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Holiday Inn Express Cardiff Bay

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Schooner Way Atlantic Wharf Longueil Close, Cardiff CF10 4EE Wales
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (198)
Room & Suite (15)
Dining (13)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20-11-20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express Cardiff Bay
Updated 20-11-20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#16 of 75 hotels in Cardiff
Location
Cleanliness
Service
Value
Travellers' Choice
The Waterfront area of the old East Dock in Cardiff Bay is the prime position of the Express by Holiday Inn. Only 15 minutes walking distance from the centre of Cardiff makes a great place to stay, and to view the magnificent local shops and picturesque Arcades.Walking distance to Mermaid Quay and Millennium Centre. It is also situated in the heart of Cardiff's exciting Bay Development. With places of interest including Cardiff Castle, the home of the Welsh Assembly, the Millennium Stadium, The Millennium Centre, Techniquest the Children's Science Museum and the Museum of Welsh Life at St.Fagans, the Express by Holiday Inn Cardiff Bay is your one and only choice for accommodation in Cardiff. The Express by Holiday Inn is located just off M4 Motorway, which makes access very easy, and brings you around the city centre, showing you attractions like you have never seen before. There is ample onsite parking, which is charged at £6 per 24 hours. For your peace of mind, our car park is monitored 24 hours a day by CCTV.Please do not hesitate to contact us for any further information.
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Free breakfast
Business Centre with Internet Access
Meeting rooms
Baggage storage
24-hour front desk
Dry cleaning
Parking
Wifi
Bar / lounge
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Laundry service
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Room features
Air conditioning
Housekeeping
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Residential Neighbourhood
Languages Spoken
English
1059Reviews16Q+A100Room tips
Traveller rating
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Popular mentions
Christine J wrote a review Jun. 17
26 contributions8 helpful votes
Enjoyed our stay at this basic but lovely hotel. Staff were friendly, only criticism was the breakfast, it was awful ! Only choice was unbuttered baps with sausages & rubbery scrambled eggs, you had to ask each time for every item, it felt very uncomfortable, despite this, we would definitely stay again. Hope the breakfast is improved
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Date of stay: May 2021Trip type: Travelled with family
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Response from Karen Matthews, Owner at Holiday Inn Express Cardiff Bay
Responded 1 week ago
Dear christinejl5779AG - Thank you for taking the time to review your recent stay with us and lovely comments with regards to the team. We can't wait for restrictions to be eased so that we can get back to our breakfast buffet. At the moment, we're using everything we're allowed to - but as you can imagine it's not easy having to take individual orders. We're really pleased to know that you're planning another visit and hopefully we'll have the buffet available then. Kind Regards - Karen Matthews, General Manager
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Lisa K wrote a review Apr. 2021
1 contribution
The location was good expensive car park .second floor room was crumbs on sofa bed I had to wipe off means theres covid not good ,hair on bed and stains in carpet. Too hot no instructions for air con so opened windows the room was then full of flys would not stay again did not sleep at all .
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Date of stay: April 2021Trip type: Travelled as a couple
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Response from Karen Matthews, Owner at Holiday Inn Express Cardiff Bay
Responded Apr. 27, 2021
Dear littlelisa123 - Many thanks for taking the time to leave us this valuable feedback and I'm sorry that we did not clean the room to the high standard on which we pride ourselves. As part of the IHG Clean Promise, we do on check in let you know that if there are any issues with your room then let us know and these will be addressed or your room changed straight away. Being next to the water does mean that flies can be attracted to lights - again if you had mentioned issues to us we would have happily assisted you at the time. Kind Regards - Karen Matthews, General Manager
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Waynecupra wrote a review Apr. 2021
Henlow, United Kingdom27 contributions15 helpful votes
Simply put....the friendliest of staff from front of house right up to Karen the mgr. Will stop at nothing to make your stay perfect. 5 min walk to all the bars and restaurants in the bay. Love this hotel.My go to hotel when in Cardiff....oh and the breakfast baps....so lush.
