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DoubleTree by Hilton Aberdeen Treetops

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21 Reviews from our TripAdvisor Community

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Showing 20: English reviews
Aberdeen, United Kingdom
Reviewed 4 weeks ago

Stayed her for a night with friends we were attending a Christmas night out. It was a really enjoyable evening. Rooms were really nice we also had an adjoining room which is good to have if your staying with friends. The only problem we had was the pool was closed 😟We were looking forward to having a dip before our...

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Thank Amyaberdeen
Inverness, United Kingdom
Reviewed 12 December 2016

Stayed here on work business with two colleagues. Both had similar poor experiences but Il speak of only my own. Arrived at the pool to be told it was closed, no sign at reception or mention of it from receptionist. TV didnt work to start with as it had "No Signal" (tried again after dinner and it was working) Went...

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Thank steelman232016
Reviewed 7 December 2016 via mobile

Stayed here for business, pool was out of order. Wouldn't have booked if I had known. The food is all a bit greasy and everything comes with chips. It's a bit grim and needs a refurbishment. I think I'll stay elsewhere next time I am in Aberdeen

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Thank qGonga
Mike M, Manager at DoubleTree by Hilton Aberdeen Treetops, responded to this review

Dear qGonga I am disappointed to read that your stay with us did not meet your expectations. We have advertised the closure of the pool in all online booking websites, in the foyer of the hotel and reception is ensuring all guests are told when checking in. Please accept our sincere apologies if me have inadvertently overlooked any area. Your...

Windsor, United Kingdom
Reviewed 1 December 2016

Room was fine but a little small and too hot; dinner OK but a bit limited and expensive, breakfast excellent. Friendly staff at checkin and checkout. Plenty of parking. Very reasonable deal for my one night stay.

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Thank John F
Mike M, Manager at DoubleTree by Hilton Aberdeen Treetops, responded to this review

Dear John F Thank you for taking the time to give us your feedback. I have brought your comments to the attention of our Maintenance Team to look into with regards the heating. Once again many thanks for feedback which has been taken on board. Kind regards Hotel Manager

sussex, England
Reviewed 29 November 2016

My wife and I decided to fly to Scotland for a 34th wedding anniversary, the first visit since our honeymoon. we booked a room here through secret Escapes including an evening meal and breakfast. We notified the hotel that we should arrive before the resturant closed, and we did. Despite this each one of my wife.s choices on the menu...

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Thank Sloman474
Mike M, Manager at DoubleTree by Hilton Aberdeen Treetops, responded to this review

Dear Sloman474 I am disappointed to hear about your experience during your recent stay with us. The description you have given is not reflective of the usual high standard to which we operate but we seem to have fallen short of your expectations on this occasion. Please be assured that we have taken this very seriously and we are looking...

Barnsley, United Kingdom
Reviewed 29 November 2016

My first visit to Aberdeen & my first time booking at double tree. Booked online via a hotel comparison site, little premium pricing over the competition in the area. £85 for the night includes breakfast. Chosen this particular hotel because of the pool and plentiful parking. On arrival at check in I was told the pool was closed for refurbishment....

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Thank SparkyM-25
Mike M, Manager at DoubleTree by Hilton Aberdeen Treetops, responded to this review

Dear SparkyM-25 Thank you for feedback on your recent stay with us. I am disappointed to hear about your experience in the bar. The description you have given is not reflective of the usual high standard to which we operate but we seem to have fallen short of your expectations on this occasion. Please be assured that we have taken...

Reviewed 27 November 2016

Notice the change since last visit as they rebrand as a Doubletree. Lower room rates reflects declining standards. Restaurant and bar fine as ever however front desk often unattended. Room maintenance falling fast peeling paint, broken ceiling lights, rust stains and taped up broken electrical connections just some of the items in my room. With the lower rate it's OK...

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Thank John O
Mike M, Manager at DoubleTree by Hilton Aberdeen Treetops, responded to this review

Dear John O At the Doubletree by Hilton Aberdeen Treetops we take all feedback very seriously and constructively and use this feedback to improve our standards and services. I can assure you we are looking at each aspect that you have rated us on to ensure we achieve an improved performance. We are almost complete with our upgrade, and this...

Alford, United Kingdom
Reviewed 27 November 2016

Spent a night here recently, rooms newly refurbished but on the small side. No complaints for the price and would use again. Check in staff were helpful. The breakfast area was very busy as there was a wedding on the night before. Breakfast was fine though with helpful staff.

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Thank jimlindaewen
Mike M, Manager at DoubleTree by Hilton Aberdeen Treetops, responded to this review

Dear jimlindaewen We appreciate you taking the time to relate the feedback from your visit and for giving us your evaluation of the hotel and your experience with us. I am delighted that you had a pleasant stay at the Treetops and I have shared your feedback with the team at the hotel, and look forward to welcoming you back...

Lincolnshire, United Kingdom
Reviewed 26 November 2016

Very comfortable stay having been only once here for a wedding and short stay around 12 years ago. All staff very helpful. Excellent craft (christmas ) fayre on too, a nice free bonus.I would recommend this hotel.

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Thank Gordon B
Mike M, Manager at DoubleTree by Hilton Aberdeen Treetops, responded to this review

Dear Gordon B We I am delighted that you had a pleasant stay at the Treetops and I have shared your feedback with the team at the hotel, and look forward to welcoming you back to the Hilton Treetops in the future. Kind regards Jozef Sivak Deputy General Manager

Bicester, United Kingdom
Reviewed 26 November 2016

The hotel is being refurbished and is needs it. I had the misfortune to be allocated a ground floor room (4) which had a very generator outside (see photo) so, as a light sleeper, not much sleep for me! The bar has plenty of TVs for sports, which I like, but had the feel of a town centre pub, which...

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Thank amberwillow
Mike M, Manager at DoubleTree by Hilton Aberdeen Treetops, responded to this review

Dear amberwillow Thank you for taking the time to give us your feedback I can assure you we are looking at each aspect that you have rated us on to ensure we achieve an improved performance. Kind regards Jozef Sivak Deputy General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning

Additional Information about DoubleTree by Hilton Aberdeen Treetops

Address: 161 Springfield Road, Aberdeen AB15 7AQ, Scotland
Region: United Kingdom > Scotland > Aberdeenshire > Aberdeen
Price Range: $78 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Aberdeen Treetops 4*
Number of rooms: 110
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Hilton EMEA and Travelocity so you can book your DoubleTree by Hilton Aberdeen Treetops reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Treetops Hotel Aberdeen
Hilton Hotel Aberdeen
Hilton International Aberdeen
Aberdeen Hilton
Hilton Aberdeen
DoubleTree By Hilton Aberdeen Treetops Scotland
Hotel Style:
#7 Spa Hotel in Aberdeen
#24 Luxury Hotel in Aberdeen
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Aberdeen Treetops staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Aberdeen Treetops staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would advise not to go until refurb complete and standards befitting a 4 star hotel are met”
 of 5 bubbles mmathies0n, 4 Jan 2017 | Read review
“Look out for deals on the internet.”
 of 5 bubbles E848VYjohnf, 1 Dec 2016 | Read review
“Ask for a room with plenty of heating in winter, and away from the laundry.”
 of 5 bubbles SparkyM-25, 29 Nov 2016 | Read review
“First floor overlooking the pool if there is a wedding on”
 of 5 bubbles jimlindaewen, 27 Nov 2016 | Read review
“Avoid rooms 4,5,6 etc if you are not a deep sleeper”
  • Spot the source of the noise
 of 5 bubbles amberwillow, 26 Nov 2016 | Read review
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