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Hilton Belfast

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#21 of 43 Hotels in Belfast
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Belfast
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2,700 Reviews from our TripAdvisor Community

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Showing 2,623: English reviews
Dublin, Ireland
Reviewed 16 March 2015

I said here for Valentines for 3 nights. Nice clean modern hotel, rooms were nice and spacious and clean. Bar was lovely. Location was just brilliant...BUT....the reception staff were not at all accommodating, friendly or helpful. As a reservations manager myself for the past 5 years I could not believe the manner on them. So unhelpful and down right rude!...

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2Thank Avril M
Enniskillen, United Kingdom
Reviewed 14 March 2015

I would like to thank your staff for a fab night away last night - not only were they all amazing but the young man singing in the bar was something special. As we arrived he was playing and we couldn't stop ourselves from going in to listen to him - for over 2 hours!!!! He made our night!

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1Thank fwallace905
London
Reviewed 13 March 2015

I'm so frustrated with my customer service experience this morning. I tried to log a complaint directly to Hilton but the form was way too cumbersome and US focused so I gave up. I always stay in this Hilton when in Beflast, roughly monthly. Nice food, good rooms, good location for our NI office. Lots of people I know use...

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3Thank AlLouLondon
Ciaran M, Front Office Manager at Hilton Belfast, responded to this review

Dear AlLouLondon, Many thanks for your recent review of Hilton Belfast We were disappointed to read your stay did not go to plan. Please accept our apology for what seems to be a catalogue of problems Please contact the hotel direct to discuss further the issues you encountered Kind Regards Ciarán McManus Front Office Manage

Greater Manchester, United Kingdom
Reviewed 11 March 2015 via mobile

Stayed here with my partner for NYE and it was lovely, we stayed in the "king superior suite" had a great meal downstairs which was reasonably priced. Breakfast in the morning was like a feast everything you could want. Easy access to the city which I must add looks very pritty at Xmas time :)

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3Thank NatP90
Ciaran M, Front Office Manager at Hilton Belfast, responded to this review

Dear NatP90, Thank you so much for the review! We hope to welcome you back again soon and if there is anything else at all you would like us to do for you then please do not hesitate to ask. Kind Regards Ciarán McManus Front Office Manager

reading
Reviewed 9 March 2015

Good location, walking distance to city Beautiful waterfront views Reception staff was friendly Good sleep quality Breakfast below average and unresponsive service Stupid thing of mini fridge being locked electronically and you need to buy credit before they open it for u! Bit of a worn down building including the rooms, furnishing and décor, bathrooms, lift Wash basin in bathroom...

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2Thank jraja1
Ciaran M, Front Office Manager at Hilton Belfast, responded to this review

Dear jraja1, I am extremely disappointed to hear of your experience, it is certainly not how we aim to run our operation and I would welcome the opportunity to discuss this further with you. Would you be so kind as to contact me direct at ciaran.mcmanus@hilton.com, so that I can get further details from you and rectify this accordingly. We...

Kingston-upon-Hull, United Kingdom
Reviewed 8 March 2015

This imposing tower block Hilton lives up to the brand's quality reputation being a large scale, roomy and well appointed hotel that has everything you'd expect from a city Hilton. As an hhonors member I received a complimentary upgrade to a first floor corner studio room on arrival with panoramic views over the River Lagan. The large, well appointed room...

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2Thank HullDave
Ciaran M, Front Office Manager at Hilton Belfast, responded to this review

Dear HullDave, Thank you very much for your recent stay in our hotel and for your lovely comments posted on our Tripadvisor website. I'm glad you had a great stay with us. Kind Regards, Ciarán McManus Front Office Manager

London, United Kingdom
Reviewed 5 March 2015

We stayed a week at the hotel and found all the staff to be extremely courteous, friendly and helpful. The food in the restaurant was good and excellent value. Our room was comfortable. The only item which would have improved our stay would be free wifi in the room.

