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Masons Arms

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22 Reviews from our TripAdvisor Community

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Showing 22: English reviews
Cardiff, Wales, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 September 2016 via mobile

Food here is variable but last nights was luke warm and tasteless. Waitress however very friendly. Restaurant was noisy with a large party and lots of kids running riot. Not the relaxing meal we anticipated.

Thank Lisa M
wales, UK
Level Contributor
66 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 2 August 2016 via mobile

Stayed overnight in the lodge next door. Bit pushed for time in the morning but fancied a breakfast, £4:49 not a bad price. Sign stated "pay at bar" for a self service breakfast from carvery deck. Waited over 5 mins no staff in sight. Went to look at what was available (this was 0820) fried eggs, potatoes, dried baked beans,... More 

Thank bazzag61

Travellers are raving about these Cardiff hotels

Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 2 May 2016 via mobile

Went for a pleasant Bank Hols lunch. Place was very quiet and wondered if it was because of the bad reviews. To be fair food was lovely just not warm enough for me. Only one issue and to me a big one as it was the same last time I went there... The toilets are dirty and need more regular... More 

Thank Joanne J
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 25 April 2016

We wanted lunch at 1.30 and were passing the Masons Arms, great. No one to meet us at the sign saying "wait to be seated" so 5 mins later just went and sat down. Waitress as friendly and we went for the carvery. No chef tos erve the meat so waited while waitesses called for him (?) When he came... More 

Thank Bwyta
Level Contributor
94 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 8 March 2016

We had booked and to be fair were seated promptly but were squeezed in to quite a small space for 5 people. Food was mediocre. Veg and stuffing undercooked and the Yorkshire puddings tasted odd. Overall a good selection and the staff were pleasant. Main gripe was being constantly checked on to see whether we wanted anything else when they... More 

Thank WelshWookieWoman
Cardiff, United Kingdom
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 January 2016

My wife and I visit the Masons on a regular basis and the food and staff, including the bar staff are very polite, friendly and professional. Two names stand out tonight. Martha the waitress who was very pleasant and efficient and Liam, the young man behind the bar, very polite and helpful. Thank you all for yet another great meal,... More 

Thank jetcassie
Cardiff, United Kingdom
Level Contributor
57 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 11 December 2015

Visited over the Xmas period when the Festive menu was available - £13.49 for 3 courses. Great choice of starters - I had the prawn cocktail. The main course was carvery with a choice of turkey, beef, pork or ham or combination if you prefer. The veg excellent and as much as you could fit on your plate. Desert was... More 

Thank cardiffian
Level Contributor
66 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed 27 October 2015

Probably best not to go on a Sunday, too busy. Don't like the queues so pick your moments. Staff friendly, so all in all worth the experience, but as I say, pick your times out of the RUSH. The staff serve you at tables with drinks and are generally really helpful, but at busy times make sure you call them... More 

Thank Nofydd
Cardiff, United Kingdom
Level Contributor
58 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 2 October 2015

Called in on spur of the moment for evening meal.Empty restaurant which soon filled up with families and couples.Great staff good choices on menu great tasting pub grub. Very pleasant staff great country pub especially on a lovely summer's evening.

Thank David G
Cardiff, United Kingdom
Level Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed 6 September 2015

We didn't have room here, just went for a bite of lunch in the carvery. Going into a national chain of pubs who have a business model that caters for the masses by rules from head office, which always seem to mean minimal staffing and training, i didn't expect much. However, even low expectations weren't met. We waited an awkward... More 

4 Thank Peter D

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  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Accessible rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Children Activities (Kid / Family Friendly)

Additional Information about Masons Arms

Address: Tyn-y-Parc Road | Whitchurch, Cardiff CF14 6BH, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff
Number of rooms: 30
Also Known As:
Masons Arms Hotel Cardiff
Masons Arms Cardiff, Wales
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Only had meal”
 of 5 bubbles barneyc45, 30 Mar 2015 | Read review
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