Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Just off the Royal Mile and near Edinburgh Castle, this historic boutique hotel boasts luxurious rooms, a gym and a restaurant. There are some superb views across Princes Street Gardens as well as some that show the historic walls and streets of Edinburgh. Fraser Suites Edinburgh features designer furniture, working desk and LCD flat-screen TVs. Luxurious bathrooms have rainfall showers, and the kitchenettes offer a microwave and refrigerator. Dating back to the 1800s, the historic building showcases bespoke art from the Edinburgh College of Art in public areas and our guest rooms. The team at Fraser Suites are friendly and welcoming,
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Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Fraser Suites Edinburgh enjoys a prime location in the old town, beloved for its proximity to the Royal Mile, making it a hit with those keen to explore on foot, although parking can be tricky. While the hotel offers comfortable beds and handy kitchenettes, guests have called out subpar breakfast options and spotty room service.
The service shines with commendable front desk staff, but cleanliness and room maintenance sometimes fall short. The hotel's atmosphere and rooms receive mixed reviews, and concerns over value due to overpricing and room issues are prevalent among guests' feedback.
Location
Central
Atmosphere
Inconsistent
Rooms
Mixed
Value
Expensive
Cleanliness
Mixed
Service
Friendly
Amenities
Satisfactory
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The location is very central to the old town which is handy to get to all the main tourist areas including Edinburgh Castle, the Royal Mile and St Giles' Cathedral. The hotel isn’t too far from the new town either, making it a good location for a tourist weekend in Edinburgh. There are several ways to walk to the new town from the hotel, one of which is a huge set of steps at the end of the hotel building – fine going down – a little more effort is needed going back up them!
We stayed in a classic room which was fine, super king sized bed, comfy pillows. Lovely high ceilings giving the impression that the room was bigger than it was! It was helpful that there was a kitchenette in our room, while we only used the kettle in it to make tea/coffee, we could have had breakfast in our room if we'd thought about it! It was great that we could connect and cast to the TV screen from our phones and that the WIFI was free - it seemed a good speed. The staff were friendly and helpful and it as our flight arrived very late at night, it was good that reception was open 24 hours. The hotel had a nice feel to it and when booking seemed a competitive cost to others at the time.
We were surprised that a key card wasn't needed to access the lift and stairs to the rooms which we felt was a little worrying, especially as no one at reception ever questioned us coming in - we could have been anyone! It would be helpful if there was a mirror in the main room - I found it hard to do my hair and makeup. While there was a mirror in the bathroom, not helpful if my husband was using the bathroom and not great light in there. I had to use the mirror on the inside of the wardrobe and plug in my hair straighteners in the kitchenette - which only worked as they have a very long lead.
There weren't really any shelves in the wardrobe to put your clothes on, so we ended up living out of our suitcases, which wasn't great. It would have been nice to have breakfast when we were there but at ÂŁ14 per person, we found this a little too expensive.
Despite these little moans, it was all fine and we would recommend staying here, but for a short term stay. But it wouldn't take much to sort these bits out to make it an excellent stay.
