We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Cardiff City Centre

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Best prices for:1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Holiday Inn Cardiff City Centre
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,071 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,035: English reviews
Greater London, United Kingdom
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 4 days ago NEW via mobile

Stayed here before a rugby international and the hotel although packed was still as friendly and welcoming as when I have stayed previously. Reception was friendly and painless and I was unpacked and ironing my shirt in my room within 5 mins from walking through the door. The room was spacious and spotlessly clean. All the usual mod cons were... More 

Helpful?
Thank Andy G
GuestRelationsHICDFC, General Manager at Holiday Inn Cardiff City Centre, responded to this review

Dear Andy G Thank you so much for choosing to stay with us once again, and I am glad you had a great time with the team providing their usual welcome. Pleased to note how much you enjoyed your 'Full English' here in Wales! I am sure friendly rivalry will resume when England and Wales play next year... Thank you... More 

Twickenham, United Kingdom
Level Contributor
172 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
Reviewed 6 days ago NEW

This is my first visit to the Holiday Inn Cardiff City Centre. Having arrived at Cardiff Central Station, I was able to walk to the hotel in around ten minutes (and I'm not a fast walker). I was warmly welcomed by Maria and was quickly in my room, which was spotless and well kept. A lovely touch was a welcome... More 

Helpful?
Thank wottraveller
GuestRelationsHICDFC, General Manager at Holiday Inn Cardiff City Centre, responded to this review

Dear wottraveller Thank you so much for your review, and I am so pleased you had such a great time with us recently. It is especially nice to see how much of an impact the team and the service they provide had on your stay and that it has been the lasting positive impression. You will be pleased to note... More 

Manchester, United Kingdom
Level Contributor
294 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 178 helpful votes
Reviewed 6 days ago NEW

What a nice, comfortable Holiday Inn, check in easy, car parking a little tight, but plenty of it. Was checked into a family room and it was large airy, the internet was quite quick for a hotel 18 Mbs and the shower was a great power one. I also had a view over the Taff, if you are in town... More 

Helpful?
Thank Steve5839
GuestRelationsHICDFC, General Manager at Holiday Inn Cardiff City Centre, responded to this review

Dear Steve5839 Many thanks for you review, and for choosing to stay with us recently. I am so pleased that you had such a lovely stay and the facilities and service were all part of that experience. The location is a great one, as you rightly point out- we are short stroll to the magnificent Principality Stadium , with views... More 

Orpington, United Kingdom
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 6 days ago NEW via mobile

I stay in a lot of Holiday Inns and this one is only just OK. I am a gold elite member. However, I paid £272 for what he s normally worth no more than £150 for a Saturday. Comfortable enough but cleanliness an issue ( dirty windows and poor room hoovering), TV was faulty and light above bed was broken.... More 

Helpful?
Thank Blueflag2015
GuestRelationsHICDFC, General Manager at Holiday Inn Cardiff City Centre, responded to this review

Dear Blueflag2015 Very sorry to hear of your issues at the hotel from your recent stay, I would be grateful for some more detail on this to enable me to address these issues. My email is richard.platts@hicardiffcitycentre.co.uk - I would be delighted if you would make contact so we can pick this up directly. Thank you for your review, and... More 

sunny south
Level Contributor
133 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 1 week ago

Nice hotel,claen and modern, staff very good, car park beside hotel, excelant location for the rugby statium, our room over looked the stadium, we chose this hotel for its location and it was 10/10, close to all pubs/clubs as well will use agin when watching rugby at cardiff

Helpful?
Thank rockyontour
GuestRelationsHICDFC, General Manager at Holiday Inn Cardiff City Centre, responded to this review

Dear rockyontour Many thanks for your review and I am glad you had such a great stay when here for the rugby. Particularly appreciate you comments regarding the team, everyone here really does go the extra mile to ensure everyone has a great stay, and when this is recognised at our busiest times it is even more pleasing. We hope... More 

Bristol, United Kingdom
Level Contributor
766 reviews
203 hotel reviews
common_n_hotel_reviews_1bd8 351 helpful votes
Reviewed 2 weeks ago via mobile

Well situated in the city centre and with on site parking.The castle is a few minutes walk, as is the main shopping area. Check in was ok and we had a nice room with plenty of space, a nice seating area and a good number of power sockets. Wifi was very slow, unless upgraded to the premium service. The restaurant... More 

Helpful?
Thank MarcusHurley
GuestRelationsHICDFC, General Manager at Holiday Inn Cardiff City Centre, responded to this review

Dear MarcusHurley Many thanks for your review and thank you also for choosing to stay with us for your recent trip to the Welsh capital. I am pleased to note that overall you had a pleasant stay , and we appreciate all feedback which enables us to monitor, review and improve our service and facilities. We do hope that we... More 

Level Contributor
89 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 2 weeks ago via mobile

When asked by Reception staff to rate my stay I gave this HI 7/10. Why? 1. The rooms are old and need a coat of paint and better heating. The room was cold and the heating did not come on. 2. The bed was so soft I kept waking up during the night because of the effort to roll away... More 

Helpful?
1 Thank Mo1873
GuestRelationsHICDFC, General Manager at Holiday Inn Cardiff City Centre, responded to this review

Dear Mo1873 Thank you for your feedback, both on this review and on check out where we ask all our guests to rate their stay. I am sorry that there were a couple of points not as they should have been, however on the positive the team seemingly looked after you in a friendly and efficient way which is most... More 

Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago

We always stay at this hotel when we visit Cardiff. The staff are friendly and professional. The bar area is very inviting. The decor is modern but not clinical. The housekeeping staff are excellent. We always ask to stay in a room which overlooks the river. Our last room was 424 . I would recommend this hotel without hesitation. Great... More 

