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Holiday Inn Newport

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Holiday Inn Newport
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488 Reviews from our TripAdvisor Community

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Showing 482: English reviews
Ashford
Reviewed 27 January 2016 via mobile

The hotel & rooms are a bit tired & dated but this was outweighed by friendly, helpful staff & a good nights sleep. I had room service for my evening meal which arrived promptly & was quite tasty. Breakfast was good, lots of choice & freshly cooked.

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Helpful?
Thank Nigel D
Dermot K, General Manager at Holiday Inn Newport, responded to this review

Thank you for taking the time to complete a review following your recent stay at the hotel. I was delighted to learn that you enjoyed the experience in particular the hospitality of my colleagues and note your comment on decor. Although of no consolation to you we have just completed the refurbishment of 7 Executive rooms and this programme will...

Great Totham, United Kingdom
Reviewed 20 January 2016

Well where do I start; I guess from the beginning: Bit of a boring old looking hotel from the outside, but once through the front door things did look promising. Reception was very welcoming although I can't remember the receptionists name, but she was very helpful and pleasant during the check in process, which was very easy. She didn't recognise...

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Helpful?
Thank DarenNorman
Dermot K, General Manager at Holiday Inn Newport, responded to this review

Thank you for taking the time to complete an online review in regard to your recent stay at the hotel. First and foremost please accept my sincere apologies that we did not live up to your expectations of the Holiday Inn Brand. Your experience has certainly given us many issues to review and deal with so that we can improve...

Redruth, United Kingdom
Reviewed 20 January 2016

We were looking forward to staying at the Holiday Inn, Newport. We have stayed here before and had a great 'buffet style' evening meal - very good value. Unfortunately, when we checked in, we were informed that the buffet had stopped as they had a new chef. Lets put this in perspective - if you like 'masterchef style' food this...

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Helpful?
Thank MJJ1000
Dermot K, General Manager at Holiday Inn Newport, responded to this review

Thank you for taking the time to complete a review in review in regard to your recent stay. Please accept my apologies that you did not totally enjoy the experience in particular with the change of meal options. As with any change we totally reply on guest feedback and yours is very welcome as we will be using it to...

Swansea County, United Kingdom
Reviewed 10 January 2016

This hotel is pretty basic, but for the very low price seems to offer a comfortable short stay. The hotel is presumably designed with business commuters in mind, and therefore a one or two night stay here would be acceptable. Basic room amenities, but all you really need for such a short stay. The room and public areas were clean...

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Helpful?
2Thank dr-owain
Dermot K, General Manager at Holiday Inn Newport, responded to this review

Thank you for taking the time to complete a review following your recent stay at the hotel. I note that the hotel was acceptable for your needs though disappointed to learn that our hospitality, which we are usually praised for, was not present on this occasion. This is certainly something we shall review. Once again thank you for your feedback...

Newport, UK
Reviewed 7 January 2016

I went to the Holiday Inn, the Coldra, Newport, just before Christmas for their 'carols and Christmas lunch, with a group of friends. Approaching the entrance I felt a bit wary because it looks run down and extremely dated. Stepping inside this was still the case, just dingy and old. BUT, the staff were brilliant, the food was SUPERB! Everyhing...

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Helpful?
Thank 24KateG
Dermot K, General Manager at Holiday Inn Newport, responded to this review

Thank you for taking the time to complete a review following your experience at the hotel for a Christmas event. I am delighted to learn that you totally enjoyed the hospitality, food and entertainment provided by my colleagues whilst you were with us. I note your comments on the decor both on arrival and at reception. Once again thank you...

Sandbach, England, United Kingdom
Reviewed 7 January 2016

From check in to departure I could not fault the customer service I received, such friendly and attentive staff and a big thank you to Catherine who was working on the bar. she noticed and overhead that I was not well and full of cold😞 she suggested a hot toddy and within a blink of an eye came back with...

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Helpful?
Thank Claire M
Dermot K, General Manager at Holiday Inn Newport, responded to this review

Dear Claire M Thank you for taking the time to complete a review following your recent stay at the hotel. I was delighted to learn that you enjoyed the hospitality provided by my colleagues in particular Catherine. I do trust her concoction helped banish your cold. Once again thank you for your positive feedback and custom.

Gloucester, United Kingdom
Reviewed 6 January 2016

This was our party's 5 visit for new year eve party. The evening entertainment, accommodation, and overall evening was very good. One down point was the Beef main course was really poor as could be seen by the amount of waste being returned uneaten and comments being made. The starter, desert etc was really good. We will probably return this...

