We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Cardiff

Traveller (747)
Room & Suite (311)
Traveller (747)
Room & Suite (311)
Dining (63)
Overview
Visit hotel website
Kingsway, Cardiff CF10 3HH Wales See on map
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.5 Star accommodation
Additional information
Visit hotel website
Offers from Hilton Cardiff
Special Offer:Up to 25%* Off Hotel Sale
Hotel deals
Reviews (3,668)
Filter reviews
3,584 results
Traveller rating
1,693
1,106
476
191
118
Traveller type
Time of year
LanguageEnglish
More languages
1,693
1,106
476
191
118
Show reviews that mention
All reviews the executive lounge castle view afternoon tea opposite the castle health club walk in shower steam room junior suite large bathroom welsh cakes per night central location saturday night leisure facilities breakfast was excellent lovely room car parking
FilterEnglish
Updating list...
1 - 5 of 3,584 reviews
Reviewed 3 days ago

Had to cut our evening short after having a meal in the city centre with family. Headed back to the hotel for a coffee in the bar to be told three family members could not enter the hotel as there was a 'resident only' entry...More

Thank Adventure14765420438
Response from CWLCardiff, Manager at Hilton CardiffResponded 3 days ago

Dear Sir or Madam, Thank you for taking the time to write your review. I am so very sorry to read of the issue you have highlighted with your return to the hotel and for any upset and inconvenience caused to you at the time....More

Hotel's Favourite
Reviewed 3 weeks ago via mobile

I have stayed at the Cardiff Hilton on and off since 2000, but more recently have started staying every week whilst working in Cardiff. It has always been one of my favourite Hilton’s in the UK, benefitting not only from a great location and facilities...More

1  Thank Ian19650715
Response from CWLCardiff, Manager at Hilton CardiffResponded 3 weeks ago

Dear Ian, A big thank you for your review. It was great to welcome you back and I am so pleased that you had another great stay with us and I am delighted to see your comments regarding the service from the team, executive lounge...More

Reviewed 4 days ago

Hilton Hotel in Cardiff is a great place to put on your list of a place to stay . This is a wonderful location in the city. The hotel is very good and it is very near many places to go see and to eat...More

Thank atlanta776
Response from CWLCardiff, Manager at Hilton CardiffResponded 3 days ago

Dear Atlanta776, Thank you for your first class review. I am so happy that you enjoyed your stay and for recommending us as a great place to stay. Please do come back again soon. Kind regards Marie Fagan General Manager

Reviewed 5 days ago via mobile

Fantastic service, lovely food, great service.... what a gem in the city centre! really enjoyed a lovely night out for our friends 40th Birthday! The staff are so helpful, can’t do enough to make sure you have a memorable time xxMore

Thank Hannah T
Response from CWLCardiff, Manager at Hilton CardiffResponded 3 days ago

Dear Hannah, A big thank you for your review. I was delighted to read your feedback regarding the fantastic service, food and service during your recent stay and I am so happy you enjoyed your stay. Please do come back again soon. Kind regards Marie...More

Reviewed 5 days ago

We were greeted by a very friendly concierge and check in staff. Our room was clean and well appointed. The bar staff and food services team were very good. Excellent location for shops and the Stadium.

Thank Anne R
Response from CWLCardiff, Manager at Hilton CardiffResponded 3 days ago

Dear Anne, Thank you for your review and fantastic feedback. Your comments regarding your welcome, clean room and service was a pleasure to read and I am so happy you enjoyed your stay. Please do come back again soon. Kind regards Marie Fagan General Manager

View more reviews
About
Food & drink at the hotel
The Metropole Lounge
14 reviews
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Spa
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Wheelchair Access
Beachfront
Free Parking
Breakfast included
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
GreenLeaders Platinum level
Certificate of Excellence
Hotel Style
Onsen
,
Spa
,
Luxury
,
Family
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
GreenLeaders Platinum level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
,
Spa
,
Luxury
,
Family
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
197
Price range
US$55 - US$370 (Based on Average Rates for a Standard Room)
Also Known As
Hilton Cardiff Hotel Cardiff
,
Hilton International Cardiff
,
Cardiff Hilton International
,
Cardiff Hilton Hotel
,
Hilton Cardiff Wales
Location
United Kingdom > Wales > Southern Wales > Cardiff
Hotel class
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
GreenLeaders Platinum level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
,
Spa
,
Luxury
,
Family
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
197
Price range
US$55 - US$370 (Based on Average Rates for a Standard Room)
Also Known As
Hilton Cardiff Hotel Cardiff
,
Hilton International Cardiff
,
Cardiff Hilton International
,
Cardiff Hilton Hotel
,
Hilton Cardiff Wales
Location
United Kingdom > Wales > Southern Wales > Cardiff
Photos
Traveller (747)
Room & Suite (311)
Dining (63)
Business Centre & Event Rooms (22)
Family and Play Areas (4)
Nearby
Nearby HotelsSee all 73 nearby hotels
Travelodge Cardiff Central Queen Street
847 reviews
.10 km away
Hotel Indigo Cardiff
405 reviews
.15 km away
Park Plaza Cardiff
2,605 reviews
.18 km away
Jurys Inn Cardiff
2,001 reviews
.31 km away
Nearby RestaurantsSee all 1,393 nearby restaurants
Grey
446 reviews
.00 km away
Laguna Kitchen & Bar
814 reviews
.16 km away
Garlands Eatery and Coffee House
452 reviews
.19 km away
Revolucion de Cuba
671 reviews
.04 km away
Nearby AttractionsSee all 397 nearby attractions
Cardiff Castle
5,668 reviews
.18 km away
New Theatre
425 reviews
.24 km away
The City Parish of St John the Baptist
81 reviews
.28 km away
Firing Line - Cardiff Castle Museum of the Welsh Soldier
86 reviews
.18 km away
Questions & Answers
Ask a question
christine186402
September 14, 2018|
AnswerShow all 2 answers
Response from 319bg | Reviewed this property |
No robe in the room we had & spa is complimentary to guests
0
Votes
alij65
August 27, 2018|
AnswerShow all 2 answers
Response from CWLCardiff | Property representative |
Hello Tia, Floor to ceiling windows are available on the 7th floor on the Castle side. Kind regards LStride
0
Votes
Sharon E
July 27, 2018|
AnswerShow all 3 answers
Response from Rascal_Reviews | Reviewed this property |
No it’s not a problem at all! Our check in was 3pm but arrived at 11:30am and they happily parked the car for us!Hope that helps 👍
1
Vote
Room Tips
"State menu options clearly when booking (i.e. dietary requirements etc.)"
kjacobs1
6 days ago
Read review
"Rooms 1-10 face onto the Castle grounds and have great views."
StuartM35
1 week ago
Read review
"Stay somewhere else TBH."
Q4600KVlukew
1 week ago
Read review
"Executive room overlooking the castle on 6th floor"
bucksy1
4 weeks ago
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing