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Holiday Inn Cardiff City Centre

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Traveller (230)
Room & Suite (97)
Dining (5)
Overview
  • Excellent27%
  • Very good44%
  • Average22%
  • Poor5%
  • Terrible2%
Travellers talk about
“millennium stadium”(149 reviews)
“city centre”(169 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Rooms
Jul. 29Jul. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,436)
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1,386 results
Traveller rating
387
564
315
78
42
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Time of year
LanguageEnglish
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387
564
315
78
42
Show reviews that mention
All reviewsmillennium stadiumcity centreopposite the castlearms parkbute parkcar parkexcellent locationreception stafffamily roomroom was clean and comfortableexecutive roomwould stay againbreakfast was excellentstayed here for one nightsaturday nightgood nights sleeprugby
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1 - 5 of 1,386 reviews
Reviewed today

Likes: + Close to the city centre shopping areas (casual 10 min walk) + Friendly staff + Large family rooms + Breakfast buffet + Reasonably sized on-site car park Dislikes: - Room service item pricing levels - Parking charges - additional £12 per day -...More

Thank llyryo
Hotel's Favourite
Reviewed April 15, 2018 via mobile

Very pleasant 5 night stay in this centrally located Cardiff hotel with views of the castle. Short walk away from main shopping areas, restaurants, bars, tourist attractions and the university. Staff very helpful and friendly - particularly Loretta working at the breakfast buffet who went...More

1  Thank ProfMcGonagall
Response from GuestRelationsHICDFC, General Manager at Holiday Inn Cardiff City CentreResponded April 17, 2018

Dear ProfMcGonagall, Thank you for this amazing feedback! It's really great to hear that the staff delivered in each and every aspect of your stay to your expectations. We pride ourselves in being a friendly and comfortable hotel and I am very pleased that this...More

Reviewed 4 days ago

Location first class. Very efficient, friendly and courteous staff. A real asset to the company The corridors are dark , bland and need a brighter colour scheme The whole hotel is in need of refurbishment The only reason I would go back is the staff

Review collected in partnership with this hotel
Thank Derek L
Reviewed 4 days ago via mobile

Stayed here for 5 nights. Location is perfect. Staff are friendly and ready to help. Clean. The room was a bit old or need refurbishing. Nice bar and fair breakfast. Overall I definitely recommend visitor to Cardiff to stay at this hotel.

Thank Ghaith S
Reviewed 5 days ago via mobile

We stayed here over night whilst visiting the Royal Welsh Music College. It is in easy walking distance of the college and University. Cardiff Castle is right opposite so very handy, there is a lovely park just across the road too, I believe there is...More

Thank The_5ims
View more reviews
About
Amenities
Top amenities
Room Service
Free Internet
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$75 - US$218 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Cardiff
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$75 - US$218 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Cardiff
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (230)
Room & Suite (97)
Dining (5)
Pool & Beach (4)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
ZennaWidger
June 8, 2018|
AnswerShow all 4 answers
Response from Rachiess | Reviewed this property |
I paid £7.50
1
Vote
Louise C
December 2, 2017|
AnswerShow all 6 answers
Response from Saucy007 | Reviewed this property |
About 5 minutes if that. This hotel is in the perfect location for the majority of Cardiff landmarks. It’s directly opposite Cardiff Castle.
3
Votes
Hannah B
November 15, 2017|
AnswerShow all 5 answers
Response from CBH131 | Reviewed this property |
Yes, not the greatest quality but does the job
0
Votes
Room Tips
"Clean,tidy but in need of refurbishment"
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"Instructions on how to use the shower would have been very handy. Paste instructions on the wall next to..."
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"Ask for rooms at the back of the hotel, they are larger and quieter. This said I use this hotel a lot and..."
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"Would prefer a larger bathroom. Nice and clean and quiet."
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