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Mercure Cardiff Holland House Hotel and Spa

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#13 of 75 Hotels in Cardiff
Certificate of Excellence
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Mercure Cardiff Holland House Hotel and Spa
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2,233 Reviews from our TripAdvisor Community

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Showing 2,177: English reviews
New Forest National Park Wiltshire, United Kingdom
Reviewed 3 days ago NEW

Review collected in partnership with Accorhotels.com
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Helpful?
Thank trac108
Windsor, United Kingdom
Reviewed 4 days ago NEWvia mobile

Reasonable accommodation, food, and convenient for University. Have stayed there a number of times and the service is consistent. Parking is a bit difficult to find down a narrow one way street, so worth checking before you get here.

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Thank Howard S
London, United Kingdom
Reviewed 5 days ago NEWvia mobile

I am working in the Cardiff area for a month and needed a hotel with a gym. This hotel offers good parking, a gym open from 0600 to 2200, although one is not allowed entry after 2100hrs. The room is basic but well maintained. I find it a little chilly every time I arrive back after work. The bar food...

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Thank Terry5525
Reviewed 5 days ago NEWvia mobile

We booked this hotel as part of a weekend visiting Cardiff to see Mary Poppins the musical at the Millennium Centre. The hotel was fantastic. We asked for a suite with a view - we got it on the 14th floor and what a view!! Room clean and comfortable with all you'd expect including a coffee machine!! Staff were very...

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1Thank MikeNottm
Reviewed 6 days ago NEWvia mobile

I stayed with my partner as my birthday suprise. The room was lovely, very well presented and well equipped. The reception staff (Demi and Alma) were really lovely and we're really helpful. We would definitely stay here again and also reccomend.

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1Thank Rebecca R
Wael E, General Manager at Mercure Cardiff Holland House Hotel and Spa, responded to this review

Thank you for your excellent review. We were thrilled to read your comments and I will duly share your feedback with Demi and Alma. Thank you for sharing your experience and I hope to welcome you back again very soon. Kind regards Wael Elassal

Cardiff, United Kingdom
Reviewed 1 week ago via mobile

It's hard to believe this building used to be offices 15 years ago. We stayed here for a quiet night away from the kids and it was fantastic. The bar is run professionally with a huge selection of drinks, the hotel staff are helpful and friendly even on Black Friday when it was full of people and Xmas parties. The...

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2Thank matandsabs
Wael E, General Manager at Mercure Cardiff Holland House Hotel and Spa, responded to this review

Thank you for your review. I am delighted that you enjoyed your stay with us at the Mercure Cardiff Holland House & Spa. I hope that I may have an opportunity to welcome you back again soon. Kind regards Wael Elassal

London, United Kingdom
Reviewed 1 week ago

Stayed here with Mrs B for 1 night in early Jan. First time in Cardiff. The hotel is easy to find and just a short walk from the city centre, bars, clubs and shops. If you want to hit Cardiff Bay and all that has to offer, its under £10 each way in a taxi. Anyway, the hotel has a...

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Thank Anthony B
Wael E, General Manager at Mercure Cardiff Holland House Hotel and Spa, responded to this review

Thank you for your review and comments. I am pleased that you enjoyed many aspects of your stay. I hope that next time, you will be able to experience all services and facilities of the Hotel. Kind regards Wael Elassal

Cardiff, United Kingdom
Reviewed 1 week ago

Lovely hotel. Excellent customer service from friendly staff. Booked and stayed for the one night getting substantial discount on the room rate using a member's card. On top of this we had a free upgrade to a suite and privilege status. Nice, relaxing break away. Only criticism, smokers have to stand out the front of the hotel, on the main...

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2Thank Sharon J
Wael E, General Manager at Mercure Cardiff Holland House Hotel and Spa, responded to this review

Thank you for your review. I am pleased that you enjoyed your stay with us at the Mercure Cardiff Holland House & Spa. I am also delighted that your service experience was 'excellent'. I hope that I may have an opportunity to welcome you back again soon. Kind regards Wael Elassal

Reviewed 1 week ago via mobile

A clean, smart and looked after hotel with great rooms, a fantastic buffet breakfast and an enjoyable spa. Reasonably priced and worth a stay if you want to be in the centre of Cardiff. Ask for a room on the 10/11th floor for good views across the city. Parking is difficult - there is limited room - but otherwise good.

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2Thank Daniel C
Wael E, General Manager at Mercure Cardiff Holland House Hotel and Spa, responded to this review

Thank you for your review. I am pleased that you enjoyed your weekend stay with us at the Mercure Cardiff Holland House & Spa. I hope that I may have an opportunity to welcome you back again soon. Kind regards Wael Elassal

Reviewed 1 week ago via mobile

I took the girlfriend for a night out in Cardiff and decided to stay in the mercure as I have stayed there before and enjoyed. It was exactly the same again! When we checked in at 2pm our room wasn't quite ready, which was fine because we wanted to do a bit of shopping, so the lady behind the reception...

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Helpful?
2Thank Ethan M
Wael E, General Manager at Mercure Cardiff Holland House Hotel and Spa, responded to this review

Thank you for your review. I am delighted that you enjoyed your stay with us at the Mercure Cardiff Holland House & Spa. I hope that I may have an opportunity to welcome you back again soon. Kind regards Wael Elassal

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A 4 star luxury hotel in the centre of Cardiff, 15 min walk from Cardiff Central railway and bus station and a 30 min drive from Cardiff International Airport. The hotel features 165 en suite rooms, the award winning First Floor restaurant, a stylish bar as well as a luxury leisure club and spa. 15 meeting rooms and function suites suitable for hosting conferences, events and weddings. Fibre Optic WiFi internet access. Underground parking available at the hotel at GBP 12.00 per 24 hours (subject to availability). ... more   less 

Additional Information about Mercure Cardiff Holland House Hotel and Spa

Address: 24-26 Newport Road, Cardiff CF24 0DD, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff
Price Range: $100 - $346 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Cardiff Holland House Hotel and Spa 4*
Number of rooms: 165
Reservation Options:
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Also Known As:
Mercure Holland House Cardiff Hotel Cardiff
Mercure Holland Hotel Cardiff
Accor Holland Hotel Cardiff
Holland House Hotel Cardiff
Mercure Cardiff Holland House Hotel And Spa Wales
Hotel Style:
#3 Spa Hotel in Cardiff
#8 Luxury Hotel in Cardiff
#9 Business Hotel in Cardiff
#10 Romantic Hotel in Cardiff
#17 Family Hotel in Cardiff
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Cardiff Holland House Hotel and Spa staff and other travellers.
31 questions
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Questions? Get answers from Mercure Cardiff Holland House Hotel and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Grab a corner room , as high a possible!”
  • Sink and complimentary toiletries
  • Small corner seating area
  • Plenty of storage, safe, tea/coffee and a mini bar (no alcohol)
  • WC and plenty of towels
  • Good sized bed
  • Desk, TV and corner view
  • View towards Cardiff Bay
  • Shower
 of 5 bubbles Q5140LEanthonyb, 10 Jan 2017 | Read review
“High floors for the views.”
 of 5 bubbles 495patt, 4 Dec 2016 | Read review
“Ask to go high up, and face front. I had room 116. LOVELY view, great room.”
 of 5 bubbles dunkbobb, 2 Dec 2016 | Read review
“Top floor is quiet, and you get corner rooms!”
 of 5 bubbles michaelcN1247JY, 30 Nov 2016 | Read review
“walking minutes from the city centre, cheap taxi to train station”
 of 5 bubbles Joanne1203, 26 Nov 2016 | Read review
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