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Crowne Plaza Belfast

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#18 of 43 Hotels in Belfast
Certificate of Excellence
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Crowne Plaza Belfast
Crowne Plaza Belfast
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1,411 Reviews from our TripAdvisor Community

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Showing 1,385: English reviews
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Reviewed yesterday NEWvia mobile

Arrived on a Sunday morning, room was ready and very comfortable. Check in was efficient and receptionist helpful as it was our first time in Belfast. I used the pool for a swim on the Monday morning and it's a great facility. Breakfast was lovely and the waitress very helpful with my order. Check out was once again efficient. Really...

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Helpful?
Thank licy5211
Belfast, United Kingdom
Reviewed 2 days ago NEW

Celebrated an 80th Birthday party at the Carvery. We were allocated a lovely private room which made it very special. Welcome and service excellent and the food was nicely presented and a good variety of all courses. We have celebrated many other occasions at this hotel, each time completely satisfied, and I would recommend it to others. Reception area very...

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Helpful?
2Thank Silver1959
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this review

Dear Guest Thank you for choosing The Crowne Plaza Belfast for your 80th Birthday Celebrations in our Green Room Restaurant. We are delighted that this celebration was a great success and all your party enjoyed all the delicious food and excellent service to make this a great experience. Our team look forward to welcome you back again in the future,...

County Dublin, Ireland
Reviewed 3 days ago NEWvia mobile

Booked two nights in this hotel (17th-19th) with my other half. First impressions were ok..plenty of parking but the receptionist that checked us in gave us absolutely no information about booking tables for dinner, times for breakfast, times the pool was open, etc.. no book in the room to provide this information either so we had to ask questions every...

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Helpful?
1Thank SineadM8
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this review

Dear Sinead Thank you for taking the time to write your review during your recent stay. Your feedback is very important to us and take all your comments on board. Firstly I would like to apologize for the lack of communication that you encountered on all our facilities and services on check in as this information should have been delivered...

Omagh, United Kingdom
Reviewed 5 days ago NEWvia mobile

Visited here for a wee break for the kids and ourselves mid term Found the hotel really clean , great facilities and food was lovely Staff are really helpful and we loved our stay and will definitely be back for another night

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Helpful?
1Thank Brian C
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this review

Dear Brian Thank you for choosing The Crowne Plaza Belfast. We are delighted that you had a wonderful stay and enjoyed all our great facilities and excellent service we provide here at our hotel. We look forward to welcome you back on your next visit to Belfast. Regards Geraldine McLarnon

Glasgow, United Kingdom
Reviewed 6 days ago NEW

Had two rooms, one for myself and my wife and a family room for my son's family and after them having to change their room as heating was not working in the one originally allocated to them we generally enjoyed our stay. Staff were helpful and friendly, food in the restaurant and bar were good and reasonably priced (for a...

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1Thank HonestScotken
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this review

Dear Guest Thank you for posting your review during your recent stay. We appreciate all your feedback and sincerely hope you and your family had a enjoyable stay. I have passed your comments on reference the heating to our senior team to investigate to have a better understanding of this, it is very important that all our guests have a...

Tullamore, Ireland
Reviewed 1 week ago NEWvia mobile

Stayed here at the end of October 2016.A nice hotel 10mins from the city centre. We were a family of 5 3 kids under 10 we had to book 2 interconnecting rooms because seemingly you can not book a family room to take 5 in any hotel in Belfast yet we have stayed in a few hotels in Galway and...

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1Thank Leon1630
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this review

Dear Leon Thank you for taking the time to write your review and for sharing your recent experience. We do take all your comments on board and apologize for the disturbance due to other guests at this time. I am glad to say this is not regular and our night team are always at hand to deal with any issues...

Kilkenny, Ireland
Reviewed 1 week ago NEWvia mobile

Okay, I'm going to start off on the positives, hotel is very well situated, breakfast was amazing and the beds were so comfortable! However....I booked this through another site that I use regularly, BUT at the time of booking didn't clock the pay immediately. I was booking 3 months in advance for my birthday for a girls weekend. I called...

