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Cardiff Marriott Hotel

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Traveller (255)
Room & Suite (178)
Dining (35)
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Overview
  • Excellent34%
  • Very good41%
  • Average17%
  • Poor6%
  • Terrible2%
Travellers talk about
“car park”(151 reviews)
“mill lane”(38 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Additional information
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Rooms
Jul. 2Jul. 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,569)
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1,528 results
Traveller rating
524
598
257
102
47
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LanguageEnglish
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524
598
257
102
47
Show reviews that mention
All reviewscar parkmill lanethe executive loungecity centreone way systemtrain stationjohn lewisbars and restaurantstwo double bedsbit datedhigh floorlocation is excellentleisure facilitiespublic areasreception stafffew minutes walkwould stay again
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1 - 5 of 1,528 reviews
Reviewed yesterday

Extremely disappointed with the room, Booked a deluxe double room months ago and paid a horrendous price for the privilege over £400! It was small, dated & a little shabby, I would expect much better from a Merriott Hotel. But I will say the room...More

Thank 87Julie77
Response from Guest Relations C, Guest Relations Manager at Cardiff Marriott HotelResponded today

Dear 87Julie77, Thank you for writing a review about your recent stay. Our rate strategy does change frequently day to day, depending on demand, cancellations etc. I can only apologise that your room did not live up to your expectations, I have shared your comments...More

Reviewed 5 days ago via mobile

We decided to book a night for our anniversary. Dissappointed with our stay. The car park was allocated right next to the hotel,however could not be accessed through the hotel and it was expensive to use. The entrane hall looked lovely and staff were helpful,...More

Thank Jeanclarke123
Response from Guest Relations C, Guest Relations Manager at Cardiff Marriott HotelResponded 4 days ago

Dear Jeanclarke123, Thank you for taking the time to review your recent stay with us here at the Cardiff Marriott. Please accept my sincere apologies for the fact that your room being situated next to the lift caused disruption to you during your stay, and...More

Reviewed 5 days ago

Extremely disappointed that the majority of hotels (including the Marriott) inflate their prices so much when an event is taking place in the city.We paid almost £400 for a basic room with breakfast and car parking (£18), and access to the internet was another minimum...More

Thank Nigel B
Response from Guest Relations C, Guest Relations Manager at Cardiff Marriott HotelResponded 4 days ago

Dear NigelB, Thank you for taking the time to review your recent stay with us here at the Cardiff Marriott. Please accept my apologies that the cost of the room was higher than usual. However, as you've stated, during special events our prices do fall...More

Reviewed 5 days ago

Situated in the heart for everything- stadium, shopping eating,castle but it’s more expensive thana 5star London Hotel, especially when there are events at the Millenium Stadium. Easy parking there, although we had to reverse out the entrance, couldn’t get the exit to work. Got stuck...More

Thank JMHW
Response from Guest Relations C, Guest Relations Manager at Cardiff Marriott HotelResponded 4 days ago

Dear JMHW, Thank you for taking the time to review your recent stay with us here at the Cardiff Marriott. Please accept my sincere apologies for the various issues you encountered during your stay. As you have stated, we are experiencing issues due to renovations...More

Reviewed 6 days ago

I have no idea how this hotel has 4 stars. The room was awful. As soon as I walked in there was a musty smell that permeated the room. It was horrible. I was also next to the elevator and was woken up by noises....More

Thank worldtraveller7765
Response from Guest Relations C, Guest Relations Manager at Cardiff Marriott HotelResponded 5 days ago

Dear worldtraveller7765, Thank you for taking the time to review your recent stay with us here at the Cardiff Marriott. Please accept my sincere apologies for the issues you encountered with your room with regards to the unpleasant smell and the disruption to your sleep...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$103 - US$391 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Family Hotel in Cardiff
#12 Luxury Hotel in Cardiff
#13 Romantic Hotel in Cardiff
#17 Business Hotel in Cardiff
Room types
Non-Smoking Rooms
Details
Price range
US$103 - US$391 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Family Hotel in Cardiff
#12 Luxury Hotel in Cardiff
#13 Romantic Hotel in Cardiff
#17 Business Hotel in Cardiff
Room types
Non-Smoking Rooms
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Traveller (255)
Room & Suite (178)
Dining (35)
Pool & Beach (1)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
wales2g0
May 9, 2018|
AnswerShow all 2 answers
Response from JadeVfk | Reviewed this property |
I believe restaurants closes at 10pm I don’t know for the bar!
0
Votes
Lily B
March 19, 2018|
AnswerShow all 2 answers
Response from Mike P | Reviewed this property |
Yes there is behind reception and it is free.
1
Vote
Sophie B
May 12, 2017|
Answer
Response from Guest Relations C | Property representative |
Hello Sophie B, Thank you for taking the time to message us in regards to your dietary requirements, we do have gluten free bread, cereals and also sausages however unfortunately our hash browns are not gluten-free. We do... More
0
Votes
Room Tips
"Rooms facing south quieter"
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"Don't drive there unless you want a penalty charge!"
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"At weekends ask for a room at the back of the hotel where it's much more quiet and you won't get..."
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"Best views from the upper rooms. We were on the 10th Floor!!"
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