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Because of the stupid o'clock starts and anti-social hours we work, check in had already been done by telephone the night before a mid-morning arrival.
Room keycard picked up from reception and away to my room for a couple of hours shut eye on the...More
Myself and my partner stayed at the Mercure hotel for one night. My boyfriend mentioned the occasion and I can say all the staff went above and beyond to make it a wonderful experience. We were greeted in reception by Collette who was very friendly...More
Thank Louise S
Response from Wael E, General Manager at Mercure Cardiff Holland House Hotel and SpaResponded 18 January 2018
Thank your for your great review.
I am so happy to hear that the team played a part in making your day special. Will share your comments with all and I am sure Colette will be so proud to read this.
We look forward to...More
Stayed here on a business trip for one night. Easy check-in with helpful reception. Big wide spaces and a modern quirky decor. Bright open swimming pool (indoors) which is well managed. Free parking for gusets under the hotel was much appreciated. The bar area is...More
This is a beautiful hotel, The staff are so friendly and helpful, the food is fantastic and the bedrooms are really lovely and spacious. I did not get to use the Spa facilities but I will defiantly be booking soon for a return visit.
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Me and my mum visited the spa on Mother’s Day. We had a really lovely experience at the spa. The food and drinks were lovely. All the staff really helpful and couldn’t do enough for you. My therapist Cerys was outstanding and absolutely made my...More
Thank Jessica G
Response from Wael E, General Manager at Mercure Cardiff Holland House Hotel and SpaResponded 5 days ago
Thank you for your "Lovely" review on TripAdvisor.
As always is it with great pleasure to read that you have had a wonderful Spa Day with us.
I will share your comments with the team and I am sure Cerys will be very exited to...More