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Holiday Inn Newport

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Holiday Inn Newport
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488 Reviews from our TripAdvisor Community

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Showing 482: English reviews
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Bristol, United Kingdom
Reviewed yesterday NEWvia mobile

Clean and tidy and convenient for Newport. Staff very good on reception and in the bar. Executive room was nice and upgraded as platinum IHG member. Car park large enough and big food portions unlike some chain hotels.

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Helpful?
Thank MILLYDM
Newport, United Kingdom
Reviewed 1 week ago NEWvia mobile

Stayed here for a night with my partner, checking went smoothly even though we arrived quite late due to a function else were. Room was clean and high standard of finish, could not fault the room service team 😊 Breakfast was acceptable but not one for a morning breakfast but no complaints from my partner lol check out process was...

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Helpful?
Thank Bethan S
Dermot K, General Manager at Holiday Inn Newport, responded to this review

Thank you for taking the time and trouble to complete a review following your recent stay at the hotel whilst attending a function in the area. I was pleased to learn that you enjoyed the experience especially comfort of room and service delivered by my colleagues. Thank you for your custom and positive feedback

Culcheth, United Kingdom
Reviewed 1 week ago via mobile

Positives: Friendly staff, good breakfast served very quickly Negatives Woeful decor which is out of date and in a poor condition. No lift which I find amazing in a hotel who hold a HI franchise. Wifi was slow and intermittent. Dinner was poor - simple sausages and mash served in a strange way. Walls were thin between rooms so felt...

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Helpful?
Thank Giles L
Dermot K, General Manager at Holiday Inn Newport, responded to this review

Thank you for taking the time to provide us with feedback in regard to your recent stay at the hotel. First and foremost please accept my apologies that you were not totally satisfied with the experience. Whilst I was pleased that you enjoyed the hospitality provided by my colleagues I note your comments on how we could have made the...

Leeds, United Kingdom
Reviewed 2 weeks ago via mobile

The hotel is fine, right next to the M4 so easy to find, rooms were dated but clean and adequate, the high point was without doubt the service, the staff were very good, much better than you would expect in this standard of hotel, one in particular was a lady serving food in the bar, friendly, accommodating, and noticeable better...

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Helpful?
Thank Robin L
Dermot K, General Manager at Holiday Inn Newport, responded to this review

Thank you for taking the time and trouble to complete a review following your recent stay at the hotel. I was delighted to learn that you found our location accessible and enjoyed the experience in particular the hospitality provided by all my colleagues especially on the bar. Thank you for your custom and feedback

Reviewed 3 weeks ago via mobile

Stayed at the Holiday Inn at Newport at the beginning of February. Plenty of parking which is good due to travelling with a 4x4 and trailer. Room is fine with all expected ( I am an IHG member so not sure if that makes a difference) Room has sky sports (bonus) as this is unusual I find around the country,...

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Helpful?
Thank Andrew M
Dermot K, General Manager at Holiday Inn Newport, responded to this review

Thank you for taking the time and trouble to complete a review following your recent stay at the hotel whilst in the area. I was pleased to learn that you enjoyed the experience in the main and would return where I trust we will be able to demonstrate improvements which you believe would have made your stay even better. Thank...

Newport, United Kingdom
Reviewed 4 weeks ago via mobile

We came to this hotel for a function that included a meal and live entertainment. Sadly neither lived up to their billing. The food was bland and poor quality, they had NO chilled white wine and their "Chardonnnay" was shockingly bad and was only surpassed in the terrifying stakes by the price!! Sadly this hotel, which sits in the shadow...

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Helpful?
Thank chrisandlisatravels
Sue R, Manager at Holiday Inn Newport, responded to this review

Thank you for taking the time to review your evening at the Hotel. I was disappointed to hear that we did not meet expectations on this occasion. I will most certainly investigate our shortfalls that you experienced. Guest feedback is very important to us. I apologise for our shortfalls, once again thank you for taking your time to give us...

Farnham, United Kingdom
Reviewed 4 weeks ago

I was here on business for 2 nights, the rooms could do with a refurb, I was in 210 which had a big rip in the wallpaper to the right of the bed, I was unable to fathom the remote control for the heating at all despite a guide. It was however clean and comfortable, the bathroom was a bit...

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Helpful?
1Thank Phil B
Sue R, Manager at Holiday Inn Newport, responded to this review

Thank you for taking the time to review your recent stay with us. I apologise for the shortfalls in standards in your room. Thank you for your feedback we will investigate and rectify immediately. I was very pleased to hear that you did have a restful nights stay and your food was good. Once again thank you for your customer...

