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Maldron Hotel Derry

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#7 of 11 Hotels in Derry
Certificate of Excellence
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1 room 2 adults 0 children
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1,001 Reviews from our TripAdvisor Community

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Showing 939: English reviews
A TripAdvisor Member
Level Contributor
3 reviews
1 helpful vote
Reviewed 6 days ago NEWvia mobile

Stayed here 5 times before as the hotel is great location & very clean stayed from 6th to 8th of Jan 17 we were put n room 422 which we thought could of been in a better room as hotel wasn't that busy we felt like we were in the attic of the hotel other than that hotel was clean...

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Thank A TripAdvisor Member
MaldronHotelDerry, Front Office Manager at Maldron Hotel Derry, responded to this review

Dear Guest, Thank you for choosing to stay at The Maldron Hotel Derry and thank you for taking the time to write such a great review as we welcome all feedback. I am delighted that you enjoyed your recent stay with us and delighted that we were able to return your jewellery that you left behind. We really look forward...

Belfast, United Kingdom
Reviewed 1 week ago

Stayed overnight at the weekend as part of a living social deal. Hotel is situated right in the centre of the city, beside the city walls and close to shopping, bars and restaurants. All staff were extremely pleasant, friendly and very helpful. Room was large and very comfortable. Food at both dinner and breakfast was very good.

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Helpful?
Thank RKJ8
MaldronHotelDerry, Front Office Manager at Maldron Hotel Derry, responded to this review

Dear RKJ8, Thank you for choosing to stay at The Maldron Hotel Derry and thank you for taking the time to write a great review as we welcome all feedback. I am delighted that you enjoyed your recent stay with us. I really look forward to welcoming you back to the hotel in the near future for another enjoyable stay....

Reviewed 1 week ago via mobile

Stay for two nights. Fabulous place loved it. Breakfast was delicious lots of variety. Had an evening meal as part of the deal the food was just delicious. Staff were very helpful and friendly. Reception staff so professional and helpful. Would definitely stay again and recommend this hotel

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Helpful?
Thank Geraldine R
MaldronHotelDerry, Front Office Manager at Maldron Hotel Derry, responded to this review

Dear Geraldine R, Thank you for choosing to stay at The Maldron Hotel Derry and thank you for taking the time to write such a great review as we welcome all feedback. I am delighted that you enjoyed your recent stay with us and enjoyed your Birthday Treat. We really look forward to welcoming you back to the hotel in...

Reviewed 1 week ago

This room worked well for 3 adults traveling together - it was huge, actually. Clean and quiet. We really only stayed overnight in Derry, but the location seemed ideal to see the town from. Can't speak highly enough of Kadie and Katherine, who were working at the front desk when we checked out. We had a little parking problem and...

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Thank jigeha
Leuven, Belgium
Reviewed 1 week ago

Two amazing attributes, 1. Location, heart of city 2. Dinner in restaurant price quality amazing Also huge rooms BUt , and big but 1 of the two rooms we had heating did not work (it was 'fixed' 3 times in 2 days and still did not work), TV did not work but was fixed. Shower would not adjust temperature, suited...

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Thank Robert R
Reviewed 2 weeks ago via mobile

Stayed here for one night, a last minute decision, got a terrific deal on line, B & B with an evening meal & bottle of red wine. Hotel is very very central, arrived early & got parking space but they are fairly limited. Staff were v friendly & efficient. We did a tour of Derry followed by a walk on...

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1Thank Ledaod
Sydney, Australia
Reviewed 2 weeks ago via mobile

The staff there are so friendly and helpful. It's a very good vibe with great atmosphere. If you ever visit this lovely town, you will be looked after here and won't regret the visit. You can get a great walking tour around Derry from just outside the hotel. Well worth it. Thanks guys!

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1Thank Patty J
MaldronHotelDerry, Front Office Manager at Maldron Hotel Derry, responded to this review

Dear Patty J, Thank you for choosing to stay at The Maldron Hotel Derry and thank you for taking the time to write this great review of the hotel as we welcome all feedback. I am delighted that you enjoyed your recent stay with us. I really look forward to welcoming you back to the hotel in the near future...