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1Thank jbh80
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this review

Dear Guest Thank you for posting your review during your recent stay. We are sorry to learn that you had a few issues concerning your reservation at this time. I will need to forward this on to our front of house team to have a better understanding of this. Depending on your booking and confirmation at the time and if...

Glasgow, United Kingdom
Reviewed 1 week ago

It's not a bad hotel, but it could be better. First impressions were mixed - plenty of parking, but at 3pm had to dodge round a pint glass and a beer bottle lying in the car park walk way from the night before. Reception staff were spot on - friendly and efficient, rooms allocated together, a nice IHG rewards welcome...

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3Thank xingu123
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this review

Dear Guest Thank you for writing your review during your recent stay at The Crowne Plaza Belfast. Your feedback is very valuable to us and appreciate all your comments. We are sorry to hear you encountered a few quality service issues at this time. It is very important that all our guests have a very comfortable and enjoyable experience and...

Reviewed 1 week ago via mobile

I have been staying at Crown Plaza for two weeks whilst working at one of our local sites in Maghaberry. The room is absolutely lovely, comfortable and clean absolutely no complaints. I have eaten in the restaurant every night and the food is good if a little over priced. The serving staff are really lovely and deserve a special mention....

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1Thank NRG2801
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this review

Dear Guest Thank you for selecting The Crowne Plaza Belfast for two week's while working in the area. We are delighted that our hotel was able to offer great facilities and excellent service, delicious food, comfortable rooms to make it the ideal place to stay. We look forward to welcome you and your family on your next visit back to...

Belfast, United Kingdom
Reviewed 1 week ago via mobile

Appalling behaviour and experience. After the money and the effort put into this event I was extremely disappointed that we were threw out just 1hr and 30 mins after we had arrived. Not only had we not received 3 course meal but our dinner was removed whilst we were still eating. We were also pestered to take a seat and...

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Helpful?
1Thank elizajoflynn
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this review

Dear Guest With reference to your review concerning the recent event being held at our hotel. We have been currently investigating this matter with all our senior management team and have dealt with the organisers of this event on his evening which took place. Regards Geraldine McLarnon

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Situated amidst the picturesque Lagan Valley Regional Park, the 4* Plaza Hotel Belfast Shaw's Bridge is your perfect choice for rest and relaxation. Just 10 minutes' drive from Belfast City Centre, the hotel boasts 120 luxurious bedrooms, The Green Room Restaurant and The River Bar onsite, free Wi-Fi and complimentary car parking. ... more   less 

Additional Information about Crowne Plaza Belfast

Address: 117 Milltown Road, Belfast BT8 7XP, Northern Ireland (Formerly Plaza Hotel Belfast)
Region: United Kingdom > Northern Ireland > Belfast
Price Range: $130 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Belfast 4*
Number of rooms: 120
Reservation Options:
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Also Known As:
Ramada Plaza, Belfast Hotel Belfast
Ramada Belfast
Belfast Ramada
Hotel Style:
#6 Business Hotel in Belfast
#12 Family Hotel in Belfast
#14 Luxury Hotel in Belfast
#16 Romantic Hotel in Belfast
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Belfast staff and other travellers.
8 questions
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Questions? Get answers from Crowne Plaza Belfast staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Family Rooms downstairs were excellent and quiet”
 of 5 bubbles ScottieH_12, 29 Jan 2017 | Read review
“Ground floor car park view”
 of 5 bubbles Danni1585, 19 Jan 2017 | Read review
“go for the Club Room”
 of 5 bubbles PATJORDAN, 13 Jan 2017 | Read review
“My tip would be to stay somewhere else!!!”
 of 5 bubbles 1monicad, 4 Jan 2017 | Read review
“Room with sofa bed handy for families.”
 of 5 bubbles chenz116, 3 Jan 2017 | Read review
5 of 5