We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Clayton Hotel Cardiff

Save
Share
St. Mary Street, Cardiff CF10 1GD Wales
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Priceline
US$129
US$110
View deal
SAVE US$19
Free cancellation until 21-10-12
Reserve now, pay at stay
Hotels.com
US$129
US$109
View deal
SAVE US$20
Free cancellation until 21-10-13
Reserve now, pay at stay
Expedia.com
US$129
US$109
View deal
SAVE US$20
Free cancellation until 21-10-13
Reserve now, pay at stay
eDreamsUS$110
Booking.comUS$110
StayForLongUS$129
View all 17 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (661)
360
Panoramas (7)
Room & Suite (505)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Read more
Updated 20-07-28 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Clayton Hotel Cardiff
Updated 20-07-28 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 75 hotels in Cardiff
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Gold level
Clayton Hotel Cardiff opened in May 2011. Clayton hotel Cardiff is a 4* city centre hotel located less than a minute walk from Cardiff Central Train Station & only a short walk from the Principality Stadium, St. David's Shopping centre & Cardiff Castle. Facilities at a glance: -216 air-conditioned guest rooms -Newly refurbished Clayton standard bedrooms -Free WiFi -4*Cardiff city centre Hotel -View Restaurant and Bar -7 conference rooms. - In-House Fitness Suite. Clayton Hotel are honoured to announce they were awarded 'Leisure , Hospitality & Retail Business of the Year 2018' - Cardiff Business Awards, Sponsored by FOR Cardiff.
Read more
Full view
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
24-hour security
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kids' meals
Special diet menus
Vending machine
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Safe
Iron
Flatscreen TV
Hair dryer
Laptop safe
Wake-up service / alarm clock
Show more
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Modern
Languages Spoken
English, French, Spanish, Greek and 3 more
3,061Reviews55Q+A100Room tips
Traveller rating
  • 1,533
  • 1,084
  • 344
  • 58
  • 42
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
dndt2003@gmail.com wrote a review Apr. 7
Llantwit Fardre, United Kingdom17 contributions8 helpful votes
We stayed overnight on 6th April 2021 and what a wonderful welcome. Everyone we came into contact with were very COVID-19 aware and were courteous and helpful. Special thanks to the delightful young lady in reception who checked us in - Leanne? - which went really smoothly, to Charlotte who brought us our evening meal and the equally delightful young lady who checked us out. Nice to learn I believe that checking out is at 12 noon. Our room on the 7th floor afforded us spectacular views of the construction work going on in the city centre ( this is not being sarcastic and it certainly did not impinge on our stay) and was well appointed. We even had use of complimentary bath robes & slippers which was a welcome surprise. Naturally meals were to be taken in the room and we were most impressed by the choice on offer : We had crispy falafel bites & hot n spicy chicken wings both with the accompaniment of sweet chilli dip as a starter then battered cod & chips and Thai green curry for the main course. Full up we settled for the Neapolitan ice cream for dessert. Our break meant we also had a complimentary bottle of “ bubbles “ to go with our meal. Breakfast was absolutely sumptuous and lacked nothing - orange juice, coffee, fruit salad, croissants, toast along with a full cooked breakfast. I especially enjoyed the black pudding. On our floor was an ice machine and a helpful male member of staff could see I was having a little difficulty and without prompting sallied forth and came back with a full ice bucket. Well done young man. Our room also had a coffee machine in addition to a kettle and the usual tea & coffee facilities plus the addition of an iron and ironing board, and a hairdryer Unusually we also had the use of a limited amount of Sky tv Air conditioning also in the room plus additional pillows, towels etc The only downside and this is a very minor point was that the bed was not the most comfortable but perhaps it was just us. This is a first rate hotel with professional staff who obviously care. It’s a great pity that Cardiff is still in a state of lockdown as this hotel is in easy walking distance from most attractions and literally across the road from the railway station otherwise we could have stayed for longer. I have no hesitation in recommending this hotel and it makes a great base to explore further afield. Anne & Digby Davies-Thomas .
Read more
Date of stay: April 2021Trip type: Travelled as a couple
Helpful
Share
zeigermaher wrote a review Mar. 2021
Alanya, Turkey4 contributions4 helpful votes
I came to Cardiff for work. My first impression of the hotel was that the room and the floor I was staying at are old and the hallway is not clean enough. But what I really liked that staff are very friendly, professional and willing to work. Breakfast was very delicious and huge portion , and when I asked to bring extra croissants they did in a few minutes, though I’m on the 9th floor. Thank you.