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Date of stay: February 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andre Read-Kontou, Owner at Fraser Suites Edinburgh
Responded 2 weeks ago
Dear amygQ7293FX Thank you for taking the time to share your detailed feedback. We are delighted to hear that you enjoyed many aspects of your stay, including our central location, comfortable rooms, and friendly team. We appreciate your comments regarding the mirrors in the room. I would like to clarify that all our rooms are equipped with a mirror as well as a vanity mirror that can be removed from the bathroom for your convenience. We will certainly look into improving the lighting in the bathroom to enhance your experience. Regarding security, I want to assure you that Scotland is one of the safest cities in the world. At Fraser Suites Edinburgh, we take the safety of our guests very seriously. We offer 24-hour security and access card controls for visitors, along with other measures to ensure the safety of our residents and short-stay guests. We are pleased that you found our location convenient for exploring both the Old Town and New Town, and that you enjoyed the amenities in your room, such as the kitchenette and Wi-Fi. Lastly, we appreciate your comments about our breakfast pricing. We strive to offer a competitive and high-quality breakfast experience, but we will take your feedback into account as we continue to improve our services. Thank you once again for your constructive feedback. We hope to have the opportunity to welcome you back for an even better stay in the future. Best regards, Andre & Team
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We had a fabulous stay here. A warm welcome, friendly staff, great central location. We stayed in the Princes Suite, which was lovely. Very comfortable bed & pillows, great views, big bathroom with walk in shower with wonderful water pressure. L'Occitane toiletries & large, soft towells. The kitchen area offered a nespresso machine & pods as well as a range of tea & coffee & biscuits. There was milk & water in the fridge. I was also presented with a bottle of wine as it was my birthday. All in all Fraser Suites did not disappoint. I would happily stay again.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andre Read-Kontou, General Manager at Fraser Suites Edinburgh
Responded Aug 29, 2023
Dear Nickypooh, Thank you for the wonderful review and feedback. It's lovely to read that the improvements made to our product has made the stay that much better. We hope to welcome you back Best Andre
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We spent 8 nights in a deluxe one bedroom suite at this property in July.
The building is older, the carpets and furnishings could use an upgrade but the location is unbeatable. We were able to walk everywhere with easy connections to transit and shopping.
The staff are very accommodating. Particular mention to Blessing and Mark who were very responsive to any request.
Our main complaint is that the suite was not as well equipped as advertised. Even though there is a cooktop, there was one stock pot and colander, one dull steak knife, no mixing or salad bowl.
We were able to obtain a saucepan through reception, and Blessing went out of his way to find salt and pepper shakers for our stay.
The unit is conducive to reheating food but not much else. We like to eat lunch out and have dinners at home. We could make pasta and rice and reheat takeaway, but did not have the tools for much else. There are plates and cutlery for 3 and a dishwasher that we used daily.
We were on the long stay program. Our room was serviced most but not all days. Housekeeping was quick to respond if we needed anything, save and except for coffee pods for the Nespresso machine which were always in short supply.
We enjoyed our stay and the proximity to all major sites. We did not use the complimentary laundry facilities, but they are a welcome extra, as was the small gym.
Our suite likely had the best view…it is featured on the hotel website and the vistas in all directions were impressive. It was nice to sit and sip a glass of wine in the evenings.
Overall, we were satisfied with our stay, other than the minimal crockery and supplies and the somewhat tired furnishings. The central location was a reasonable trade off for these issues.
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andre Read-Kontou, General Manager at Fraser Suites Edinburgh
Responded Aug 4, 2023
Dear Pirouette1, Thank you for the feedback on the recent stay with us. Blessing and the team are delighted they have been mentioned in your review and that the personally service they provided had a positive impact on your stay. The kitchen areas do indeed have the essential range needed for a stay but additional items can be provided depending on the request as not all our guests need the same cookware that they would be used to when at home. We do not stock items such as salt and pepper as these are food items, but since your stay we have placed a salt and pepper shaker in all rooms. Once again, thank you for the feedback as this does help us review what our guests need and how we can respond. Best wishes, Andre
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Stayed here for two nights paid mostly by a gift voucher from our daughter. We have stayed a few times previously and loved this hotel.
We arrived on the first day dropped our things in the room and went straight back out.
On returning later that night, we pulled out the mustard velour chair to sit , it was filthy the dust collected on it made it clear it had been vacuumed for months ( photo included )
We then noticed that there was a build up of grime under the sink & fridge area also you could see behind the bedside table was thick with dust ( photos )
We went straight down to reception only to be told no one was available send an email.
The next day we were out all day but on our return we had a manager come up to the room he also took photos and apologised for the state of the room & offered to have it cleaned. We had to decline as it would have meant disturbing all that dust without being able to ventilate the room .
We then sent an email , informing them we would be pulling the bed out and taking photos of how bad things were which we did.
On checkout we’re met with another manager who had received the email assuring us we would be contacted in the next few days with an offer of some compensation.
Needless to say that never happened , after several phone calls made by us we were offered 20% of our next stay , even though we had clearly stated we would never be returning.
