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Mercure Aberdeen Caledonian Hotel

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#17 of 62 Hotels in Aberdeen
Certificate of Excellence
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Mercure Aberdeen Caledonian Hotel
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816 Reviews from our TripAdvisor Community

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Showing 771: English reviews
Scotland uk
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed yesterday NEW via mobile

Very good hotel but very loud outside our room later on at night. Bed was big and comfortable matress but was 2 singles pushed together. Nice clean rooms and brilliant shower. Very nice staff. Lovely bar area. We would return 👍

Helpful?
Thank Lauran B
Buckie Scotland
Level Contributor
123 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
Reviewed 4 days ago NEW

Another fine stay. Very friendly efficient receptionist quickly checked us in. Great room 322, large bright well equipped and toasty warm. Windows easily opened for fresh air. Located yards from Union Street. Encouraged to upgrade for breakfast, and at only £10, well worth it. Great variety and quality of food..

Helpful?
Thank bigbobski
Sydney Australia
Level Contributor
44 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 1 week ago

There was nothing about this hotel that I can complain about. It is too close to the train station, where the taxi's drivers will whinge at the short fare. Though if you have lots of luggage, and tired from your journey, you will need a car to get up the hill. That's the only down side. The features of this... More 

Helpful?
Thank Aeroguard
sebastienbrunet2016, Manager at Mercure Aberdeen Caledonian Hotel, responded to this review

Dear Aeroguard, Thank you for taking the time to tell us about your experience following your recent stay with us at Mercure Aberdeen Caledonian Hotel. I was delighted to read that you enjoyed your recent stay with us and in particular our central location within the city as well as the friendliness of the team I hope to be able... More 

Aberdeen, United Kingdom
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 1 week ago

Today is my birthday and my husband booked afternoon tea at the Mercure Aberdeen Caledonian Hotel. I was really looking forward to it as to our knowledge it always had a excellent reputation. Sadly it did not live up to it today. The receptionist was very welcoming but did answer the telephone while dealing with us, that meant we had... More 

Helpful?
Thank Lilian68
sebastienbrunet2016, Manager at Mercure Aberdeen Caledonian Hotel, responded to this review

Dear Lilian68, Thank you for taking the time to tell us about your experience following your recent stay with us at Mercure Aberdeen Caledonian Hotel. I was extremely disappointed to read that your experience did not meet your expectations on this occasion. I have relayed your feedback to the team for immediate action and hope to have the opportunity to... More 

hereford
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 1 week ago

Hotel is great location in the middle of town clean you have to pay extra for parking £10per day communication is very poor fire alarm went 3 ties on 1st night and no communication with staff what so ever when spoke about they really didn't want to know I have email the company

Review collected in partnership with Accorhotels.com

Helpful?
Thank gurney43
sebastienbrunet2016, General Manager at Mercure Aberdeen Caledonian Hotel, responded to this review

Dear gurney43, Thank you for taking the time to tell us about your experience following your recent stay with us at Mercure Aberdeen Caledonian Hotel. I was extremely sorry to read that you were left disappointed by your recent stay with us. Our car park is chargeable and all websites which sales our rooms are reflecting this information. In regards... More 

Glagsow
Level Contributor
5 reviews
5 hotel reviews
Reviewed 3 weeks ago via mobile

I had a great room in this centrally located hotel. The bed was huge and very comfortable. The shower was excellent: a fixed head in the ceiling and a second attachment for flexibility. Breakfast was very good but the tea - served from a flask - was undrinkable. I am amazed that the simplest task - making tea - seems... More 

Helpful?
Thank ATMGlagsow
sebastienbrunet2016, Manager at Mercure Aberdeen Caledonian Hotel, responded to this review

Dear ATMGlasgow, Thank you for taking the time to tell us about your experience following your recent stay with us at Mercure Aberdeen Caledonian Hotel. I was delighted to read that you enjoyed your recent stay with us and in particular our central location within the city as well as the comfort of our bedrooms. Thank you for your feedback... More 

Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 weeks ago via mobile

Nice hotel in the city centre. Very close to a lot of restaurants and bars. Room was clean with nice decor. Would recommend upgrading to the deluxe room. Really enjoyed my time at the hotel. Would not hesitate to book again.

