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The Grand Hotel Swansea

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Ivey Place High Street, Swansea SA1 1NX Wales
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Traveller (446)
360
Panoramas (9)
Room & Suite (274)
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#7 of 22 hotels in Swansea
Location
Cleanliness
Service
Value
The Grand Hotel, Swansea has been a landmark hotel since the 1930’s, largely due to its ideal location and unique design. In 2004 the hotel was subject to a complete re-furbishment and reopened as one of Swansea’s leading independent hotels, Great attention to detail was given to insure guests are offered the very best in accommodation services to include:Spacious rooms;Fully air conditioned;Ensuite to include power showers, bath and heated mirrors;Tea and coffee making facilities;Flat screen TV with DVD player;Iron and pressing board;And introducing our new ONLINE SHOPPING MALLAs well as our new ONLINE CONCIERGE.Our 4 executive rooms, and 2 Penthouses offer a range of Super King and Queen Beds, private balconies and jacuzzi baths, with the Penthouses boasting South Wales only roof top hot tubs.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Windsurfing
Taxi service
Conference facilities
Banquet room
Baggage storage
Wifi
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Meeting rooms
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Wake-up service / alarm clock
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English
963Reviews20Q+A100Room tips
Traveller rating
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Popular mentions
Shannon D wrote a review Jul. 22
Neath, United Kingdom1 contribution
A surprise overnight stay at the Grand Hotel by the boyfriend, before we moved on further West.. Room very comfortable and 30’s decor was a nice touch!! We ate at the bar, Barman Matt, was very diligent on bar, we asked him a few questions about the area, very informative! I Slept through the night, bed comfy and even though, weather was hot, didn’t interrupt our stay! Breakfast, enjoyable and departure was no problems!, since train station, was a stone’s throw away! Would stay again!
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Date of stay: July 2021
Value
Cleanliness
Service
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indiamerrick wrote a review Jul. 18
Auckland, New Zealand21 contributions1 helpful vote
We booked this hotel in late 2019 (when travel was unrestricted). The hotel was forced to close due to restrictions put in place by the government and yet they refused to refund us, moved our booking multiple times (even though we couldn't make the times) and then ignored us. They have just taken our money with nothing in return. I wouldn't recommend travelling here ever.
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Date of stay: October 2020Trip type: Travelled as a couple
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Response from Michelle Orourke, General Manager at The Grand Hotel Swansea
Responded 4 days ago
Dear India. Many thanks for your review. Do you have the correct hotel? We can see you have posted this exact review for two hotels. We have no record of your booking and our handling during covid for refunds and date changes was excellent. We worked with customers throughout. Please make contact directly with the hotel and remove this review is posted in error, as these are damaging to the business. It’s hard to understand why the exact reviews have been posted on our Tripadvisor and a hotel in Bath. Thanks
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gail wrote a review Jul. 18
Ulverston, United Kingdom2 contributions
We stayed here nearly 2 weeks ago. We had two rooms as we were away with family. We couldn’t fault our rooms. They were spacious, clean and very modern. We stayed 3 nights. We couldn’t fault this hotel. We ate there every night. Food was delicious. Bar staff were extremely friendly. Breakfast was great. They fulfilled all the requests my husband and mother in law asked for. The woman at breakfast was great. I cannot find fault with this hotel and my mother in law said it’s one of the best she’s stayed in. Highly recommend.
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Date of stay: June 2021Trip type: Travelled with family
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I_been_there_now_ wrote a review Jul. 13
Carrickfergus, United Kingdom35 contributions33 helpful votes
Excellent location, less than 20 yes from the train station. Staff very friendly and rooms clean an comfortable. If staying more than 1 night, rooms are not cleaned during your stay ( though towels are available). Breakfast was very tasty. However, it was let down by the fact that of the 5 breakfast plates served during our stay, no order was 100% correct. Some had extra items and some items missing. While overall this did not detract from the breakfast, it indicated a lack of attention to detail. That said, great hotel and would gladly use again.
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Date of stay: July 2021Trip type: Travelled as a couple
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sueE8299ZO wrote a review Jul. 11
1 contribution
The Grand is in a great location for travelling by rail as it's next door to the station. It's also a 10 min walk from the city centre. Reception was very attractive and all the staff we met were lovely and helpful. Breakfast was good and piping hot. The room was a standard double, we couldn't book anything above standard. The room was clean but it was extremely small, more suited to a single traveller. There was only one bedside cabinet, my husband had to use the windowsill to put his clock, book and medication on! The gap between the bed and wall on that side was narrow! Every time you got out of bed it was like opening night in a theatre, ie the curtains opened :)) The wardrobe had two hangers and no shelves. There was one small draw below the small desk/dressing table. The shower was extremely slow draining and again had a a small metal basket on the wall for toiletries. The room was hot and the fan supplied didn't do much to cool it down. Had we been in town longer than two days we'd have checked out and gone elsewhwhere. A great shame but it has put me off staying there again. The Grand is a three star but Premier Inn has much bigger rooms.
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Date of stay: July 2021
Rooms
Service
Sleep Quality
Room Tip: Avoid room 213
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Response from Meg Howard, Guest Services / Front Office at The Grand Hotel Swansea
Responded 1 week ago
Thank you for taking the time to leave us a review. We value all feedback good and bad and we are sorry to hear you did not enjoy your stay with us. We are in the process of re-visiting our room set-ups and hope to have the little inconsistencies altered very soon. Hopefully you can visit again in the future for us to show you our improvements. Meg - Reception Team
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PRICE RANGE
US$55 - US$114 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
swansea grand hotel
LOCATION
United KingdomWalesSouthern WalesSwansea CountySwansea
NUMBER OF ROOMS
31
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Frequently Asked Questions about The Grand Hotel Swansea
Which popular attractions are close to The Grand Hotel Swansea?
Nearby attractions include Cinema & Co (0.4 km), Glynn Vivian Art Gallery (0.2 km), and Plantasia (0.4 km).
What are some of the property amenities at The Grand Hotel Swansea?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at The Grand Hotel Swansea?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at The Grand Hotel Swansea?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to The Grand Hotel Swansea?
Conveniently located restaurants include Belle Vue Bistro, Turkish Kitchen, and Awa Grill House.
Is The Grand Hotel Swansea located near the city centre?
Yes, it is 0.6 km away from the centre of Swansea.
Are any cleaning services offered at The Grand Hotel Swansea?
Yes, dry cleaning and laundry service are offered to guests.
Does The Grand Hotel Swansea offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to The Grand Hotel Swansea?
Many travellers enjoy visiting Dylan Thomas Birthplace (1.7 km), Hafod-Morfa Copperworks (3.9 km), and Swansea Castle (7.0 km).