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Date of stay: April 2021Trip type: Travelled on business
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Response from Karen Matthews, Owner at Holiday Inn Express Cardiff Bay
Responded Apr. 27, 2021
Dear Waynecupra - Thank you so much for the lovely review! It's great to be able to welcome back familiar faces again and we look forward to seeing you again soon. Best Wishes - Karen Matthews, General Manager
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mbakerfamily wrote a review Nov. 2020
Aberystwyth, United Kingdom45 contributions20 helpful votes
Booked a one night stay for myself & daughters to enjoy a shopping trip to Cardiff. Receptionist was friendly & informative when checked in. £10 to park car added to bill spaces limited due to outdoor building work. Hotel set up well for COVID measures, our room was very clean & the sofa bed ready made up & enough towels for us all. Tea/coffee, iron/board & hairdryer in room. Breakfast was included in the price, choice off 4 cereals which were served in the box with a plastic bowl, freshly cooked croissants, yoghurt & fruit, then bacon/sausage/ scrambled egg baps made to order. Tea/coffee & 2 juices also available. You just told the member of staff what you would like & it was put on a tray for you. Will definitely consider staying here again on future trips to Cardiff.
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Date of stay: November 2020Trip type: Travelled with family
2 Helpful votes
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Crafty cockney68 wrote a review Nov. 2020
3 contributions1 helpful vote
Booked in quizzed were we lived what we did for living showed I.D to confirm who we were and then told we cant stay because our surnames are different what difference that makes is beyond me The member of staff was rude obnoxious Then company needs to revaluate there company personnel.
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Date of stay: November 2020Trip type: Travelled on business
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Response from Karen Matthews, Owner at Holiday Inn Express Cardiff Bay
Responded Nov. 22, 2020
Dear Craftycockney68 - Thank you for taking time to leave us a review following your recent experience. Due to the current situation with the COVID-19 pandemic we have already had to review our procedures inline with Welsh Government guidance. We have been restricted to only allowing leisure stays from guests within Wales and as such, unless you have been booked in by a company on business from England we cannot accept your booking - as travelling from England should be on an essential basis only and our guidelines tell us that we cannot knowingly accept other bookings. The guidance also clearly tells us that only those from the same household can share a room. The hospitality industry has already been severely affected by the pandemic and we obviously wish things were different, however we all have to do our part - customers and businesses alike - to ensure public safety, which I do hope you will come to appreciate. Kind regards - Karen Matthews, General Manager
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PRICE RANGE
US$81 - US$211 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express cardiff bay hotel cardiff, holiday inn cardiff bay
LOCATION
United KingdomWalesSouthern WalesCardiff
NUMBER OF ROOMS
87
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Frequently Asked Questions about Holiday Inn Express Cardiff Bay
Which popular attractions are close to Holiday Inn Express Cardiff Bay?
Nearby attractions include The Dead Canary (1.1 km), Lab 22 (1.0 km), and Retro Cardiff (1.0 km).
What are some of the property amenities at Holiday Inn Express Cardiff Bay?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
What food & drink options are available at Holiday Inn Express Cardiff Bay?
Guests can enjoy free breakfast, a lounge, and complimentary tea during their stay.
Is parking available at Holiday Inn Express Cardiff Bay?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Holiday Inn Express Cardiff Bay?
Conveniently located restaurants include Love Peace and Cupcake, Fresh the Baguette Bar, and The Clink Restaurant.
Are any cleaning services offered at Holiday Inn Express Cardiff Bay?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Express Cardiff Bay offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Holiday Inn Express Cardiff Bay?
Many travellers enjoy visiting Fort Grey and Shipwreck Museum (7.9 km), Insole Court (4.7 km), and St Lythans Burial Chamber (7.6 km).
Does Holiday Inn Express Cardiff Bay have any great views?
Yes, guests often enjoy the river view available here.
Is Holiday Inn Express Cardiff Bay accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.