The Royal Hotel Cardiff

The Royal Hotel Cardiff

Traveller (390)
Panorama of the Deluxe Room at The Royal Hotel
360
Panoramas (7)
Room & Suite (276)
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About

4.0
#10 of 67 hotels in Cardiff
4.7 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
4.1 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
In the heart of Cardiff city centre, The Royal is the closest hotel to the Principality Stadium. Just 250m from Cardiff Central train station. All 60 bedrooms have full air conditioning, free WiFi, flat screen Freeview TV's and tea & coffee making facilities. Discounted parking is offered at the NCP car park 250m from the hotel on Westgate Street (opposite the stadium). We are adjacent to the main shopping area with more than 1000 stores and individual outlets. Cardiff Castle is 400m away. Free breakfast included when booking direct with hotel
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Highchairs available
Taxi service
Conference facilities
Banquet room
Baggage storage
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Happy hour
Meeting rooms
Non-smoking hotel
24-hour check-in
24-hour front desk
Room features
Air conditioning
Desk
Housekeeping
Room service
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
City View
Centrally Located
Languages Spoken
English, Spanish, Bulgarian, Czech and 4 more
Hotel links
Special Deal:Free breakfast with your stay

Location

88 St. Mary Street, Cardiff CF10 1DW Wales
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Cardiff-Wales Airport
14.7 km
See all flights
Bristol Airport
34.3 km
See all flights
4.0
4.0 of 5 bubbles1,748 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Royal Hotel Cardiff is celebrated for its sophisticated Edwardian charm and prime central location, with guests frequently praising its proximity to key attractions and transport links. The hotel's rooms earn compliments for their cleanliness and comfort, though some guests mention noise and maintenance issues. The value is generally well-regarded, considering the competitive pricing and parking discounts. While the amenities, including a varied breakfast, are appreciated, some areas could use enhancement. The staff's friendliness and efficiency stand out, contributing to the overall positive atmosphere of the establishment.
Location
Central
Atmosphere
Sophisticated
Rooms
Comfortable
Value
Reasonable
Cleanliness
Mixed
Noise level
Quiet
Service
Friendly
Amenities
Satisfactory

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1,748Review16Q+A100Room tips
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Detailed Reviews
Vanessa H wrote a review Nov 2023
Hotel's Favourite
5.0 of 5 bubbles
Lovely hotel, everything it says it is. All the convenience and trappings of the usual chain hotels/rooms but done that little bit nicer, and for a competitive price. Breakfast was excellent, the room lovely and staff very friendly and helpful. Would def stay there any time visiting Cardiff. Discounted parking close by was a bonus as we needed the car this time but also close to the train station.
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Date of stay: November 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jon Swingler, General Manager at The Royal Hotel Cardiff
Responded Nov 27, 2023
Dear 932vanessah Thank you for your great review and lovely comments following your stay with us. I was pleased to read that you had such an enjoyable stay with us and that you were looked after by our great team of staff. Your comments about the breakfast, the room, the staff and our facilities will be shared with the team. Take care and we hope to welcome you back again in the near future. With kind wishes
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Teish G wrote a review Mar 2020
Llanelli, United Kingdom
5.0 of 5 bubbles
We have just got back from a one night stay in the cinema room for my sons 8th birthday.
We were greeted by a friendly lady at reception yesterday and check in was easy. We were already warned that the lift to the bedroom floor was out of order and this was no problem. When we arrived at the cinema room my son was blown away!! His two favourite things in one - a hotel stay in Cardiff and a PS4 in the room!!!! Every gamers dream apparently 😁 there were some lovely tout he’s such as complementary tubs of pringles and a mini fridge with little cans of coke and some water.
The room was really clean and comfortable and plenty of towels and soaps, shower gel etc were available.
We ordered room service via what’s app and it was delivered in no time at all and was delicious 🤤 the overall charge was very reasonable.
Thank you so much for a wonderful stay and making my sons birthday so special. We will definitely be returning 😁
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Date of stay: March 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jon S, Manager at The Royal Hotel Cardiff
Responded Mar 10, 2020
Thank you so much for your kind comments. We are glad you enjoyed your stay and are looking forward to welcoming you back. Booking direct with us will entitle you to a free breakfast.
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
Gareth Griffiths wrote a review Feb 2020
5.0 of 5 bubbles
We have stayed in The Royal a few times now and can't fault it. We have always upgraded to a deluxe room and you get a Free Bottle of wine and a £5 bar voucher so this alone almost covers the extra cost. Rooms are amazing, staff are really friendly and helpful and the location is in the middle of Cardiff and only few hundreds yards from Station - ideal !!. Looking forward to our next stay.
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Date of stay: February 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: Room 410 is like a mini suite
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jon S, General Manager at The Royal Hotel Cardiff
Responded Mar 10, 2020
Thank you for your kind review, it is always nice to hear that our guests enjoyed their stay. We were pleased to hear that we were able to make your anniversary weekend a memorable one. Looking forward to welcoming you back soon. We will always offer favourable rates, including breakfast, if booking direct with us via our website or calling us
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JonK284 wrote a review Jul 2020
Bramhall, United Kingdom
5.0 of 5 bubbles
Stayed here for a couple of nights; being one of the first guests after the start of the easing of lockdown.