Phoenix, Arizona
Reviewed 2 weeks ago

The staff at this hotel was probably the most friendly we've ever encountered. They were enthusiastic about making recommendations and reservations, and giving directions (sometimes multiple times) for attractions and restaurants. The hotel lobby is beautiful, especially all decked out for Christmas. The room was modern and overlooked the city. The only drawback to the room was the heat; even...

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Helpful?
Thank globetrekkerphx
MaldronHotelDerry, Front Office Manager at Maldron Hotel Derry, responded to this review

Dear globetrekkerphx, Thank you for taking the time to write a great review of your recent stay with us. We appreciate all feedback we receive and we are delighted that you enjoyed your stay with us and thank you for your kind words in regards to our staff I will certainly pass this on. We do have limited parking and...

Gladstone, Australia
Reviewed 2 weeks ago via mobile

We stayed here 8 years ago and it was fantastic - hence, our decision to stay here in December 2016. What a mistake this was!!!!! Overall, the experience has been underwhelming, to say the least - no parking, despite the 'promise' on the website; tired, damaged, dated decor; shabby room; noise from other guests at all hours of the night;...

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Thank Susan B
MaldronHotelDerry, Manager at Maldron Hotel Derry, responded to this review

Response Published MaldronHotelDerry, Manager at Maldron Hotel Derry, responded to this review, 29 Dec 2016 Hello Susan, Thank you for taking the time to review Maldron Derry on Tripadvisor. I hope you don't mind but I have posted an extract from the hotel website (below) detailing some of the facilities available at the hotel which we attempted to make as...

Reviewed 4 weeks ago

whilst staying as a guest at the Maldron Hotel, I was put into and impossible and unexpected situation. I felt unsafe and at the time was very upset. Thanks to Gary, the night manager, came to my aide and made me feel safe and secure again. For his kindness and understanding, he went above and beyond the call of duty,...

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Helpful?
Thank Stephanie H
MaldronHotelDerry, Front Office Manager at Maldron Hotel Derry, responded to this review

Dear Jackie, Thank you for taking the time to write such a great review of our hotel! We appreciate all of your kind words and I will certainly pass on your kind comments to Gary, I am delighted that he looked after you so well and went above and beyond the call of duty to look after you. We look...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms
Official Description (provided by the hotel)
Modern building and interior, The only hotel within Derry's historic walls - City centre, ideally located and the closest Hotel to both of the Citys Shopping Centres. Has on-site Restaurant, Function room, meeting spaces and Music Themed Bar ... more   less 

Additional Information about Maldron Hotel Derry

Address: Butcher Street | The Diamond, Derry BT48 6HL, Northern Ireland (Formerly Tower Hotel Derry)
Region: United Kingdom > Northern Ireland > County Londonderry > Derry
Price Range: $85 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Maldron Hotel Derry 4*
Number of rooms: 93
Reservation Options:
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Also Known As:
Hotel Derry
Maldron Hotel Derry Northern Ireland
Hotel Style:
#5 Business Hotel in Derry
#5 Romantic Hotel in Derry
#5 Family Hotel in Derry
#6 Luxury Hotel in Derry
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Questions & Answers

Here's what travellers have asked, with answers from Maldron Hotel Derry staff and other travellers.
8 questions
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4 months ago
n.ireland
over a year ago
Dublin, Ireland
3 months ago
Belfast, United Kingdom
over a year ago

See all questions (8)

Questions? Get answers from Maldron Hotel Derry staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As high as possible and as far away from family rooms Park outside city wall (turn right outside the hotel lobby) its free and safe.”
  • Missing tile inside bathroom, part of overall bad upkeep
 of 5 bubbles RobertR945, 3 Jan 2017 | Read review
“Front of Hotel is on main Street ,a bit of traffic only no rowdy drunks etc so request a room at the back”
 of 5 bubbles hannahmH4855LU, 3 Dec 2016 | Read review
“Higher rooms at wall side have good views and back rooms have less road noise.”
 of 5 bubbles LeoM751, 1 Dec 2016 | Read review
“Ask for a quiet room- being in a city there will be some road noise.”
 of 5 bubbles TaraNewtownards, 29 Nov 2016 | Read review
“I like my rooms to be on the higher floors ,always less noise.”
  • Double and a single beds in most rooms.
 of 5 bubbles Philomena153, 6 Nov 2016 | Read review
5 of 5
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