank you so much for your wonderful 5* star review of the hotel. I am absolutely delighted that you had such a great stay with us and enjoyed it all. Thank you for your comments regarding the uniform of our Grey Staff and I will share certainly address this with my team. Thank you once again and...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton Cardiff

Address: Kingsway, Cardiff CF10 3HH, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff
Price Range: $148 - $611 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Cardiff 4*
Number of rooms: 197
Reservation Options:
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Also Known As:
Hilton Cardiff Hotel Cardiff
Hilton International Cardiff
Cardiff Hilton International
Cardiff Hilton Hotel
Hilton Cardiff Wales
Hotel Style:
#1 Green Hotel in Cardiff
#2 Spa Hotel in Cardiff
#6 Luxury Hotel in Cardiff
#11 Business Hotel in Cardiff
#12 Romantic Hotel in Cardiff
#13 Family Hotel in Cardiff
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Cardiff staff and other travellers.
21 questions
Ask a question
Maidenhead, United Kingdom
1 day ago
south wales
3 months ago
Southern Wales, United Kingdom

See all questions (21)

Questions? Get answers from Hilton Cardiff staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want to use the spa call ahead in advance.”
shauncdonovan15, 25 May 2017 | Read review
“328 was our room, 327 would be great for people with mobility issues (bathroom perfect for disabled )”
KarenJ567, 21 May 2017 | Read review
“Higher rooms are likely to give you less noise from the surrounding alleys and roads (which can get noisy at weekends)”
howl, 17 May 2017 | Read review
“Rooms with a view of the castle are a plus.”
LouS858, 16 May 2017 | Read review
“Floors 6 and 7 are best”
540bethanw, 14 May 2017 | Read review
5 of 5
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US$138* /night
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Prices are for 1 room, 2 adults
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