The team have clearly put a LOT of thought into how to make things work in the current circumstances, from calling prior to arrival to sort check in, through plenty of hand sanitiser, to a very helpful guide as to places that will do takeaway food etc.

The hotel itself was great. Incredibly convenient for Cardiff Central station and for the Civil Justice Centre, as well as a wander up to the castle.

The breakfast was fantastic - definitely book direct to take advantage of this. Really good freshly cooked hot breakfast and great coffee.

Very helpful and friendly team of staff and a great stay. I know where I'll be staying in Cardiff in future!
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Date of stay: July 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jon Swingler, General Manager at The Royal Hotel Cardiff
Responded Jul 16, 2020
Thank you so much for your lovely comments and feedback following your stay with us earlier this week. We are looking forward to welcoming you back to the Royal Hotel.
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HistoricHotelFan wrote a review Jun 2022
Philadelphia, Pennsylvania
5.0 of 5 bubbles
I stayed 4 nights last month at the Royal. I had asked for a room quiet from outside traffic or pedestrian noise, and my room was totally quiet! Luxury soap, shampoo, and conditioner were provided in the room, in addition to instant coffee, teabags, and instant hot chocolate (which was delicious). The mattress was comfortable. Breakfast included full English breakfast which some days was cooked to order and other days was buffet. Breakfast in the very handsome Scott room, also included cereal, delicious cheese including a Welsh cheddar, and fresh fruit including melons & grapes. Desk staff were very nice. Staying in the hotel, each time, I entered from the outside, I needed to buzz in, so the hotel is very secure. When I entered with luggage at St Mary's St, I did not realize an elevator was further back, and walked up too many flights of steps, so look for the elevator! The Royal is very central to sights & places to eat & drink.
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Date of stay: May 2022
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jon Swingler, General Manager at The Royal Hotel Cardiff
Responded Jun 16, 2022
Dear HistoricHotelFan, thank you very much for your kind review and feedback following your recent stay with us. I am pleased to hear that you had such an enjoyable stay with us and appreciate your positive feedback about our staff, facilities and breakfast. We look forward to welcoming you back again in the future. With kind regards
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lillucy1 wrote a review Feb 2020
Gateshead, United Kingdom
5.0 of 5 bubbles
Great hotel ideally situated in the center of Cardiff room was lovely, iron, hairdryer, ironing board and tea and coffee in room didn't have breakfast but heard that it was really good. Staff were lovely they were brilliant when my husband took ill. Thank you for that. Will definately stay here again. I love Cardiff and its great when the Rugby is on. The only downside to that is that prices go up everywhere including the bars. But always a great weekend away.
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Date of stay: February 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jon S, General Manager at The Royal Hotel Cardiff
Responded Mar 10, 2020
Thank you for your kind words and review. We hope all is well with your husband again; and we are looking forward to welcoming you back to the Royal Hotel. We will always offer favourable rates, including breakfast, if booking direct with us via our website or calling us.
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eric140253 wrote a review Mar 2022
Weston super Mare, United Kingdom
5.0 of 5 bubbles
A find in the centre of the Welsh capitol that we'll definitely return to! Found online, this hotel, the oldest in Cardiff, is located above the Slug & Lettuce and O'Neils in St Mary Street. Literally 5 min from the Station, Cardiff Castle, Motorpoint Arena & the main shopping centre of St David's, this hotel couldn't be better placed. Access is restricted via an intercom to reception on the 2nd floor, providing safety and assurance to hotel guests, and lifts provide a reliable form of travel. Although our room was 5 floors above street and thus nightlife level, there was no noise pollution and so no disturbed sleep. Rooms were contemporary, well decorated & maintained and had all the accessories needed - drinks making facilities, hair drier, iron, good TV , etc. Buffet breakfast was tasty, varied & plentiful. Service from the staff was also friendly and efficient, excellent. Highly recommended for a quiet stay in the centre of the vibrant city of Cardiff.
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Date of stay: March 2022Trip type: Travelled as a couple
Room Tip: Best travel by train, nearest car park is NCP at £26 a night!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jon Swingler, General Manager at The Royal Hotel Cardiff
Responded Mar 27, 2022
Dear eric140253, thank you so much for your 5 star rating and great review following your stay with us this weekend. I am pleased to hear that your first stay with us was enjoyable, and I will of course make sure that the comments about the facilities, service and staff are passed on the team. We all look forward to welcoming you back again soon. With kind regards,
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Cosmicgirl-8 wrote a review Sep 2022
Bath, United Kingdom
5.0 of 5 bubbles
We stayed 1 night over the bank holiday and Pride weekend. The Royal Hotel is in the heart of it all!

