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Cairndale Hotel & Leisure Club

0.2 km from Dumfries centre
  • Free Wifi
  • Restaurant
  • Pool
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1 room, 2 adults, 0 children
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English St., Dumfries DG1 2DF, Scotland
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716 Reviews from our TripAdvisor Community

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Showing 710: English reviews
Cottingham, United Kingdom
Reviewed 1 week ago

Arrived at 11.10pm and just saw the outside which in the fog looks dark and gloomy. However went inside and very nice, even though my executive room was a hike away it was easy to find and the conversion of an old building has certainly been done well. Very clean, rooms were warmaking nd well equipped and the executive room...

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Helpful?
Thank Allan R
Ayrshire, United Kingdom
Reviewed 1 week ago

I stayed here on a Dinner, Bed and Breakfast special offer. They have a gorgeous mural going up the stairs. The meals in Dinning room were excellent (delicious in fact - compliments to the chef) and all the staff were lovely and attentive (one girl in particular). Only fault was that they could have asked if I needed another drink,...

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Helpful?
Thank Meziepie
MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review

Thank you for providing us with some constructive feedback following your recent visit to the hotel.

Banbridge, United Kingdom
Reviewed 2 weeks ago

My friend and I booked this hotel on the recommendation of the organisers of the Rallye Monte Carlo Historique UK Start that we were taking part in. After a long day of driving we were welcomed by very helpful staff and checked in very quickly. Room was clean, tidy and well appointed (but a little tired and in a need...

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Helpful?
Thank ICam81
MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review

I was pleased to hear how much you enjoyed your recent visit to the hotel with Rallye Monte Carlo Historique. It was fantastic to see so many historic cars parked in our car park and hopefully we'll be able to welcome everyone back to the Cairndale in the very near future.

Reviewed 3 weeks ago via mobile

Fairly central - pleasant staff - room 1 very quite and easy access . Small bar which I never used - puts you off - leisure centre down stairs - good value will book again Car parking on site Not far from the station

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Helpful?
Thank Clinky123
MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review

Thank you for taking the time to post a review following your recent stay. Your feedback is very much appreciated.

Glasgow, United Kingdom
Reviewed 3 weeks ago

. Thoroughly enjoyed an overnight stay at the Cairndale on a bed and breakfast basis. Our room was large, clean and very comfortable. Breakfast was excellent. We made full use of the leisure facilities which were excellent. What makes this hotel special though are the staff. They are the friendliest, most helpful and genuinely nice people who are this hotel's...

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Helpful?
Thank Eileenpurdie
MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review

Hi Eileen. Thank you for your excellent feedback following your recent stay at the Cairndale. Your comment about our staff being so friendly and helpful is particularly appreciated and we look forward to welcoming you back to the hotel in the very near future.

Glasgow, United Kingdom
Reviewed 3 weeks ago

The hotel is a lovely big traditional stone one with a slightly dated interior, but very clean and the staff were pleasant. The room was small, but again, clean and comfortable. The leisure facilities were good, although a bit too much chemical in the jacuzzi and pool, we had a lovely time using them. The reason I did not give...

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Helpful?
2Thank carolinerM3520PY
MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review

Hi Caroline Thank you for providing us with some very constructive feedback following your recent visit to the hotel. I was sorry to hear of the problem with the heating in your room. All of the bedrooms in the hotel have individual thermostatic heating controls. The radiator valves can occasionally stick and I can only apologise for any inconvenience caused....

Richmond, United Kingdom
Reviewed 3 weeks ago

i night stay this week. Far too hot in room 86. And with the window open the room is on the main road so it was either being kept awake in a sauna or on a motorway. Reception in the morning didn't ask if everything was OK but I told her anyway and she said she will 'speak to housekeeping'...

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2Thank AST183
MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review

I was sorry to hear about the problem with the heating in your room. We recently had some very cold weather and I think we've over compensated or failed to turn the heating down when it turned milder. All of our rooms do have thermostatic radiators and it should be possible to turn the heating in your room off. As...

Crewe, United Kingdom
Reviewed 4 weeks ago via mobile

9 of us stayed for 2 nights for burns celebration. Staff friendly kept the children entertained. Food average, some of it was perfect other items a little disappointing. Facilities were great to use and clean. Would go back.

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Helpful?
Thank Mel W
MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review

Hi Mel Thank you for your feedback following your recent Burns Night visit. I was a little bit confused about your comment about the food being perfect, average and a little disappointing. The feedback from our Burns Supper (and particularly the food) was excellent but I know that dishes like Haggis with Goat's Cheese isn't to everyone's taste. Overall we...

Reviewed 4 weeks ago

Good hotel,decor is a bit dated but clean and great service from staff,breakfast was fantastic...dinner was also good and not too pricey......planning to visit again in the future. The hotel is just around the corner from the town centre.

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Thank Andybhoy1972
MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review

Hi Andy. Thank you for taking the time to post such an excellent review following your recent visit to the hotel. We very much look forward to seeing you again soon.

Darwin, Australia
Reviewed 5 weeks ago

The receptionist was friendly when we were checking in but she asked us to move our car from the front so that the corporate team that were also staying could park there. We stayed in a room which was TINY (I think number 28) - enough space for a double bed and to walk around the outside but that's it,...

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Helpful?
1Thank gembobillybob
MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review

Thank you for your feedback. I was delighted to find that our receptionist was friendly at check in and that you found our staff to be nice and helpful. There are a number of things highlighted in your review and these will be fully discussed by the relevant people so that we can make future improvements.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge

Additional Information about Cairndale Hotel & Leisure Club

Address: English St., Dumfries DG1 2DF, Scotland
Region: United Kingdom > Scotland > Dumfries and Galloway > Dumfries
Price Range: $119 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cairndale Hotel & Leisure Club 3*
Number of rooms: 91
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Also Known As:
Cairndale Hotel And Leisure Club
Cairndale Hotel & Leisure Club Dumfries, Scotland
Cairndale Dumfries Hotel
Hotel Style:
#5 Family Hotel in Dumfries
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Questions & Answers

Here's what travellers have asked, with answers from Cairndale Hotel & Leisure Club staff and other travellers.
2 questions
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Hampshire
6 months ago

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Questions? Get answers from Cairndale Hotel & Leisure Club staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for a special offer as they seem to do them regularly.”
 of 5 bubbles Meziepie, 8 Feb 2017 | Read review
“Avoid room 86”
 of 5 bubbles AST183, 26 Jan 2017 | Read review
“stayed on 2 occasions and no complaints re position of rooms”
 of 5 bubbles butegirl2016, 3 Jan 2017 | Read review
“Squeaky floorboards in old part of hotel”
 of 5 bubbles ColinBoyne, 2 Jan 2017 | Read review
“Room 90 overlooked the car park but was very quiet”
 of 5 bubbles Ianlivi, 12 Dec 2016 | Read review
5 of 5