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Park Inn by Radisson Cardiff City Centre

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Park Inn by Radisson Cardiff City Centre
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1,370 Reviews from our TripAdvisor Community

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Showing 1,327: English reviews
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Dawlish, United Kingdom
Reviewed 2 days ago NEW

Second stay at this Hotel & again found it good position for the City centre . Had booked for 2 nights , however at check in they could only find we were booked for 1 night . Manager called & sorted in mins . Had the Thurs/Fri over Easter with Breakfast & found it very good value taking into account...

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Helpful?
Thank VegasJ29
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear VegasJ29, Thank you for your feedback from your recent stay with us. Apologies for any confusion during check in for the number of nights booked, however I am pleased we managed to rectify that within minutes. It is fantastic to read that you are a return guest to the hotel and we certainly hope that you will return many...

Liverpool, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 15 January 2017

We stayed at this hotel on Saturday 14th January. We were visiting our son who lives in Cardiff. The hotel is very conveniently located close to the Motorpoint Arena and St Davids Shopping Centre. It appeared to be going through a bit of renovation to the rooms as ours looked brand new and there was a vague smell of paint...

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Helpful?
2Thank JedWoodward
About Hotel's Favourite Review
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear JedWoodward, We very much appreciate your 5* rating and your kind words regarding your recent stay with us. We are very pleased to say that we have started a soft refurbishment and are very happy with the results so far as we hope you will be too. I will ensure that all feedback is passed on to the reception...

Swansea County, United Kingdom
Reviewed 2 days ago NEWvia mobile

The hotel overall was nice. Very tidy and crisp lobby with friendly staff. The room was basically what you would expect. We requested a double and found the room to house a twin. A call to reception and 5 minutes later we now had a double in our room- quick response! We stayed in room 211. The room had one...

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Helpful?
Thank lsl2405
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear lsl2405, Thank you for taking the time to review your recent stay with us here at the hotel. Firstly may I thank you for identifying Rick and his service throughout your stay, and I will ensure that he is made aware of your comments. We too very much value having Rick on board. I would also like to thank...

Carmarthen, United Kingdom
Reviewed 3 days ago NEW

To be honest, I'd give this hotel 3 and a half out of 5 but tripadvisor won't allow me to do that. I feel 4 is a little much but 3 is a little low. To be honest, it was only little things that let it down. The first thing being the fact that some of my details were incorrect...

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Helpful?
Thank meinirann
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear meinirann, Thank you for such a detailed response from your recent stay with us. I am sorry that there were issues experienced during your stay and indeed embarrassed that there was feather bedding within your guest room. This should have been dealt with prior to you arriving so our sincere apologies for that. I am pleased though to read...

east sussex
Reviewed 5 days ago NEWvia mobile

Great location in the centre of Cardiff close to everything. There is parking below the hotel, but this is expensive at £14 overnite. However the hotel including B and B was good value at below £60. Restaurant is a little basic and tables a little small. The breakfast was basic but fine. If I wanted a cheap hotel in the...

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Helpful?
Thank gsxrEastSussex
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear gsxrEastSussex, Thank you for taking the time to review your recent stay with us. I am very pleased to read that you found the hotel good value with the breakfast included. We appreciate your comments regarding car parking however we feel we are very competitive in terms of price. We hope that on your return to us we will...

Southampton, United Kingdom
Reviewed 6 days ago NEW

We stayed at the Park Inn for 4 nights over Easter weekend. Good points were the location, comfortable bed, clean room and plenty of choices at breakfast. Bad points were: Our heating was stuck on 29 degrees and we couldn't turn it off. We asked on three consecutive days for it to be fixed, eventually maintenance came on 3rd day...

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Helpful?
Thank Awaytogo
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Awaytogo, We very much appreciate you taking the time to review your recent stay with us and for identifying areas where you feel improvement is needed. I apologize that you feel that the hotel was not up to standard and that you would not return, however with your feedback I would hope that on a return visit you would...