Our room was above the pub / nightclubs and thankfully the very well glazed windows did the trick! Whilst there was some club noise (it would have been almost impossible to have blocked it all out) it was bearable until closing time.

The room was very big and very comfortable with a big tv to match! The air conditioning was working perfectly and was greatly appreciated.

The buzzer entry (on both sides of the hotel) worked well. The reception staff were all extremely friendly and welcoming.

The breakfast was very nice and a lot of choice (continental and cooked). The Captain Scott Room (dining / venue hire) was impressive and tables spaced out and laid very nicely with a choice of different teas and preserves.

They keep bees at the hotel and goods made from the hive are on sale (candles, soap) at reception. They made a nice gift for a friend!

We chose to park somewhere other than the nearest NCP. It added to the cost of the weekend but given the great price of the accommodation it was no problem.

We hope to stay at The Royal Hotel again soon. Thank you for a great stay!
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Date of stay: August 2022Trip type: Travelled as a couple
Room Tip: Off site parking.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jon Swingler, General Manager at The Royal Hotel Cardiff
Responded Sep 3, 2022
Dear Cosmicgirl-8 thank you for your feedback and review following your recent stay with us. I am thrilled to learn how much you enjoyed your stay with us and I am delighted to hear that, throughout your stay, you received such great service from our team. I will ensure that your comments are passed on to the team. We look forward to welcoming you back again soon; in the meantime, stay safe and take care. With kind regards
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Peter M wrote a review Feb 2022
Taunton, United Kingdom
4.0 of 5 bubbles
Location cannot be faulted , right in the centre of Cardiff . Very clean and modern well furnished room , asked for a quiet one and wasn't disappointed . Bar area nice and very good prices . Reception and bar staff very helpful and friendly. Only negative was the breakfast experience , buffet style that had some items that had gone cold and overcooked eggs both fried and scrambled. Also there were six members of staff in the dining room which felt a bit uncomfortable. All in all a decent hotel just needs a breakfast rethink.
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Date of stay: February 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jon Swingler, General Manager at The Royal Hotel Cardiff
Responded Feb 21, 2022
Dear Peter M Thank you for your feedback and comments following your recent stay with us. We are pleased that, in overall, you had an enjoyable stay with us. With regards to the breakfast we’re sorry if you found some items on the buffet not ideal and that you felt you couldn’t raise it with the our staff. Our heated buffet unit and heats from bottom through heat elements and from hot lamps at the top, we usually find that items get overcooked; however, we do ensure that the buffet is replenished regularly by management throughout the morning. The buffet only gets used when it is exceptionally busy and the staff would have been there ready to make sure that they are available and able to respond immediately if beckoned by guests, or looking out for any obvious issues. We are sorry that you felt our staff were unapproachable and that you couldn’t ask them for assistance. We will take note of your comments so that when we operate the buffet in future we will add signage that we do expect our guests to ask for help if they need it.
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James P wrote a review Feb 2020
Exmouth, United Kingdom
5.0 of 5 bubbles
After a disturbed nights sleep at another hotel the previous night, I called The Royal early on the day of arrival to ask for a quiet room. I was placed in a large room on the top floor and had a very comfortable, peaceful night - thanks!
There is a small 'unloading' area on Westgate Street behind the Royal where guests/luggage can be dropped off and a quick 'U' turn takes you back to the Westgate NCP (entrance on Quay St - just 5 mins walk/1 min drive from the hotel). The hotel is located VERY conveniently for the main shopping/pub/restaurant area, and adjacent to the Millenium and Cardiff Arms Park stadia.
Friendly, helpful reception staff made this hotel a firm favourite for a return visit - highly recommended.
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Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jon S, General Manager at The Royal Hotel Cardiff