Saffron Walden, UK
Reviewed 18 January 2017 via mobile

On arrival you are greeted by the smokers hanging around the front door, seemingly standard now at all UK Holiday Inn venues. Reception were friendly and helpful, and the room was spotless, warm and comfortable. The bathroom was recently renovated and smart, though rather brown. Shower was over the bath, rather than a walk-in, but worked well enough. Harpers Bar...

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Helpful?
1Thank nigeljcook
IHGService, Guest Relations Manager at Holiday Inn Newport, responded to this review

Hello nigeljcook , Thank you for choosing the Holiday Inn Newport and posting a review and rating your stay. It is great to know that your stay, over all, was satisfactory. We appreciate that the room cleanliness was up to your standard and that you were happy with the aesthetics of the room. Aside from that, reading your comments about...

Reviewed 10 January 2017

Room & Bathroom clean, Bed comfortable, could really do with upgrade. Very few people staying at Hótel. We were the only four in the bar from 8:30until bar closed at 12:30am The staff were very helpful and pleasant the Hotel lacked atmosphere. I would use the Hotel again.

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Helpful?
1Thank Peter B
Dermot K, General Manager at Holiday Inn Newport, responded to this review

Thank you for taking the time and trouble to complete a review following your stay at the hotel. I was pleased to learn that you enjoyed the hospitality provided by my colleagues which would encourage you to return again when next in the area. Thank you for your custom and feedback.

Derbyshire, United Kingdom
Reviewed 8 January 2017 via mobile

We stayed last night as my company had an event just across the road at The Celtic Manor Hotel, so the location was absolutely perfect for us! The rooms were clean and spacious, and for the money we paid (£56) for the night, we were very pleased overall. The only thing that we found slightly odd, was when it came...

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Helpful?
Thank reedbecks89
Dermot K, General Manager at Holiday Inn Newport, responded to this review

Thank you for taking the time and trouble to complete a review following your stay at the hotel whilst attending a company event.. I was pleased to learn that you enjoyed experience and the hospitality provided by my colleagues. The ability of guests to charge purchases to the room account is only activated when a credit card has been tendered...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
A warm welcome is just the beginning at the Holiday Inn Newport. Whether you are travelling for business or leisure the Holiday Inn Newport hotel will make your trip a success. Offering 119 well appointed ensuite bedrooms all with air conditioning, High Speed Wireless Internet connection, satellite channels and In-house movies.The hotel is situated just off junction 24 of the M4 with free ample car parking. The thriving cities of Bristol & Cardiff are within a 30 minute drive and it s only a short journey to the Wye Valley or the Brecon Beacons. Take a round of Golf at the Celtic Manor Resort home of the Ryder Cup in 2010, situated opposite the hotel.The Millennium Stadium hosts a variety of events and is only a 10 minute train journey from Newport. We offer an extensive range of Conference facilities with our largest suite accommodating up to 500 delegates. Click on the meetings tab for further details.Harpers bar is a place for work & relaxation with wireless access and an extensive bar & lounge menu. Harpers restaurant provides a tempting choice of cuisine prepared to the highest culinary standard by our international kitchen team. Take advantage of our resident only leisure facilities with heated indoor pool.With our experience and commitment to our guests, we are the ideal choice. ... more   less 

Additional Information about Holiday Inn Newport

Address: The Coldra, Newport NP18 2YG, Wales
Region: United Kingdom > Wales > Southern Wales > Newport
Price Range: $90 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Newport 3*
Number of rooms: 119
Reservation Options:
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Also Known As:
Holiday Inn Newport Hotel Newport
Holiday Inn Newport UK - Wales
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Newport staff and other travellers.
1 question
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Glasgow, United Kingdom
over a year ago

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Questions? Get answers from Holiday Inn Newport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't travel here”
 of 5 bubbles PaulM390, 28 Dec 2016 | Read review
“Furthest from the restaurant/bar. Ours (360) was perfectly quiet despite Christmas parties underway.”
 of 5 bubbles DealVeterans, 5 Dec 2016 | Read review
“Ground floor rooms have easy access from reception”
 of 5 bubbles Otto148, 14 Nov 2016 | Read review
“Quiet hotel”
 of 5 bubbles 738sherh, 17 Jul 2016 | Read review
“get proper internet connection”
 of 5 bubbles 251jurajk, 12 Jul 2016 | Read review
5 of 5