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Hilton Cardiff

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Traveller (789)
Room & Suite (326)
Dining (64)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Platinum level
Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room service
Bar/Lounge
Free Internet
Spa
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Paid Internet
Paid Wifi
Wheelchair Access
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Room features
Air conditioning
Refrigerator in room
Accessible rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Park View
Centrally Located
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Advance Purchase
Hotel deals

Location

Full view
100Great for walkers
Grade: 100 out of 100
209Restaurantswithin 0.5 km
77Attractionswithin 0.5 km
3,765Reviews
865Photos
36Q+A
100Room tips
Traveller rating
  • 1,786
  • 1,160
  • 501
  • 196
  • 122
Time of year
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  • English
Popular mentions
Second time I have stayed at the Hilton Cardiff, I swear it was the same room? Nice big comfortable bed, air conditioning/heater easy to use so no issues with comfort. Bath and separate shower makes a nice change. All the usual facilities in the room, iron & board, safe, kettle
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Response from CWLCardiff, Manager at Hilton Cardiff
Responded 6 days ago
Dear Bryndon01, Thank you for your review and it was our pleasure to welcome you back. I am so happy to read your had another great stay with us and it was great to read your comments regarding our friendly team. I do look forward to welcoming you back again soon. Kind regards Marie Fagan General Manager
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Hotel's Favourite
I just love this place. Was supposed to go here the middle of December for our anniversary but unfortunately both my husband and myself were unwell with chest infections. Was really very nice to go here after Xmas as something to look forward to. As I’ve said before we only live
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Response from CWLCardiff, Manager at Hilton Cardiff
Responded Jan. 1, 2019
Dear Pat and Phil, A big thank you for your review and our pleasure to welcome you. Your comments regarding our amazing team are so great to read and I am so happy to read your fantastic feedback. I am so happy that you enjoyed the food from our metropole lounge which you were able to enjoy in your room. I do look forward to welcoming you back soon. Kind regards Marie Fagan General Manager
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Stayed here with the wife for our anniversary. Couldn't fault it, room was big and had all relevant amenities...and we got to check in early which was a bonus. We used the pool, sauna, jacuzi and gym, all were well maintained and the gym had all th equipment you would expect
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Response from CWLCardiff, Owner at Hilton Cardiff
Responded 6 days ago
Dear Gareth, A big thank you for your review. I am delighted that you had a great stay here with us in Cardiff to celebrate your anniversary and your feedback was a pleasure to read. Please do come back again soon. Kind regards Marie Fagan General Manager
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I booked this as a surprise for my partners birthday after looking online for a hotel in Cardiff, and I'm so glad I decided to pick this one. I have been here for Afternoon Tea in the past but never stayed overnight. When we arrived our bags were immediately taken from us and
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Response from CWLCardiff, Manager at Hilton Cardiff
Responded 6 days ago
Dear Kate, Thank you for taking the time to write your review following your visit to Cardiff for a special occasion. Your comments regarding your stay, your arrival, service from concierge, Livingwell Health Club and our amazing breakfast and team. Please do come back again soon. Kind regards Marie Fagan General Manager
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I just wanted to leave Afew positive comments. I was bringing my 10 year old son as a treat/surprise to Cardiff for the weekend. He’s been doing very well at school and he’s always wanted to visit wales, because some of the family are welsh so I thought I would book. After a lot
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Response from CWLCardiff, Manager at Hilton Cardiff
Responded 6 days ago
Thank you for your first class review following your visit to Cardiff! It was our pleasure to welcome you and your Son for your special treat and I am delighted you both enjoyed. Your comments are very encouraging and an absolute pleasure to read. I will most certainly pass on your praise and gratitude to our team at the hotel, where no doubt they will further be inspired by your kind comments. Thank you for taking the time to offer great feedback. I do hope that we will have the opportunity of welcoming you back to the Hilton Cardiff once again in the near future. Kind regards Marie Fagan General Manager
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All photosTravellerRoom & SuiteDining Business Centre & Event RoomsFamily and Play Areas
Photo provided by managementHilton Cardiff
Guest room
Flower garden & the clock tower at Cardiff city hall
View from window, albeit with a zoom lens ;-)
The metal trash container in the bathroom broke my fall when I slipped, and the the left side of my head hit the metal container. If it was not for the metal container, I could have been seriously hurt, if my head hit the floor directly.
The rubber edges on the shower stall glass door was coming loose, and it caused the water from the shower to leak outside.
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Yes but if you have another card they will accept that too.
0 votes
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No robe in the room we had & spa is complimentary to guests
0 votes
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Hello Tia, Floor to ceiling windows are available on the 7th floor on the Castle side. Kind regards LStride
0 votes
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Can anyone tell me if its a problem to drop car off for valet parking prior to check in.??
No it’s not a problem at all! Our check in was 3pm but arrived at 11:30am and they happily parked the car for us!Hope that helps 👍
1 vote
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Do you to use your key card to operate the lifts?
Only to reach the executive floors.
1 vote
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"Ask for a castle side room (floor 3 or above)"
"Ask for a room with a castle view."
"It would be nice to have a castle view, not sure how you get one."
"Don't accept a Family Room with interconnecting doors, unless you are a family. They are not sound proof"
"Lovely Castle View Rooms, which are quieter"
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PRICE RANGE
US$100 - US$454 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton cardiff hotel cardiffhilton international cardiffcardiff hilton internationalcardiff hilton hotel
LOCATION
United KingdomWalesSouthern WalesCardiff
NUMBER OF ROOMS
197
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