Turns out if you have paid all or part with a gift voucher their policy is no compensation even though they clearly breached their contract of providing an adequate standard accommodation.
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Date of stay: December 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip:Â Even thought bed linen & towels were spotless check the room before you accept it
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andre Read-Kontou, Owner at Fraser Suites Edinburgh
Responded Jan 10, 2025
Hello 122Beckr, Thank you for the review. As a resident who has stayed us before you will note that we have made many improvements to our product including new carpets in all apartments as well as new chairs. The Yellow chairs have been in place for a few weeks and the dust mentioned is a natural process of carpet replacement. While this can be an unconvince, it does increase the fluff in the rooms while the carpet settles down. As shown in your pictures the fluff is the same colour as the carpet fibers. I am aware our team offered to have someone come and vacuum the room and freshen it up and it was declined. All our rooms have windows that open to help with ventilation as well as the central air. While I know this is a side affect of our continued improvement program we would not offer compensation when our team was notified of the issue and offered to make it right and this has also been explained by our management team via email. I am sorry that this affected your stay in the way you have described. Our team try to resolve any concerns or issues at the time and given the opportunity to make it right straight away. Sincerely, Andre
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We booked the Fraser Suites for the first 3 days of our trip to Edinburgh because my husband has digestive issues, and we wanted to be in control of his food. Our room at Fraser included a kettle, a coffee maker, a microwave, a fridge, and various plates/cups/utensils, so that was good.
The room itself was so, so small, absolutely not a suite at all. It was size of an average motel room, but with a desk, chair, couch, and coffee table shoved in there, in a configuration that made no sense. You could not watch TV from the couch. The coffee table in front of the couch meant that there was no room to walk. There was no where to put our bags but on the desk. The TV was so close to the foot of the bed that we had to shimmy sideways to reach the far side. It was not nice, nor was it comfortable. The bathroom, however, was quite nice. The tub was big enough to bathe in, the water pressure was excellent and the hot water was plentiful. But! When the heated towel rack kicked on at 6am, it sounded like a truck rumbling through our room! We spent little time in the room, thank goodness.
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Date of stay: March 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:Â Make sure that you get a true suite, not just a single room. Be aware that there will not be a...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andre Read-Kontou, General Manager at Fraser Suites Edinburgh
Responded Apr 11, 2023
Dear Alisync2023, Thank you for sharing your feedback with us. With the mention of a motel, properties in the UK that were built in the 1800's will be smaller and designed differently than those found in the US. Our team are on hand if you wished to remove any of the tables or furniture to free up space, we would of course have done this for you on request. Our wardrobes have a built-in luggage rack at the bottom , luggage racks on request and we can store unpacked suitcases in our luggage rooms for those who are traveling with a lot of items and would like additional space in our rooms. Alternatively, we do have one-bedroom apartments deigned for long stays if needed. I am glad you liked the bathroom , bathtub. and the kitchenette Kind regards Andre & Team
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Hotel location is very good as it’s right in Center, lobby area is very nice. Room was rather small with quite hard mattress but pillows and blanket were nice. What I found lacking considering the price of hotel was. Shower pressure was off, there was no bath mat replaced after service, they took shower cap what I planned to use again and didn’t leave new one, same with towels they didn’t replace them so feeling bit let down considering how expensive it was to stay there. They also don’t have parking and don’t really help you get any either. Reception staff young and not knowledgeable.