Helpful?
1 Thank DEBORAH T
GuestRelationsHICDFC, General Manager at Holiday Inn Cardiff City Centre, responded to this review

Dear DEBORAH T What a lovely review, thank you for taking the time to post this and also my thanks for your repeat custom. I shall pass on your kind comments to the team, who always put in extra effort to make everyone's stay an enjoyable one. We look forward to welcoming you on your next visit. Kind regards Richard... More 

Dubai, United Arab Emirates
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago via mobile

I'm staying there now in a what's supposed to be a double room but what I got is a tiny room not as the pictures they show online I can't imagine how 2 adults can fit in it (I barely found space to put my bag, the bed is just enough for 1 person unless they design it for kids,... More 

Helpful?
3 Thank mohmmansour
IHGService, Guest Relations Manager at Holiday Inn Cardiff City Centre, responded to this review

Dear mohmmansour, Thank you so much for staying with us and taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can assure you that your comfort and satisfaction are of utmost importance to us and... More 

Marlborough, United Kingdom
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 3 weeks ago

The hotel is in a good location for access to all of Cardiff's attractions/facilities. It has on-site parking (paid) which is a bonus. That said, the rooms are tired, in need of serious refurbishment and the one we had was very small (although on check out, we understand that many rooms are larger). The room lacked drawer space (the wardrobe... More 

Helpful?
2 Thank TimB1954
GuestRelationsHICDFC, General Manager at Holiday Inn Cardiff City Centre, responded to this review

Dear TimB1954 Thank you for choosing to stay with us recently and I am pleased to note you had an enjoyable stay. Thank you for your feedback, of course we take onboard all comments to learn and improve where possible, it was nice to see how much the team influence was a positive impression from your stay. I do hope... More 

242 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (188)
Viewed
Dining (4)
Viewed
Room/Suite (54)
Viewed
Bathroom (10)
Viewed
View from Room (18)
Viewed
Hotel & Grounds (17)
Viewed
Business Centre/Function Rooms (1)
Viewed
Pool/Beach Area (4)
Viewed
Other (80)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (54)
Viewed
Hotel & Grounds (15)
Viewed
Room/Suite (16)
Viewed
Dining (5)
Viewed
Pool/Beach Area (2)
Viewed
View from Room (1)
Viewed
Other (15)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Cardiff hotels
0.9 km away
Premier Inn Cardiff City Centre Hotel
1.2 km away
Novotel Cardiff Centre
0.5 km away
The Royal Hotel
The Royal Hotel
#20 of 75 in Cardiff
1,077 reviews
Show Prices
Show Prices
Show Prices
0.7 km away
Clayton Hotel, BW Premier Collection
0.5 km away
Hilton Cardiff
Hilton Cardiff
#10 of 75 in Cardiff
2,699 reviews
0.7 km away
Cardiff Marriott Hotel
Cardiff Marriott Hotel
#17 of 75 in Cardiff
1,242 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Cardiff is situated between the Millennium Stadium and Cardiff Castle, perfectly located for the business or leisure traveller. The hotel is easy to reach from the M4 and offers parking for up to 85 cars on site. Charges will apply. Cardiff Central Station is a 5 minute walk from the Holiday Inn Cardiff ,Cardiff Airport is a 30 minute drive. With the City Centre only minutes away, you can enjoy the Edwardian Arcades for shopping or visit the Cardiff Bay. The city offers many vibrant new restaurants and bars. The Holiday Inn is ideally located if you are visiting the Cardiff International Arena, New Theatre, or the St Davids Hall. The 157 bedrooms are all fully air conditioned and offer high speed internet access and are equipped with all the required facilities. Family rooms are available and we offer 4 accessible rooms, one with ceiling hoist track. The Hotel Bar offers a comfortable and relaxing atmosphere and serves refreshments and light snacks. The Restaurant serves a full a La Carte menu and Kids eat free. Callaghan's Bar, Relax in our Pub and watch live sports action on our large TV's. The Academy Conference offers 11 purpose build conference rooms. The largest conference room can accommodate 150 delegates in theatre style. All rooms have got natural daylight and air conditioning. ... more   less 

Additional Information about Holiday Inn Cardiff City Centre

Address: Castle Street, Cardiff CF10 1XD, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff
Price Range: $93 - $319 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Cardiff City Centre 3*
Number of rooms: 157
Reservation Options:
TripAdvisor is proud to partner with Booking.com, HotelTravel.com, Hotels.com, Travelocity, Orbitz, Priceline, Agoda, IHG and Odigeo so you can book your Holiday Inn Cardiff City Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Cardiff City Centre Hotel Cardiff
Cardiff Holiday Inn
Holiday Inn Cardiff City Centre Wales
Hotel Style:
#20 Family Hotel in Cardiff
#22 Business Hotel in Cardiff
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Cardiff City Centre staff and other travellers.
9 questions
Ask a question

See all questions (9)

Questions? Get answers from Holiday Inn Cardiff City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to stay overlooking Cardiff Arms Park Stadium, it's quieter.”
 of 5 bubbles wottraveller, 27 Nov 2016 | Read review
“Best views overlooking the river.”
 of 5 bubbles deboraht178, 14 Nov 2016 | Read review
“Ask for a larger room - preferably at back of hotel”
 of 5 bubbles TimB1954, 8 Nov 2016 | Read review
“On each floor numbered from 1 -18 avoid being above the public bar or the conference/banqueting rooms.”
 of 5 bubbles jamesaQ3453JG, 23 Oct 2016 | Read review
“our family room over looking the river is a must”
 of 5 bubbles 808bazza1977808, 21 Oct 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay