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Holiday Inn Express Cardiff Bay

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#15 of 76 Hotels in Cardiff
Certificate of Excellence
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Holiday Inn Express Cardiff Bay
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789 Reviews from our TripAdvisor Community

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Showing 763: English reviews
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Reviewed 3 days ago NEW

The holiday inn express at Cardiff Bay is a well ran express hotel the breakfast is simple and but nice, the bar food is OK. The staff are willing to help and always willing to help. The room are clean and simple the beds are a little hard for some but It was okay for me

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Helpful?
Thank Leslie M
Reviewed 1 week ago via mobile

I have stayed at this hotel a few years ago and it was average and nothing has changed 1 the welcome to the hotel was not there not even hello it was are u checking in 2 there was no welcome as spire elite member or offer of drink etc 3 the reception staff were trying to check me in...

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1Thank Stevewales44
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Stevewales44 Many thanks for taking the time to review your stay with us and for your valuable feedback - also for taking the time to speak with me on the phone. I am truly sorry that your experience at this particular was not reflective of the IHG brand - and we did not meet the standards which a Spire...

Reviewed 2 weeks ago via mobile

We stayed 2 nights in this hotel to attend a 6 Nations match in the Principality Stadium. The hotel is nice, clean, has ample parking, and is right on the river. The staff are all very friendly and efficient. Breakfast is good, with all options catered for, and staff constantly checking/refilling (something lacking in most hotels). Our room was nice,...

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1Thank Luke M
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Luke M - Many thanks for taking the time to let us know about your recent stay with us. We are really pleased to hear that you enjoyed it and hope we can welcome you back again soon. Kind Regards Karen Matthews General Manager

Reviewed 2 weeks ago via mobile

Interior decor was tired looking. £6 a night to park seems expensive when there is free parking in the surrounding roads after 6PM. Didn't eat in the restaurant as there is so much choice a short walk away in Cardiff bay. If hotel was priced about £15-20 a night cheeper I might return.

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Thank David T
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear David T Many thanks for leaving us a review following your recent stay. There is indeed street parking which is free after 6pm, however we do have additional security to consider here, including CCTV and barrier system, which allows our guests peace of mind that their vehicle is secure while they are with us - and they also don't...

Melbourne, Australia
Reviewed 3 weeks ago

We were only passing through Cardiff on our way to Cornwall from Llandudno and needed somewhere to sleep. This lovely hotel fitted the bill beautifully. Comfortable, clean and quiet and staffed by lovely Welsh people. Ok, staffed by a few Welsh people. Alright! there were a couple of Welsh people in the vicinity. No matter, they were all gorgeous people,...

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Thank Michael D
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Michael D I'm really pleased to hear that you enjoyed your short stay with us and experienced a warm welcome on which we pride ourselves. We hope to welcome you back again soon. Kind Regards Karen Matthews General Manager

Wokingham, United Kingdom
Reviewed 4 weeks ago via mobile

We stayed two nights (Sunday/Monday) the hotel was busy but not crowded. The location although on a housing estate is convenient and a short walk, in one direction to the city centre and the opposite direction to Mermaid Key (where there are plenty of eateries etc) On the basis the street parking adjacent is metered I considered the £6.00/ day...

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Thank Scene-set
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Scene-set We are really pleased to hear that you enjoyed your time with us and thank you for your recommendation. We hope to welcome you back again soon. Kind Regards Karen Matthews General Manager

South Africa
Reviewed 4 weeks ago

Visited recently for 2 nights in late February 2017. To cover the main points of the stay: Location: A fair walk to Cardiff Bay, convenient to the city. Look for the road signage to the hotel as it's a little difficult to find. Parking: 6 pounds a night, which we felt was unnecessary and steep given the hotel's location. There...

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Thank pafuri
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear pafuri Many thanks for taking the time to review your recent stay with us. We do advertise on our website that there is a charge for parking so as not to mislead any of our guests. Our parking charges are among the lowest for hotel parking in the city - and the cost goes towards providing additional security such...

Hereford, United Kingdom
Reviewed 4 weeks ago via mobile

Whenever I travel short stay in the uk, I always book with Holiday Inn. They are competitively priced, include a lovely buffet breakfast and the staff are always fantastic! This was our first visit to the Cardiff Bay branch, and I must say, so far my favourite. Lots of reasons for this too. Location: the location is fantastic, 15 minute...

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Thank pinkangel2527
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear pinkangel2527 - Thank you for taking the time to leave such a lovely review - we're thrilled to hear that you enjoyed it and look forward to welcoming you all back again the next time you are planning to visit Cardiff. Kind Regards Karen Matthews General Manager

Madrid, Spain
Reviewed 4 weeks ago

This is a basic Holiday Inn close to Cardiff Bay but actually in the middle of a housing estate and next to a very uninteresting patch of water with the main road on the other side. We were there for a Six Nations weekend and even though we booked four months in advance were charged over £150.00 each per night...

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Thank Pacadado
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Pacadado Many thanks for taking the time to review your recent stay with us and for giving us your valuable feedback. I'm disappointed to hear that you found our location to be uninteresting. The Wharf is actually part of the Wales Coastal Path and many of our guests enjoy watching the various wild birds while they are enjoying breakfast...

Tenbury Wells, United Kingdom
Reviewed 20 February 2017 via mobile

Very impressed with service, cleanliness and general standard of decor etc. Thoroughly recommend it ! In a great situation by dockside area which has a wonderful selection of places to dine. I recommend taking water taxi up the river taff to shopping center and castle.

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Thank Daveturner12
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear DT Thank you for taking the time to leave such a lovely review of your stay and your recommendation. We hope to welcome you back again soon. Kind Regards Karen Matthews General Manage

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Waterfront area of the old East Dock in Cardiff Bay is the prime position of the Express by Holiday Inn. Only 15 minutes walking distance from the centre of Cardiff makes a great place to stay, and to view the magnificent local shops and picturesque Arcades.Walking distance to Mermaid Quay and Millennium Centre. It is also situated in the heart of Cardiff's exciting Bay Development. With places of interest including Cardiff Castle, the home of the Welsh Assembly, the Millennium Stadium, The Millennium Centre, Techniquest the Children's Science Museum and the Museum of Welsh Life at St.Fagans, the Express by Holiday Inn Cardiff Bay is your one and only choice for accommodation in Cardiff. The Express by Holiday Inn is located just off M4 Motorway, which makes access very easy, and brings you around the city centre, showing you attractions like you have never seen before. There is ample onsite parking, which is charged at £6 per 24 hours. For your peace of mind, our car park is monitored 24 hours a day by CCTV.Please do not hesitate to contact us for any further information. ... more   less 

Additional Information about Holiday Inn Express Cardiff Bay

Address: Longueil Close | Atlantic Wharf, Cardiff CF10 4EE, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff
Price Range: $100 - $295 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Cardiff Bay 3*
Number of rooms: 87
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Also Known As:
Holiday Inn Express Cardiff Bay Hotel Cardiff
Holiday Inn Cardiff Bay
Holiday Inn Express Cardiff Bay Wales
Hotel Style:
#10 Family Hotel in Cardiff
#18 Business Hotel in Cardiff
#19 Romantic Hotel in Cardiff
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Cardiff Bay staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As for a room with a river view”
 of 5 bubbles 238michaeld, 3 Mar 2017 | Read review
“All rooms away from lift are nice and quiet.”
 of 5 bubbles pafuri, 26 Feb 2017 | Read review
“Ask for an odd number on a higher floor”
 of 5 bubbles jamescS4553CH, 8 Feb 2017 | Read review
“If you want a lovely view ask for a room overlooking the river.”
 of 5 bubbles K1967SKkathyb, 7 Feb 2017 | Read review
“We were on third floor with a view of river”
 of 5 bubbles keithpres2n, 27 Jan 2017 | Read review
5 of 5