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BEST WESTERN PLUS White Horse Hotel

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#9 of 11 Hotels in Derry
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN PLUS White Horse Hotel
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453 Reviews from our TripAdvisor Community

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Showing 424: English reviews
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Reviewed 3 days ago NEWvia mobile

Just returned from 3 nights in the best western. Could not fault the hotel one bit. From the location which was a bit out from the city which we didn't mind as we drive to the hotel room which was of nice size and cosy. The staff were absolutely faultless. The lady on reception was great from check in to...

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Helpful?
Thank Bubbly247
Reviewed 4 days ago NEWvia mobile

My new husband and I had our wedding reception in this hotel recently. The staff could not have been any more accommodating. The premises are all very clean. Many of our family members stayed in the hotel too. The food was delicious, the rooms were basic but perfect, the bridal suite could be doing with a little updating but as...

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Helpful?
Thank Tryphiena H
Kimberly M, Sales & Marketing at BEST WESTERN PLUS White Horse Hotel, responded to this review

Hi Tryphiena, Thank you for comments regarding your recent stay at our property. It was a pleasure to look after you on your Big day and we are pleased you Kevin and all the guests had a fabulous time. We value your feedback. By telling us what you liked about your stay and how we can improve, you are helping...

lisbellaw n.ireland
Reviewed 2 weeks ago

We have just spent two nights in this hotel and were pleasantly surprised at how good it was. It is definitely much better than it looks from the outside, but its best asset is the food that they serve. We ate in the restaurant on both nights and enjoyed it thoroughly both times. Breakfast is also very good, its buffet...

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Helpful?
Thank Ashley A
Kimberly M, Sales & Marketing at BEST WESTERN PLUS White Horse Hotel, responded to this review

Dear Ashley A, Thank you for comments regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will...

Belfast, United Kingdom
Reviewed 2 weeks ago

We had a 2 night stay recently as we wanted to be reasonably near the NW Clinic at Ballykelly. (This location would also be handy for Derry.) Firstly I think the decor in the lounge bar and reception area could do with being refreshed but that did not bother us particularly. I have to say however that the staff in...

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Helpful?
Thank NI_Traveller2014
Kimberly M, Sales & Marketing at BEST WESTERN PLUS White Horse Hotel, responded to this review

Dear NI_Traveller2014, Thank you for comments regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Reviewed 2 weeks ago via mobile

Arrived at this hotel on Sunday afternoon. No sooner we where in the door we where greeted by a pleasant young girl called Chloe (her name was easy to remember as it was the same as my wife's). When we told her that we where down to celebrate our first year anniversary she congratulated us and give us a complimentary...

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Helpful?
Thank jamieaaz88
Kimberly M, Sales & Marketing at BEST WESTERN PLUS White Horse Hotel, responded to this review

Dear Jamieaaz88, Thank you for all your kind comments regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope...

Banbridge, United Kingdom
Reviewed 3 weeks ago

This hotel is definately a favourite of ours.Having stayed here numerous times in the past, it seemed the perfect choice for a weekend break to celebrate my birthday. The hotel is very clean and the staff are really friendly.On our arrival there was a complementary bottle of bubbly and chocolate treats in our room to help us celebrate- a very...

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Helpful?
Thank hester958
Kimberly M, Sales & Marketing at BEST WESTERN PLUS White Horse Hotel, responded to this review

Dear Hester958, Thank you for comments regarding your recent stay at our property. We are so pleased you had a fabulous birthday weekend. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and...

Manchester, United Kingdom
Reviewed 4 weeks ago via mobile

This was a lovely hotel with great staff. The reception was very welcoming and the restaurant staff were great. I had a fantastic meal in the restaurant and would definitely recommend it. I went to the bar later on and there was no customers in there and no one serving behind the bar. It was open but no staff. The...

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Helpful?
Thank John C
Kimberly M, Sales & Marketing at BEST WESTERN PLUS White Horse Hotel, responded to this review

Dear John C, Thank you for comments regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will...

Kenilworth, United Kingdom
Reviewed 4 weeks ago

Having used many Best Western hotels through work in England I was not expecting to be blown away with the quality of service and "feel" of the White Horse. All public areas were well maintained and the room we had was faultless. The staff could not have done more to make us welcome and no request was too much trouble....

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Helpful?
Thank L227
Kimberly M, Sales & Marketing at BEST WESTERN PLUS White Horse Hotel, responded to this review

Dear L227, Thank you for comments regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Belfast, United Kingdom
Reviewed 4 weeks ago via mobile

This hotel is really lovely and the friendly and helpful staff made it more relaxing. On my arrival I was given a selection of home made tray bakes for my birthday making it even more special. Great stay

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Helpful?
Thank Marie M
Kimberly M, Sales & Marketing at BEST WESTERN PLUS White Horse Hotel, responded to this review

Dear Marie M, Thank you for comments regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us...

Swadlincote, United Kingdom
Reviewed 4 weeks ago

Arrived home yesterday after a two night stay at the White Horse. It was my wife's annual, siblings get together. Loved the hotel. Easy to find, very clean and welcoming.The staff employed at the hotel from receptionist to cleaner could not have been more friendly and helpful, which made our stay even better. The rooms were well appointed and comfortable....

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Thank nico304916
Kimberly M, Sales & Marketing at BEST WESTERN PLUS White Horse Hotel, responded to this review

Dear Marie Nico304916, Thank you for comments regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us...

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Amenities

Highlights
  • Room Service
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Combining warmth and elegance with modern facilities, the White Horse Hotel is the ideal venue whether you travel for business or for pleasure. This 4 Star BEST WESTERN PLUS property is located on the main route from Derry-Londonderry to the famous Giants Causeway This ensures our guests are perfectly positioned to experience both the vibrancy of the historic Walled City and the stunning natural beauty of the North Coast. We are the most closely located hotel for the City of Derry Airport which is just 1km away.With just fifty-eight guest bedrooms we place an emphasis on personal service & a friendly attention to detail. Our hotel facilities include a Bar, Restaurant, Leisure center (with pool steam room,sauna and extensive gym) and beauty salon. ... more   less 

Additional Information about BEST WESTERN PLUS White Horse Hotel

Address: 68 Clooney Road, Derry BT47 3PA, Northern Ireland
Region: United Kingdom > Northern Ireland > County Londonderry > Derry
Price Range: $81 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN PLUS White Horse Hotel 4*
Number of rooms: 58
Reservation Options:
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Also Known As:
Best Western Derry
Derry Best Western
BEST WESTERN PLUS White Horse Hotel Derry, Northern Ireland
Hotel Style:
#4 Business Hotel in Derry
#6 Family Hotel in Derry
#8 Luxury Hotel in Derry
#8 Romantic Hotel in Derry
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS White Horse Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS White Horse Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quieter rooms on the North side”
L227, 29 Mar 2017 | Read review
“We stayed in room 219..very spacious for a couple , but there are even bigger rooms , at really fair prices..”
Martin_Logue1, 23 Jan 2017 | Read review
“208 was fine...assume the rest are the same”
V5603QWgaryd, 9 Jan 2017 | Read review
“Advise hotel if travelling with young children or in a wheelchair”
spen1709, 1 Jan 2017 | Read review
“we had room 223 ..family room close to steps down to spa and pool”
findlindatavares, 21 Nov 2016 | Read review
5 of 5