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Merchant Hotel

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Merchant Hotel
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2,370 Reviews from our TripAdvisor Community

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Showing 2,354: English reviews
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Stockport, United Kingdom
Reviewed 3 days ago NEW

The absolutely best thing about The Merchant Hotel is the staff. I have never experienced service like it - every single member of staff was so warm and welcoming and helpful, especially the staff on reception and the concierge/ doorman, who came to find us when our room was ready to check in. The hotel is plush, and the space...

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1Thank AnitaT947
Northern Ireland
Reviewed 3 days ago NEW

Our visit to the merchant was not planned, We happened to be walking past and having watched the show about the hotel we decided to go in for cocktails. The Merchant is a luxurious hotel and I wondered if we might feel a little too casually dressed given our spur of the moment decision to visit. However I needn't have...

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Thank bluebells26
Bangor, United Kingdom
Reviewed 4 days ago NEWvia mobile

Came here for afternoon tea for my mums 80th birthday. we weren't disappointed.everything was beautifully presented .food was excellent .even brought some home in a little box . staff very attentive .mum felt like a queen .they played happy birthday on the piano and gave her a little cake .she was delighted .we had champagne too.would truly recommend it.

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Thank Liz_jojo
Reviewed 4 days ago NEWvia mobile

3 nights stay with everything absolutely perfect. The room was large and luxurious. Soft beds, beautiful bedding. The food was delicious and the bar next to the great dinning room served the best drinks. Room service was quick , and presented with fresh flowers . Outstanding service...ever employee is ready to answer any question and provide any service. There is...

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Thank ChristineMarie201
Omagh, United Kingdom
Reviewed 4 days ago NEWvia mobile

Stayed two nights, Easter Monday & Tuesday. Brilliant hotel. Staff ever efficient, polite and helpful especially Becky on reception. Restaurant, breakfast, leisure centre/rooftop jacuzzi, bars and location within Belfast - all excellent. Great experience.

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Thank Peter T
Cambridge, United Kingdom
Reviewed 5 days ago NEW

Stayed here over the Easter weekend and would happily stay again. We stayed in one of the "Art Deco" rooms which was spacious, including a king size bed, seating area and a bathroom with huge shower and a bath. The room was so nice and comfortable that I was hard pressed to leave it. Visited the sauna, steam room and...

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Thank EmmsieH
Reviewed 5 days ago NEWvia mobile

No doubt that this is a lovely venue in a great location. However I somehow managed to experience far too many hiccups during my brief stay. I can only assume this was due to the long weekend and the hotel not being in it's normal rhythm. Things that went wrong included a drawn out check in, confusion over afternoon tea...

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Thank Owen M
Reviewed 5 days ago NEWvia mobile

This is by far the best hotel in Belfast. The rooms, the food and the spa were all amazing. Definitely worth a stay when visiting Belfast. May be slightly more expensive than the other hotels, but definitely worth every penny.

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Thank gstar3301raw
Dublin, Ireland
Reviewed 6 days ago NEWvia mobile

Simply put the Merchant is where every other hotel should aspire to be. The uniforms and the colour coordination throughout just oozes class. The moment you arrive to when you eventually check out nothing is too much trouble, there is a friendliness and genuine helpfulness that is very apparent and effortless in its delivery. This was our third stay it's...

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Thank Tiggmin
Discovery Bay
Reviewed 6 days ago NEW

We stayed here recently on a quick trip to Belfast. I travel extensively and this is one of the best hotels I stay at anywhere in the world. Staff are lovely and friendly, fun bar, beautiful rooms, lovely breakfast. Nothing to fault here. I would not dream of staying anywhere else in Belfast. We like the Art Deco rooms the...

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Thank Jacqueline F

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Merchant Hotel

Address: 16 Skipper Street, Belfast BT1 2DY, Northern Ireland
Region: United Kingdom > Northern Ireland > Belfast
Price Range: $294 - $584 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Merchant Hotel 5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Merchant Hotel Belfast
Hotel Style:
#2 Business Hotel in Belfast
#3 Romantic Hotel in Belfast
#3 Luxury Hotel in Belfast
#4 Family Hotel in Belfast
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Questions & Answers

Here's what travellers have asked, with answers from Merchant Hotel staff and other travellers.
8 questions
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Belfast, United Kingdom
over a year ago
2 months ago
Darlington, United Kingdom
6 months ago
over a year ago

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Questions? Get answers from Merchant Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The suites have are deluxe.”
tonyl777, 7 Apr 2017 | Read review
“The double glazing offers complete comfort in the room. We did not hear any street noise at all.”
IsobelD, 29 Mar 2017 | Read review
“a very luxurious rooms”
easterrosbuscato, 26 Mar 2017 | Read review
“The hotel is gorgeous, this review relates to the Fashion Teas only”
Wiggles-World, 25 Mar 2017 | Read review
“Choose an Art Deco room if you have a choice.”
lilmiss_la, 20 Mar 2017 | Read review
5 of 5