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Cardiff Bay Hotel Atlantic Wharf Schooner Way, Cardiff CF10 4RT Wales
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (503)
Room & Suite (185)
Dining (87)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 20-11-16 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Novotel Cardiff Centre
Updated 20-11-16 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#20 of 75 hotels in Cardiff
Location
Cleanliness
Service
Value
GreenLeaders Silver level
The Novotel Cardiff Centre is a 4 star hotel perfect for your next break in Cardiff. Close to live sports action at the Principality Stadium, entertainment at the Motorpoint Arena and plenty of shops, restaurants and bars in the City Centre or Cardiff Bay. Enjoy our Restaurant and bar, well equipped leisure facilities including; superb 15m indoor swimming pool, Resistance and Cardio gyms, sauna, steam room and jacuzzi. Guests will find free WiFi internet throughout the Hotel. For business needs, we have nine meeting rooms including The Warehouse function room, a fabulous venue for weddings and conferences alike. 120 Parking spaces at GBP 12 per day.
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Taxi service
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Snack bar
Banquet room
Meeting rooms
Spa
Massage
Steam room
Baggage storage
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Shoeshine
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Modern
Languages Spoken
English, French, Russian, Spanish and 3 more
2655Reviews33Q+A100Room tips
Traveller rating
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  • 1,040
  • 353
  • 134
  • 65
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Popular mentions
jeff c wrote a review Jun. 17
1 contribution
My wife & I stayed here at the end of May - Anthony (Bar Manager) and his staff were fantastic, oh and the food was very good. Anthony ensured we were seated in within the covid rules, the service was world class but most importantly Anthony was personal in approach, made you feel welcome. Great team Anthony - Well-done
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Date of stay: May 2021
Rooms
Service
Sleep Quality
Trip type: Travelled on business
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rflat911 wrote a review Jun. 11
Kendal, United Kingdom11 contributions8 helpful votes
A really nice hotel that was made even better by the staff they are so friendly great with kids and made a 2 night stay with small kids so much better. Pool was great although you have to book so make sure you do this on arrival to avoid disappointment. We ate in the hotel and food was good and reasonable . It is about 15mins into Cardiff but as we only did it twice was not an issue and without kids totally fine (but we have a 3 year old) Cardiff was lovely very busy on the Saturday so not overly family friendly but Sunday was more chilled and we went to the castle and ate lunch in the sunshine - was a great little break .
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Date of stay: May 2021Trip type: Travelled with family
Room Tip: Book meals as can get busy , co-op opposite if need supplies . Castle you can go in for free and...
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sophie2520 wrote a review Jun. 10
Pembrokeshire, United Kingdom3 contributions4 helpful votes
Me and my partner stayed last weekend and we were very pleased with our stay. Staff were lovely, all covid restrictions in place, food in the restaurant was so good! The weather was beautiful so we were able to sit outside for drinks. Only downside was breakfast. We were first for the hot buffet but it wasn't the warmest. Overall very happy and would definitely stay again 😁
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Date of stay: June 2021Trip type: Travelled as a couple
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Phil B wrote a review Jun. 5
15 contributions5 helpful votes
The hotel would have a decent review if it wasn't for the total lack of attention to Covid regulations. I was aware that many people were walking around the hotel either with no masks or with masks slung around their necks, or even in their hands. This was taking place at the breakfast servery, going to the pool, or within the bar (The Shed Restaurant). I asked the duty manager at reception what the policy was regarding the wearing of masks and she told me that it was "masks on except when seated in the restaurant or at the table in the bar". I told her i was concerned that nobody was getting challenged regarding the not wearing of masks. I was told that "they all say they are exempt and get funny if we ask" I said that many of them had masks but did not put them on - clearly not exempt. She sad she would have a word with the bar staff to remind them of the policy. In the next 30 mins in the bar and reception over 20 people entered or left the bar or visited the reception without a mask and without challenge. This behaviour is negligent. ALL guests MUST be afforded due care by the hotel who have shown a disregard even after the problem has been highlighted to the management at the time.
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Date of stay: June 2021
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Service
Room Tip: First floor is very noisy
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SteveTee105 wrote a review Jun. 2
Haverfordwest, United Kingdom2 contributions
Had booked here 26 & 27 June, as had booked tickets for both nights at concerts in Cardiff Castle. Due to Covid, both concerts cancelled. Rang hotel to amend booking to just the Saturday (26th), as still wanted to treat my wife, as the whole deal was a Christmas present. Tried for a couple of days to get through, and when I finally did, was told I would have to cancel the whole trip and rebook the Saturday again. Original price for the 1 night was £179, the price for the rebooked date would be £228!!!! Not happy that the original price was refused, as if I was quoted that when booked, why should I pay extra. Cancelled both nights, and will not reuse this hotel again.
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Date of stay: June 2021Trip type: Travelled as a couple
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PRICE RANGE
US$84 - US$503 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel cardiff centre hotel cardiff, hotel accor cardiff centre, cardiff novotel
LOCATION
United KingdomWalesSouthern WalesCardiff
NUMBER OF ROOMS
138
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Frequently Asked Questions about Novotel Cardiff Centre
Which popular attractions are close to Novotel Cardiff Centre?
Nearby attractions include Adventure Rooms Cardiff (1.0 km), Escape Reality (0.9 km), and The Bootlegger (1.1 km).
What are some of the property amenities at Novotel Cardiff Centre?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Novotel Cardiff Centre?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Novotel Cardiff Centre?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
Is parking available at Novotel Cardiff Centre?
Yes, paid private parking on-site and paid public parking nearby are available to guests.
What are some restaurants close to Novotel Cardiff Centre?
Conveniently located restaurants include Bigmoose Coffee Company, Brodies Coffee Co, and Giardini di Sorrento Italian Restaurant.
Are there opportunities to exercise at Novotel Cardiff Centre?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Novotel Cardiff Centre?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Cardiff Centre offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Novotel Cardiff Centre?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Arabic.