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Holiday Inn Dumfries

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Traveller (224)
Room & Suite (59)
Dining (49)
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Overview
  • Excellent45%
  • Very good34%
  • Average12%
  • Poor6%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
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Rooms
Jul. 8Jul. 9
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,123)
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1,103 results
Traveller rating
475
378
136
71
43
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475
378
136
71
43
Show reviews that mention
All reviewscrichton churchuniversity campuseasterbrook hallexecutive roommodern extensionbeautiful groundson arrivalhotel is situatedlovely locationbuffet styleold buildingthe ground floorrestaurant staffsat navfirst classreception staffdining room
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1 - 5 of 1,103 reviews
Reviewed 1 week ago

The hotel is located in the Crichton ground near two universities and a college it has plenty of grounds for walking. It's a popular place for walking and it is close to a number of tourist attractions. The restaurant serves delicious meals at very reasonable...More

Thank Andrew N
Response from Heather B, Manager at Holiday Inn DumfriesResponded 5 days ago

Good Afternoon, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and our pleasant surroundings. Your feedback It's something our staff takes great pride in and we value. We hope you will visit us...More

Hotel's Favourite
Reviewed 4 weeks ago via mobile

HI hotels can be a bit too much of the same thing so finding this one was a pleasant surprise. The restaurant is in a lovely Crichton estate building and the walls are hung with Jak cartoons - sometimes a challenge to remember the related...More

3  Thank Richard A
Response from Heather B, Manager at Holiday Inn DumfriesResponded 3 weeks ago

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and our restaurant menu. Our staff take great pride in their jobs, so we value your feedback. We hope you will visit us again. Yours sincerely,...More

Reviewed 1 week ago via mobile

Stayed here for 2 nights for a wedding in the Crichton Church about to 200 yds away so ideal for this. The hotel staff are very friendly and helpful. They even came up with a hammer and screwdriver to add holes to my kilt straps....More

Thank Jim Y
Response from Heather B, Manager at Holiday Inn DumfriesResponded 5 days ago

Good Afternoon, Thank you so much for taking the time to review of our hotel. I am pleased to hear you found our rooms wonderful and comfy and our staff came to the rescue with regards to your kilt, helping guest's is something our staff takes...More

Reviewed 1 week ago

The check-in was simple. The room had a king sized bed and was clean & tidy, there were no plugs by the bed. The wifi was simple to connect with but poor, it was barely suitable for internet browsing and just dropped on several occasions....More

Thank Eddie M
Response from Heather B, Manager at Holiday Inn DumfriesResponded 5 days ago

Good Afternoon, Glad to hear you liked us in so many ways, we always enjoy hearing back from our guests. We are in the process of upgrading our WIFI to a higher spec and should be completed very soon. I do hope we can welcome...More

Reviewed 3 weeks ago

The Good - Rooms are spacious and comfortable, especially the Executive Rooms - Staff are friendly and helpful - Setting in Crichton grounds is beautiful, especially in summer. The Bad - Wifi is patchy, difficult to connect, and slow The Ugly - Seems to cater...More

Thank Azure55
Response from Heather B, Manager at Holiday Inn DumfriesResponded 1 week ago

Good Afternoon, Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn Dumfries. I would like to start by apologising to you for the inconveniences you faced during your stay. We strive to make each...More

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About
Amenities
Top amenities
Room Service
Free High Speed Internet (WiFi)
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Conference Facilities
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$80 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$80 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (224)
Room & Suite (59)
Dining (49)
Questions & Answers
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keithjex
May 4, 2017|
Answer
Response from daypm2016 | Reviewed this property |
Sorry for the delay, Holiday Inn are very helpful with breakfast, from memory 7:00 til 10:00 I think, but best check direct with them. PS it was still good when we stayed in July this year.
1
Vote
Susan R
April 5, 2017|
AnswerShow all 2 answers
Response from JillJones | Reviewed this property |
Holiday inn have executive rooms. Good
0
Votes
Room Tips
"The room I had was at the end of a corridor and the hotel was quiet so there was little noise."
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"Top floor facing river for best views."
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"Ask for room with a view looking over the grounds rather than the car park"
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"be careful if you have mobility issues"
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