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Mercure Aberdeen Caledonian Hotel

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#18 of 63 Hotels in Aberdeen
Certificate of Excellence
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Mercure Aberdeen Caledonian Hotel
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858 Reviews from our TripAdvisor Community

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Showing 810: English reviews
Reviewed 24 April 2016 via mobile

The hotel is in a good location. The rooms are basic but clean. The staff do their job. The price is very reasonable. The place is good value for money and is everything a hotel should be, but just that. There is nothing there that gives it soul or makes it an exceptional place. I would return for casual visits...

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Helpful?
Thank Kyle M
bourqueMrs, General Manager at Mercure Aberdeen Caledonian Hotel, responded to this review

Dear Kyle M Thank you for taking the time to share your feedback following your recent stay at The Mercure Caledonian Aberdeen. I am glad you enjoyed your stay. Our standard rooms are due for refurbishment in July and I am sure most our guests would agree our deluxe rooms and suites offer a little luxury at great value however...

Reviewed 23 April 2016 via mobile

We stayed for a night and met up with family for a celebratory dinner. We were upgraded to a suite which was fantastic. Very clean , spacious and bed was comfortable. We found all staff to be polite and helpful. This was especially the case with the duty manager in the evening . She was extremely helpful with our one...

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Helpful?
Thank cazzer6
bourqueMrs, General Manager at Mercure Aberdeen Caledonian Hotel, responded to this review

Dear cazzer6 Thank you for taking the time to share your feedback following your recent stay at The Mercure Caledonian Aberdeen. I am delighted you enjoyed your stay and glad I had the pleasure of meeting you during your special occasion. I am sure we will be seeing you again soon. Best Regards Jane Bourque General Manager

Reviewed 23 April 2016 via mobile

Stayed for a week for a business trip. Decor was nice, the hotel seemed well furnished. Make sure you don't get a front facing room as there is absolutely no sound proofing and you will be able to hear every random conversation/ noise outside your room at night. Be sure to give at least 30-45 minutes for breakfast as the...

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Helpful?
Thank Imran P
bourqueMrs, General Manager at Mercure Aberdeen Caledonian Hotel, responded to this review

Dear Imran P Thank you for taking the time to share your feedback following your recent stay at The Mercure Caledonian Aberdeen. I am glad you enjoyed your stay and I am sure you will agree with the improvements we have made on breakfast including a traditional Scottish Buffett breakfast buffet while still keeping our popular items from the kitchen...

Edinburgh, United Kingdom
Reviewed 23 April 2016

I'd stay here again at the drop of a hat. I've never stayed in such a nice single room. The staff provided a top quality service from the moment I checked-in to the moment I returned to collect my bag after checking-out. Lovely Eggs Benedict for breakfast.

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Helpful?
Thank Pandarose4477
bourqueMrs, General Manager at Mercure Aberdeen Caledonian Hotel, responded to this review

Dear Pandarose4477 Thank you for taking the time to share your feedback following your recent stay at The Mercure Caledonian Aberdeen. I am delighted you enjoyed your stay and look forward to welcoming you back again soon. Best Regards Jane Bourque General Manager

Bryne, Norway
Reviewed 22 April 2016

Arrived tuesday, left sunday. Good location by Union street. WiFI good and stable. Reliable baggage store at departure. Stayed in single room. small room with carpets. OK bed. nice bathroom. But the floors are that crooked that I had the same feeling when sleeping in tent downhill. Didn't sleep well at all. Should be possible to level the beds, when...

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Helpful?
Thank estokkah
bourqueMrs, General Manager at Mercure Aberdeen Caledonian Hotel, responded to this review

Dear Estokkah Thank you for taking the time to share your feedback following your recent stay at The Mercure Caledonian Aberdeen. It is regretful you did not have a pleasant breakfast experience. I would always encourage guests to let us know of any dissatisfaction as soon as possible so we can resolve the matter there and then. I am happy...

Leeds, United Kingdom
Reviewed 20 April 2016

Location In the middle of city and near to the train station Lots of restaurants nearby. Room large and good amenities. clean and comfortable only issue is sound proofing is disappointing. Woke up 3 nights of 3 that I stayed there when neighbour came back and switch on tv and chatter on the corridor.

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Helpful?
Thank William W
bourqueMrs, General Manager at Mercure Aberdeen Caledonian Hotel, responded to this review

Dear William W Thank you for taking the time to share your feedback following your recent stay at The Mercure Caledonian Aberdeen. I am glad you enjoyed your stay and look forward to welcoming you back again soon. Best Regards Jane Bourque General Manager

Falkirk, United Kingdom
Reviewed 18 April 2016

Firstly I will start by saying I was in Aberdeen as a regular business trip and was pleased to have a change of scenery with my booking this hotel, very nice place to walk into. Then the little annoyances started, I had confirmation through a colleague of the booking and the reception notified me there had been an error and...

