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Ibis Cardiff Gate

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#27 of 75 Hotels in Cardiff
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1 room 2 adults 0 children
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535 Reviews from our TripAdvisor Community

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Showing 496: English reviews
Chesterfield, United Kingdom
Reviewed 3 days ago NEW

Me and my boyfriend stayed here for 2 nights and all in all it was a lovely day. We were booked into room 15 on the ground floor which was a lovely room. Particularly liked the macaroons in the room, made a lovely change from the standard chocolates. Room was nice and fairly quiet and the bar was open until...

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Helpful?
Thank EmmaVicky
Reviewed 2 weeks ago

nice staff nice room comfy bed nice food good staff the bathroom and room was really clean idea for business meeting good links to the m4 in to cardiff newport and the bay idea if your working around them areas

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Helpful?
Thank Ryan M
Aline M, General Manager at Ibis Cardiff Gate, responded to this review

Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Aline Moreira

Burnham, United Kingdom
Reviewed 3 weeks ago

Given room 210 on arrival on 26th December 2016 room had no heating so we were given room 214 nine bathroom floor tiles cracked and dangerous under foot and complete shower tray was a disgrace..We were talking to a couple who were given room 210 on the Friday before and asked to be moved due to no heating.......

Review collected in partnership with Accorhotels.com
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Thank davidJ4148UJ
Aline M, General Manager at Ibis Cardiff Gate, responded to this review

Thank you for contacting me directly. I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies and I can assure you that your comments are being looked into and will be dealt with accordingly. Kind regards, Aline Moreira

Oxford
Reviewed 17 December 2016

Stayed for one night whilst visiting family locally. Whole place looks very tatty. The room I had was in need of total refurbishment. Poor soundproofing between rooms. Could hear conversation in adjoining room. Breakfast mediocre. Overall not a particularly pleasant stay.

Review collected in partnership with Accorhotels.com
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Thank timetravellerOxford
Aline M, General Manager at Ibis Cardiff Gate, responded to this review

Thank you for taking the time to tell us about your last stay at Ibis Cardiff Gate. I am very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. I can assure you that your comments are being looked into and will be dealt with accordingly. Kind regards, Aline Moreira

Helston, United Kingdom
Reviewed 15 December 2016

Ok, it's not the Ritz - but if you want good check in, good bed, good shower and cleanliness then can't go far wrong. Bar open till late. Also dog friendly for a £6 suppliment. Motorway sevices waitrose/kfc/burger king opposite

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Graham J
Aline M, General Manager at Ibis Cardiff Gate, responded to this review

Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards Aline Moreira

Kendal
Reviewed 9 December 2016

Easy to find just of motorway. Location ok for Cardiff - costs about £13-15(15 min drive) to get into town by taxi. Welcome was good...smiling staff...now that's quite rare these days. Easy check in...free parking. Room standard for this type of place.....clean and functional. Bed was soft and comfortable. Breakfast was ok, but we ate late and the hot items...

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Thank jimfol
Aline M, General Manager at Ibis Cardiff Gate, responded to this review

Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards Aline Moreira

Swansea, United Kingdom
Reviewed 8 December 2016

On arrival we were greeted with a smashed front door that was all taped up which looked awful! On coming back to the hotel after a concert, Thomas on reception, was pig Ignorant, stroppy and rude. He hardly lifted his head up from a computer, and huffed, puffed and rolled his eyes as if we were disturbing him. We asked...

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Thank 44LJones
Aline M, General Manager at Ibis Cardiff Gate, responded to this review

I would like you to accept my sincerest apologies about your last stay at Ibis Cardiff Gate hotel. I treat all feedback with the utmost seriousness and I am currently investigating this matter. I hope that you will give us the opportunity to welcome you back to the ibis Cardiff Gate and provide you with a genuine hassle-free experience. Kind...

Scotland
Reviewed 1 December 2016

Stayed at the Ibis for one night whilst in Cardiff on Business. The hotel is certainly at the "budget" end of the spectrum. My room was rather tired looking with lots of marks and stains in various spots. The bathroom was spacious but the shower head leaked from all angles. The bed was quite comfortable but sleep was evasive due...

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Thank FuriousdScotland
Aline M, General Manager at Ibis Cardiff Gate, responded to this review

Thank you for taking the time to tell us about your stay at ibis Cardiff Gate last December. I am very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. I can assure you that your comments are being looked into and will be dealt with accordingly. Kind regards, Aline...

Halifax, United Kingdom
Reviewed 27 November 2016

Accomodation and staff are fine. Only problem - no back bacon, only streaky bacon! The photos of the breakfast advertising in the hotel have back bacon on there. Got to the breakfast, and only very poor streaky bacon supplied. False advertising, I think! The staff told me they have lots of complaints, but can do nothing as this is what...

Review collected in partnership with Accorhotels.com
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Thank simonmJ8852AU
Marc L, General Manager at Ibis Cardiff Gate, responded to this review

I am really sorry to hear that your stay was not up to expectations. I would like to discuss this with you in person. Please could you contact me on 02920 733222. Kind regards Marc Lock

Mellieha, Malta
Reviewed 23 November 2016

Review collected in partnership with Accorhotels.com
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Thank AFCMALTA2014
Marc L, General Manager at Ibis Cardiff Gate, responded to this review

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Restaurant
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Ibis Cardiff Gate is a budget hotel, located just outside Cardiff city centre. Book the hotel for access to the M4 as well as Cardiff gate Business Park. The 78 modern guest rooms all have Free Wifi throughout and satellite TV. You can enjoy breakfast ora light meal at the Café or relax with a drink in the friendly bar. There is a meeting room for up to 25 people, and free private outdoor parking available at the hotel. The hotel is perfectly located for Cardiff Gate Business Park, Pentwyn and Pontprennau, and is a 15 minute drive from Cardiff city centre. Cardiff international Airport is 21 km from the hotel. ... more   less 

Additional Information about Ibis Cardiff Gate

Address: Malthouse Avenue | Cardiff Gate Business Park, Pontprennau, Cardiff CF23 8RA, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff
Price Range: $53 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ibis Cardiff Gate 2*
Number of rooms: 78
Reservation Options:
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Also Known As:
Ibis Cardiff Gate Hotel Cardiff
Accor Cardiff Gate
Ibis Cardiff Gate Wales
Hotel Style:
#1 Best Value Hotel in Cardiff
#6 Green Hotel in Cardiff
#18 Family Hotel in Cardiff
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Questions & Answers

Here's what travellers have asked, with answers from Ibis Cardiff Gate staff and other travellers.
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Questions? Get answers from Ibis Cardiff Gate staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“idea if you need to stay a few nights”
 of 5 bubbles ryanmB8047CK, 10 Jan 2017 | Read review
“Choose odd numbers for room away from services”
 of 5 bubbles Jeff_a_Karen, 8 Oct 2016 | Read review
“rooms at front overlook parking and a busy filling station so maybe ask for room at the back.”
 of 5 bubbles Wilkybob, 23 Sep 2016 | Read review
“in the car park”
 of 5 bubbles davepeel, 21 Aug 2016 | Read review
“I suggest a room on the back side away from the car park.”
 of 5 bubbles petersA5889RC, 18 Aug 2016 | Read review
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