Helpful?
Thank Rcrobb
sebastienbrunet2016, Manager at Mercure Aberdeen Caledonian Hotel, responded to this review

Dear Rcrobb, Thank you for taking the time to tell us about your experience following your recent stay with us at Mercure Aberdeen Caledonian Hotel. I was delighted to read that you enjoyed your recent stay with us and in particular our central location within the city as well as the comfort of our Deluxe bedrooms. I hope to be... More 

San Francisco, California
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

I had a room at the side which was quiet. The room was clean and basically furnished but sufficient. Very friendly staff throughout the hotel. top tip - have a freshly made omelette for breakfast - its included in the price.

Helpful?
Thank joanna t
sebastienbrunet2016, Manager at Mercure Aberdeen Caledonian Hotel, responded to this review

Dear joanna t, Thank you for taking the time to tell us about your experience following your recent stay with us at Mercure Aberdeen Caledonian Hotel. I was delighted to read that you enjoyed your recent stay with us and hope to be able to welcome you back on property during your next visit to the city. Yours sincerely Sebastien... More 

Newcastle upon Tyne, United Kingdom
Level Contributor
197 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 4 weeks ago

Booked this hotel through superbreak and cost was £79 per night and stayed 2 nights. Had a deluxe room which came with a dressing gown, slippers and a mini hamper. Hotel located in the middle of the town centre and only a short walk from the train station. Although the building is old the decor is modern. Had a meal... More 

Helpful?
Thank Elke M
sebastienbrunet2016, Manager at Mercure Aberdeen Caledonian Hotel, responded to this review

Dear Elke M, Thank you for taking the time to tell us about your experience following your recent stay with us at Mercure Aberdeen Caledonian Hotel. I was delighted to read that you thoroughly enjoyed your recent stay with us and in particular our central location within the city, breakfast offering as well as the friendliness of my team. It... More 

Scotland
Level Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 4 weeks ago via mobile

Stayed just one night and booked it because of the on site parking and central location. On opening my room door I found it to be quite dark, with a window overlooking a small central gap in the building which didn't let much light in. Also, it was a standard double bed although the room itself was quite large. It... More 

Helpful?
Thank Calum M
sebastienbrunet2016, Manager at Mercure Aberdeen Caledonian Hotel, responded to this review

Dear Calum M, Thank you for taking the time to tell us about your experience following your recent stay with us at Mercure Aberdeen Caledonian Hotel. I was delighted to read that you enjoyed your recent stay with us and in particular our central location within the city. I am sorry that your first room was not to your liking.... More 

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Mercure Aberdeen Caledonian Hotel, is perfectly placed for exploring handsome, vibrant Aberdeen, known to the world as the Granite City. Located in the centre of Aberdeen, overlooking Union Terrace Gardens and five-minute walk from the railway station, The Caledonian Hotel is a grand example of the city's distinctive Victorian architecture. It's close to many local attractions, and an excellent base for touring the Highlands. ... more   less 

Additional Information about Mercure Aberdeen Caledonian Hotel

Address: 10-14 Union Terrace, Aberdeen AB10 1WE, Scotland
Region: United Kingdom > Scotland > Aberdeenshire > Aberdeen
Price Range: $74 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Aberdeen Caledonian Hotel 4*
Number of rooms: 83
Reservation Options:
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Also Known As:
The Caledonian, Aberdeen Hotel Aberdeen
The Hotel Aberdeen
Caledonian Thistle
Mercure Aberdeen Caledonian Hotel Scotland
Hotel Style:
#12 Luxury Hotel in Aberdeen
#14 Romantic Hotel in Aberdeen
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Aberdeen Caledonian Hotel staff and other travellers.
7 questions
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Questions? Get answers from Mercure Aberdeen Caledonian Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be aware of the cabbie issue if coming from the train station.”
 of 5 bubbles Aeroguard, 27 Nov 2016 | Read review
“facing the back, you can hear street noise and music from bars at the front.”
 of 5 bubbles ElkeM73, 1 Nov 2016 | Read review
“Front of hotel has views over gardens”
 of 5 bubbles peteraQ9076JX, 15 Oct 2016 | Read review
“Ask for it”
 of 5 bubbles Caravanning, 9 Oct 2016 | Read review
“Single rooms are very small so always ask for a double”
 of 5 bubbles F8810QLmarios, 27 Sep 2016 | Read review
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