Review collected in partnership with Hilton Hotels & Resorts
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3Thank Jan T
Ciaran M, Front Office Manager at Hilton Belfast, responded to this review

Dear Jan T, Thank you so much for the review! We hope to welcome you back again soon and if there is anything else at all you would like us to do for you then please do not hesitate to ask. Kind Regards Ciarán McManus Front Office Manager

Odense, Denmark
Reviewed 3 March 2015 via mobile

Very nice high class hotel close to the shipyard where the Titanic was built in 1912. Typical luxury hotel in modern style. Nice restaurants nearby and great bar in the hotel. Will for sure this hotel next time! I don't remember the price range, but it was not "cheap"

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3Thank jphilt
Ciaran M, Front Office Manager at Hilton Belfast, responded to this review

Dear philt, Thank you for taking the time to complete this review we are delighted that you enjoyed your stay with us at Hilton Belfast & we look forward to welcoming you back the next time you are in Belfast. Kind Regards Ciarán McManus Front Office Manager

Rutland
Reviewed 3 March 2015

I stay in Belfast once a month and overall the Hilton is the best for me. As a Diamond member access to the lounge is a great bonus. The rooms are great and the bar and bar food are good though its only 5/10 minutes walk to some great places in town. A small but functional gym. Only let down...

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3Thank Sean09
Ciaran M, Front Office Manager at Hilton Belfast, responded to this review

Dear Sean09, Thank you very much for your recent stay in our hotel and for your lovely comments posted on our Tripadvisor website. I'm glad you had a great stay with us. Kind Regards, Ciarán McManus Front Office Manager

Monaghan
Reviewed 2 March 2015

We had booked a triple room for one night in the hotel, the room consisted of a king size be and a fold out bed, overall the room felt cramped for three people. The room itself was functional an had everything you would need. We didn't have a great view, other rooms in the hotel would have a view of...

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1Thank thesphinx23
Ciaran M, Front Office Manager at Hilton Belfast, responded to this review

Dear thesphnix23, Thank you for your feedback, I very much hope we will score better next time you stay with us and can assure you that we will follow up on your comments to see what can be done better, as we always do our best to stand out and deliver above average. Kind Regards, Ciarán McManus Front Office Manager

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Sonoma Restaurant
Sonoma Restaurant
Cuisines: British, European
Cables Bar
Cables Bar
Cuisines: Bar, British, International
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hilton Belfast hotel is an iconic part of he Belfast skyline situated on the banks for the River Lagan in the heart of Belfast City. Next door to the Belfast Waterfront Hall, a few minutes walk to Belfast City Hall and Victoria Square. 5 Minute walk to the SSE (formerly Odyssey) Arena and 1 mile from Titanic Belfast. WiFi is available in all rooms and is free for Hhonors members that book direct(Charges may apply to other bookings). The hotel is 100% non smoking, Executive Floor, Executive Lounge, one Restaurant, one Bar, Fitness Centre/Health Club, Business Centre, Coffee shop, 198 Guest Rooms, Accessible Rooms, nine Meeting Rooms. Check in: 3:00PM, Check out: 12:00PM. Parking available next door - car park for £18.00 per day. ... more   less 

Additional Information about Hilton Belfast

Address: 4 Lanyon Place, Belfast BT1 3LP, Northern Ireland
Region: United Kingdom > Northern Ireland > Belfast
Price Range: $181 - $400 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Belfast 4*
Number of rooms: 198
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Booking.com, Priceline, Hotels.com and Agoda so you can book your Hilton Belfast reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Belfast Hotel Belfast
Hilton International Belfast
Belfast Hilton International
Belfast Hilton Hotel
Hotel Style:
#14 Family Hotel in Belfast
#14 Luxury Hotel in Belfast
#18 Business Hotel in Belfast
#20 Romantic Hotel in Belfast
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Belfast staff and other travellers.
19 questions
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Questions? Get answers from Hilton Belfast staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a high room. The executive rooms are on the eleventh and twelfth floors.”
 of 5 bubbles PatB186470, 14 Mar 2017 | Read review
“Don't use the bar. Poor choice & overpriced”
 of 5 bubbles personaljcn, 11 Mar 2017 | Read review
“All rooms have a view”
 of 5 bubbles DesC985, 1 Mar 2017 | Read review
“As high up as possible”
 of 5 bubbles 755BrianC, 24 Feb 2017 | Read review
“High floors, if premium rooms are available for a modest up charge, grab one.”
 of 5 bubbles billsG1960IQ, 19 Feb 2017 | Read review
5 of 5