Read more
Date of stay: March 2021
Helpful
Share
Response from Clayton Cardiff, Owner at Clayton Hotel Cardiff
Responded 3 weeks ago
Dear Zeigermaher, Thank you for taking the time to leave a review with us, I am sorry to read you felt the hallway was 'not clean enough', I have passed your feedback onto our accommodation team. I am glad to read that you enjoyed your stay with us and found our staff friendly, helpful and willing to work. I have passed your great feedback onto our chef that you enjoyed your breakfast with us. We hope to welcome you back again soon. Kind regards Amelia
Read more
Michael C wrote a review Feb. 2021
Pontyclun, United Kingdom8 contributions1 helpful vote
Thanks so much to all the staff that made my stay so comfortable! In these challenging times I felt overwhelmingly safe and welcomed. Location could not be better and the room was spacious and immaculate. Highly recommended!
Read more
Date of stay: February 2021Trip type: Travelled solo
Helpful
Share
Response from Clayton Cardiff, Owner at Clayton Hotel Cardiff
Responded Feb. 22, 2021
Dear 505malc, Thank you so much for taking the time to leave a review with us. I am delighted that you felt safe and welcomed by our staff when you arrived at our hotel. We look forward to welcoming you back again. Kind regards, Amelia Guest Relations Manager
Read more
ED16547 wrote a review Feb. 2021
1 contribution1 helpful vote
I don’t often leave reviews but just wanted to shoutout Fiona on the front desk for being so friendly and helpful on a particularly stressful day. She is a real credit to the Clayton hotel. Thanks Fiona 😌
Read more
Date of stay: February 2021Trip type: Travelled on business
1 Helpful vote
Helpful
Share
Response from Clayton Cardiff, Owner at Clayton Hotel Cardiff
Responded Feb. 14, 2021
Dear Ed, Thank you for taking the time to leave a review with us. It's great to read that Fiona, our Graduate Manager looked after you after a stressful day. I have passed your feedback onto Fiona and our team and we look forward to welcoming you back. :) Kind regards, Amelia Guest Relations Manager
Read more
Stephen T wrote a review Feb. 2021
1 contribution
First class care and service during these strange times makes my stay(s) here as normal as it can be. Many thanks to all the staff 👍 Breakfast and dinner delivered promptly freshly warm and most tasty.
Read more
Date of stay: January 2021Trip type: Travelled on business
Helpful
Share
Response from Clayton Cardiff, Owner at Clayton Hotel Cardiff
Responded Feb. 13, 2021
Dear Stephen, Thank you so much for taking the time to leave a review with us, I am delighted to read that you enjoyed your stay with us. I have passed your lovely feedback onto our team and our chefs are delighted you enjoy your hot meals with us. We look forward to welcoming you back :) Keep Safe. Kind regards, Amelia
Read more
Previous
PRICE RANGE
US$61 - US$156 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Clayton Hotel, Best Western Premier Collection
LOCATION
United KingdomWalesSouthern WalesCardiff
NUMBER OF ROOMS
216
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Clayton Hotel Cardiff
Which popular attractions are close to Clayton Hotel Cardiff?
Nearby attractions include Lab 22 (0.2 km), Principality Stadium (0.5 km), and Retro Cardiff (0.1 km).
What are some of the property amenities at Clayton Hotel Cardiff?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Clayton Hotel Cardiff?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Clayton Hotel Cardiff?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Clayton Hotel Cardiff?
Conveniently located restaurants include Fresh the Baguette Bar, Lezzet Turkish Kitchen, and The Coconut Tree Cardiff.
Are there opportunities to exercise at Clayton Hotel Cardiff?
Yes, guests have access to a fitness centre during their stay.
Is Clayton Hotel Cardiff located near the city centre?
Yes, it is 0.6 km away from the centre of Cardiff.
Are any cleaning services offered at Clayton Hotel Cardiff?
Yes, dry cleaning and laundry service are offered to guests.
Does Clayton Hotel Cardiff offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Clayton Hotel Cardiff?
The staff speaks multiple languages, including English, Spanish, French, Portuguese, Polish, Greek, and Romanian.
Are there any historical sites close to Clayton Hotel Cardiff?
Many travellers enjoy visiting Insole Court (3.8 km), St Lythans Burial Chamber (6.8 km), and Mansion House (1.2 km).