Responded Mar 10, 2020
Thank you for your kind review and we were pleased to hear that you had great stay and a peaceful night. We are looking forward to welcoming you back to the Royal Hotel. Booking direct with us next time will entitle you to a free breakfast.
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Peter M asked a question Feb 2022
Taunton, United Kingdom134 contributions65 helpful votes
Is there a luggage room for early arrivals ?
Answer from Sandra H
Tamworth, United Kingdom32 contributions14 helpful votes
I'm not sure, but I'm pretty sure there would be, perhaps give them a ring.
Answer from BrianPeat
Mosgiel, New Zealand263 contributions110 helpful votes
Yep we heard some noise but with windows closed it was not really a problem. Enjoy
angcouldrake asked a question Jun 2019
Bristol, United Kingdom99 contributions11 helpful votes
What are the times for breakfast?
Answer from Bluebird-Chris
London, United Kingdom724 contributions85 helpful votes
There is a NCP Car Park in Westgate Street which is probably the nearest. However it has the usual NCP height restrictions so it depend what your requirements are. There is no realistic street parking nearby.
majo56 asked a question Apr 2019
Kilkenny, Ireland219 contributions98 helpful votes
Where is the nearest car park to your Hotel please? How much does it cost to park fir 24 hours?
Answer from Jon S
Cardiff, United Kingdom1 contribution
Hello, at the moment we receive discounted rates at NCP Westgate Street, CF10 1DZ - £16 per 24hrs. Just park your car there, collecting a ticket at the barrier and then bring that to Reception to validate. I hope this helps.
Harry R wrote a tip Jun 20
North Bovey, United Kingdom10 contributions2 helpful votes
2.0 of 5 bubbles
"Steer clear of room 322!"
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Vanessa G wrote a tip Jun 16
Cornwall, United Kingdom21 contributions7 helpful votes
3.0 of 5 bubbles
"If you want amazing location this is your hotel , if you want a lovely evening out with a great breakfast, go elsewhere"
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Robert H wrote a tip Jun 5
London, United Kingdom23 contributions42 helpful votes
4.0 of 5 bubbles
"this is for shoppers or train travelers"
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peter m wrote a tip Jun 4
21 contributions10 helpful votes
4.0 of 5 bubbles
"Enlarge direction to lift, otherwise 5 sets of steps to chamber up. Prepare small map with directions from hotel to NCP car park."
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Naomi C wrote a tip Apr 2024
1 contribution
5.0 of 5 bubbles
"We entered on westgate street as reception is 2nd floor and had access to lift at this entrance if you don't want to use the stairs"
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Not the right property for you?
There are more places to choose from in the Cardiff area.
PRICE RANGE
C$115 - C$189 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
royal hotel cardiff
LOCATION
United KingdomWalesSouth WalesCardiff
NUMBER OF ROOMS
60
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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The Royal Hotel Cardiff - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about The Royal Hotel Cardiff
Which popular attractions are close to The Royal Hotel Cardiff?
Nearby attractions include Escape Rooms Cardiff (0.2 km), Escape Reality Cardiff (0.3 km), and The Bootlegger (0.3 km).
What are some of the property amenities at The Royal Hotel Cardiff?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Royal Hotel Cardiff?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at The Royal Hotel Cardiff?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Royal Hotel Cardiff?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to The Royal Hotel Cardiff?
Conveniently located restaurants include Ciliegino Restaurant, Fresh the Baguette Bar, and The Real Italian Pizza Co.
Is The Royal Hotel Cardiff located near the city centre?
Yes, it is 0.4 km away from the centre of Cardiff.
Does The Royal Hotel Cardiff offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at The Royal Hotel Cardiff?
The staff speaks multiple languages, including English, Spanish, Italian, Polish, Czech, Hungarian, and Bulgarian.
Are there any historical sites close to The Royal Hotel Cardiff?
Many travellers enjoy visiting Insole Court (3.6 km), St Lythans Burial Chamber (6.8 km), and Mansion House (1.0 km).
Does The Royal Hotel Cardiff have any great views?
Yes, guests often enjoy the city view available here.
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