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Helpful?
Thank Anthony M
bourqueMrs, General Manager at Mercure Aberdeen Caledonian Hotel, responded to this review

Dear Anthony M Thank you for spending the time to share your feedback following your recent stay with us at The Mercure Caledonian Aberdeen. It is a shame you experienced a few issues on your recent stay and glad our team resolved this in a timely manner. Due to our location and that our hotel is listed, dating back to...

Huntly, United Kingdom
Reviewed 17 April 2016

Ist room allocated had annoying lightbin ceiling that had a constant rattling noise - whether switched on or off! Room phone did not work either. Staff very helpful and moved us to another room. It was roasting since the thermostat on radiator did not work and radiator was really hot. Did not mention this to staff since we had been...

Review collected in partnership with Mercure Hotels
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Helpful?
Thank Fiona A
bourqueMrs, General Manager at Mercure Aberdeen Caledonian Hotel, responded to this review

Dear Fiona A Thank you for spending the time to share your feedback following your recent stay with us at The Mercure Caledonian Aberdeen. I am glad you enjoyed your stay and I have discussed your feedback with our housekeeping teams who have already taken action. I look forward to welcoming you back again soon. Best Regards Jane Bourque General...

Valencian Country, Spain
Reviewed 17 April 2016 via mobile

Hotel smelt gorgeous. Room was comfortable and clean. Receptionist was very helpful and friendly. Hotel is within walking distance of everything. Very central just if union street. Train station a 5 minute walk. I never ate at the hotel as your spoils for choice in Aberdeen city centre.

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Helpful?
Thank Angela B
bourqueMrs, General Manager at Mercure Aberdeen Caledonian Hotel, responded to this review

Dear Angela B Thank you for spending the time to share your feedback following your recent stay with us at The Mercure Caledonian Aberdeen. Its great to hear you had a great stay and thank you for your complimentary words for our team, who will be delighted with the feedback. I look forward to welcoming you back again soon. Best...

Newcastle upon Tyne, United Kingdom
Reviewed 14 April 2016

We were attending the Brewdog AGM at Aberdeen Arena and needed overnight accommodation so choose the Mecure Caledonian hotel and what a good choice it was. A lovely room overlooking the square comfortable bed good bathroom and a full Scottish breakfast for only £10. What's not to like we will certainly be booking this hotel for next years AGM.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Rudyjul
bourqueMrs, General Manager at Mercure Aberdeen Caledonian Hotel, responded to this review

Dear Rudyjul Thank you for spending the time to share your feedback following your recent stay with us at The Mercure Caledonian Aberdeen. I am delighted to hear you had a great stay on your recent AGM. I look forward to welcoming you back again soon. Hopefully before your AGM next year! Best Regards Jane Bourque General Manager

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Mercure Aberdeen Caledonian Hotel, is perfectly placed for exploring handsome, vibrant Aberdeen, known to the world as the Granite City. Located in the centre of Aberdeen, overlooking Union Terrace Gardens and five-minute walk from the railway station, The Caledonian Hotel is a grand example of the city's distinctive Victorian architecture. It's close to many local attractions, and an excellent base for touring the Highlands. ... more   less 

Additional Information about Mercure Aberdeen Caledonian Hotel

Address: 10-14 Union Terrace, Aberdeen AB10 1WE, Scotland
Region: United Kingdom > Scotland > Aberdeenshire > Aberdeen
Price Range: $80 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Aberdeen Caledonian Hotel 4*
Number of rooms: 83
Reservation Options:
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Also Known As:
The Caledonian, Aberdeen Hotel Aberdeen
The Hotel Aberdeen
Caledonian Thistle
Mercure Aberdeen Caledonian Hotel Scotland
Hotel Style:
#13 Luxury Hotel in Aberdeen
#14 Romantic Hotel in Aberdeen
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Aberdeen Caledonian Hotel staff and other travellers.
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Glasgow, United Kingdom
7 months ago
Chicago, Illinois, USA
over a year ago

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Questions? Get answers from Mercure Aberdeen Caledonian Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room at the front on level 4 the views of the town are great”
 of 5 bubbles N4568DXjohnb, 6 Feb 2017 | Read review
“Stay elsewhere.”
 of 5 bubbles kirsteenl2013, 30 Jan 2017 | Read review
“Rooms to the front of the hotel are bigger and have a good view.”
 of 5 bubbles mull71, 3 Jan 2017 | Read review
“We had a room on the first floor (103) which was handy as there is only one, rather busy, lift.”
 of 5 bubbles 839hamishm, 12 Dec 2016 | Read review
“We were on the front street, levek 3 and it was quiet”
 of 5 bubbles mairii_12, 10 Dec 2016 | Read review
5 of 5