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Helpful?
Thank colin h
Dermot K, General Manager at Holiday Inn Newport, responded to this review

Thank you for taking the time to complete an online review following your most recent stay at the hotel for our New Year Celebrations. I am pleased to learn that you enjoyed the experience in the main and will use your comments when reviewing and designing our 2016 celebrations. Once again thank you for your feedback and continuing loyalty.

Newport, United Kingdom
Reviewed 3 January 2016

Booked 2014 so good booked 2015 and prob book for next year. Room very spacious food you couldn't fault and really good entertainment followed by a full English breakfast in the morning .really enjoyed would definitely recommend

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Helpful?
Thank hashtag998
Dermot K, General Manager at Holiday Inn Newport, responded to this review

Thank you for taking the time to complete an online review following your return stay at the hotel for our New Year’s Eve adult only event. I am delighted to learn that once again enjoyed the full experience and look forward to welcome you back to the hotel. Once again thank you for your positive feedback and custom and may...

Reviewed 23 December 2015

We have stayed here a few times to attend functions in Newport, not far to travel by taxi, rooms always clean and tidy, good place to stay if you need a place just to put your head down. disappointed though when there events on in Newport the prices sky rockets, for such a budget place this we find very disappointing.

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Helpful?
Thank Wayne C
Dermot K, General Manager at Holiday Inn Newport, responded to this review

Thank you for taking the time to complete a review following your most recent night stay at the hotel. I was pleased to learn you enjoyed the experience especially the comfort of your room. In regard to pricing, we continuously monitor local demand to ensure we offer competitive rates throughout the year. Once again thank you for your positive feedback...

Garstang, United Kingdom
Reviewed 19 December 2015 via mobile

Stayed for one night. Arrived late but greater cheerfully by the receptionist and speedily assigned our room which was conveniently on the ground floor. Swimming pool was under renovation but all other services open. Room was clean, large and had everything you need. Bath towels a little small!!! Breakfast staff were cheerful and helpful. Food range was good and service...

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Helpful?
Thank Duxhome
Dermot K, General Manager at Holiday Inn Newport, responded to this review

Thank you for taking the time to complete a review following your one night stay at the hotel. I was delighted to learn you enjoyed the experience, in particular the hospitality demonstrated by my colleagues. Once again thank you for your positive feedback and custom and have a great festive season.

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
A warm welcome is just the beginning at the Holiday Inn Newport. Whether you are travelling for business or leisure the Holiday Inn Newport hotel will make your trip a success. Offering 119 well appointed ensuite bedrooms all with air conditioning, High Speed Wireless Internet connection, satellite channels and In-house movies.The hotel is situated just off junction 24 of the M4 with free ample car parking. The thriving cities of Bristol & Cardiff are within a 30 minute drive and it s only a short journey to the Wye Valley or the Brecon Beacons. Take a round of Golf at the Celtic Manor Resort home of the Ryder Cup in 2010, situated opposite the hotel.The Millennium Stadium hosts a variety of events and is only a 10 minute train journey from Newport. We offer an extensive range of Conference facilities with our largest suite accommodating up to 500 delegates. Click on the meetings tab for further details.Harpers bar is a place for work & relaxation with wireless access and an extensive bar & lounge menu. Harpers restaurant provides a tempting choice of cuisine prepared to the highest culinary standard by our international kitchen team. Take advantage of our resident only leisure facilities with heated indoor pool.With our experience and commitment to our guests, we are the ideal choice. ... more   less 

Additional Information about Holiday Inn Newport

Address: The Coldra, Newport NP18 2YG, Wales
Region: United Kingdom > Wales > Southern Wales > Newport
Price Range: $91 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Newport 3*
Number of rooms: 119
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Also Known As:
Holiday Inn Newport Hotel Newport
Holiday Inn Newport UK - Wales
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Newport staff and other travellers.
1 question
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Glasgow, United Kingdom
over a year ago

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Questions? Get answers from Holiday Inn Newport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't travel here”
 of 5 bubbles PaulM390, 28 Dec 2016 | Read review
“Furthest from the restaurant/bar. Ours (360) was perfectly quiet despite Christmas parties underway.”
 of 5 bubbles DealVeterans, 5 Dec 2016 | Read review
“Ground floor rooms have easy access from reception”
 of 5 bubbles Otto148, 14 Nov 2016 | Read review
“Quiet hotel”
 of 5 bubbles 738sherh, 17 Jul 2016 | Read review
“get proper internet connection”
 of 5 bubbles 251jurajk, 12 Jul 2016 | Read review
5 of 5