Reviewed 1 week ago NEW

I went to this hotel with my girlfriend this Easter to visit Cardiff and we were really impressed with the venue, specially with one of the recepcionists, NESTOR VANGELI. We want to tell him from here thanks for all the help he gave us because he was really friendly and helpful. In my first day in Cardiff I had a...

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Helpful?
Thank Rubén R
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Rubén R, Your appreciation for Nestor is very much welcomed. Nestor has recently joined the team and he is an absolute asset and as you have recognized goes above and beyond for the guests. I will ensure that he is recognized for his efforts and thank you for taking the time to write. I am pleased that you enjoyed...

Hereford, United Kingdom
Reviewed 1 week ago

We stayed in the park inn by radisson when we visited Cardiff to go to the theatre we have stayed in Cardiff quite a few times and it has got more expensive in the last 12 months or so this hotel was £100 for the night. This hotel is in a great location just a few mins walk from the...

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Helpful?
Thank neil c
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear neil c, Thank you for taking the time to review your recent stay with us. It is very pleasing to read that you have returned back to us to have another stay in Cardiff. It is great to read that you had a comfortable and enjoyable stay and we very much look forward to welcoming you back again in...

Stratford-upon-Avon, United Kingdom
Reviewed 1 week ago via mobile

Stayed here for business for one night. It's got an excellent location close to shops, restaurants and centre. Impressive lobby but rooms needs to be refurbished. No aircon and decor tired. However clean and functional.

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Helpful?
Thank Food_Travel_10
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Food_Travel_10, Thank you for taking the time to review your recent business stay with us. I am pleased to read that we were acceptable and that you were impressed by our lobby area. It is disappointing to read that you felt the decor was tired even after we have just undergone a soft refurbishment of some of our guest...

Great Torrington, United Kingdom
Reviewed 1 week ago

Sat Nav took us straight to underground car park, great check-in, very handy to all shops & restaurants city centre. We were upgraded without asking for both rooms we reserved - thank you so much! Really enjoyed the stay, rooms not too hot, which is a refreshing change in a hotel nowadays. Very friendly staff, nice designer lobby & bar,...

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Helpful?
Thank Karen1962_13
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Karen1962_13, Thank you for taking the time to provide your feedback from your recent stay with us and we very much thank you acknowledging the complimentary upgrade we provided. We very much look forward to you returning to us in the near future to have another wonderful stay. Kindest Regards Clare Thomas Front Office Manager

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Amenities

Highlights
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Hotel located in the heart of the city, opposite Cardiff International Arena. ... more   less 

Additional Information about Park Inn by Radisson Cardiff City Centre

Address: Mary Ann Street, Cardiff CF10 2JH, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff
Price Range: $107 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Park Inn by Radisson Cardiff City Centre 3*
Number of rooms: 146
Reservation Options:
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Also Known As:
Park Inn By Radisson Cardiff City Centre Hotel Cardiff
Park Inn Cardiff
Cardiff Park Inn
Jurys Inn Cardiff
Park Inn By Radisson Cardiff City Centre Wales
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Questions & Answers

Here's what travellers have asked, with answers from Park Inn by Radisson Cardiff City Centre staff and other travellers.
7 questions
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Hagley, England, United Kingdom
3 months ago
over a year ago
Robeston Wathen, null, United Kingdom
over a year ago
Watford, United Kingdom
over a year ago
Port Talbot, Wales, United Kingdom
over a year ago

See all questions (7)

Questions? Get answers from Park Inn by Radisson Cardiff City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor rooms seemed to have been refurbished nicely”
Karen1962_13, 14 Apr 2017 | Read review
“Ask for a room with aircon”
C0uple1, 2 Apr 2017 | Read review
“No need. I had a room opposite the ALL NIGHT Casino - and directly over the car park entrance, but heard nothing. (Other than the air-con!)”
UttoxeterPedro, 29 Mar 2017 | Read review
“As far as I know all feedback from other travellers was positive.”
A2Ber, 23 Mar 2017 | Read review
“Fifth floor is high enough away from any noise from Motor Point theatre opposite”
208peterv2017, 20 Mar 2017 | Read review
5 of 5