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Date of stay: September 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andre Read-Kontou, Owner at Fraser Suites Edinburgh
Responded Sep 22, 2024
Dear Elos368, Thank you for taking the time to share your feedback. We're glad to hear that you appreciated our central location and the ambiance of our lobby area. We apologise for the expectation of a hotel while staying with us. Regarding the room size and mattress comfort, we understand that preferences vary and will take your comments into consideration for future improvements. We are sorry to hear about the issues with the shower pressure and the housekeeping service. Your feedback has been shared with our team to ensure these matters are addressed promptly. As for the parking, due to our unique location within a UNESCO World Heritage site, we are unable to offer on-site parking. There are detailed listing of local car parks located in the new town but our team do not recommend any parking locations except the national car parks in the city. Thank you again for your valuable feedback, and we hope to have the opportunity to welcome you back in the future for a more enjoyable stay. Best Andre & Team
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We stayed here on our first family holiday with our 8 month old baby. The location cannot be more perfect - everything is within a short walk and there are so many amenities close by that you never need to use public transport. The place is a 35 minute tram journey from the airport and then a further 10 minute walk from the tram stop. The apartment was well run and the staff were very accommodating. On the first morning we could not get the shower to work and after a phone call down to reception within seconds a very lovely lady came up to show us how it worked. We had a small kitchenette which was useful for preparing and storing our baby’s food. The only thing the room did not have was a hob which was a shame, although I believe that the Junior Suite does come with a hob. We contacted reception a few days prior to our visit and they assured us there would be a cot with bedding in our room for our baby. They also offered to keep our pushchair downstairs so that we did not need to keep taking it up and down from our room. Our visit was short but we recommend this apartment to anyone travelling to Edinburgh and looking for a comfortable, clean and convenient place to stay while they explore the city!
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andre Read-Kontou, General Manager at Fraser Suites Edinburgh
Responded Feb 10, 2023
Dear Tailor130, Thank you for the lovely review. I am glad that you have enjoyed your stay with us and found the rooms and loved the amenities worked well for your stay. The location of the hotel is convenient and makes us a great spot to explore the old town. The junior suites do not offer a hob as these are offered only in the one-bedroom apartments and bespoke suites; the other classes of rooms do have a combination microwave for cooking. We hope to welcome you back soon and please do book directly with us to ensure you get all the benefits. Best wishes
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The hotel is beautifully located around the corner from the Royal Mile. Booked a room with two separate beds (two running friends for 10k in Edinburgh), but the room is so small that both beds have to be pushed together... The bathroom has no separate shower and a tap that is difficult to open and cannot be set warmer or colder. On the second day at five o'clock freshen up in the hotel, the room is still being cleaned…. Used coffee, tea and cookies not replenished. Coffee is a kind of instant coffee in a bag, which is really outdated in this day and age of Nespressos. All in all, for EUR 800 for three nights (without breakfast) you can expect a bit more than just a central location.
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Date of stay: October 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We recently spent 2 nights in Edinburgh at the Fraser Suites Hotel. We selected it based primarily on its location and were able to walk to everything that we wanted to see in Edinburgh, which was a huge advantage! Our suite was clean & comfortable and provided all the necessities. The staff was extremely helpful & pleasant. As we had been traveling in other parts of Scotland prior to our arrival, having free laundry facilities on the lower level was a huge bonus! My only disappointment was that our room faced onto St. Giles Street and was quite noisy with delivery trucks early in the morning.
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:Â Request a room that doesn't face out onto St. Giles Street!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andre Read-Kontou, General Manager at Fraser Suites Edinburgh
Responded Jun 12, 2023
Dear Khittinger, Thank you for the lovely review. I am delighted to read that the couple of nights with us was the perfect base to explore the city. The feedback on the noise is valuable as we have started a large renovation of the property and the installation of new heritage windows will be part of this later in the year! I hope to welcome you back to Scotland sometime in the future. Best wishes, Andre
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I booked here with my husband as we wanted a vacation in Edinburgh. I reviewed the website and the rooms looked perfect. Upon arrival lobby looks great, reception staff were super lovely.
Classic Deluxe bedroom, pretty simple just what we needed. We were exhausted from hours of traveling so when I got into bed to felt something gooey at my feet. I decided to check and found a squashed fly on the bed linen! It was hidden as the bed linen was flipped over. I slept without sheets that night. When it came round to room service I asked for bed to be changed and they said they can do that. So when I came back to the room tell me why the fly was gone but the fly juice was still stained on it? It's just not on. Bathroom don't get me started. Mould and grime in shower tub and eroded towel rack which is dangerous. I won't make this too lengthy, but the pictures show you what you need to know.
Now when waiting for the lift to the lobby, I overheard the Housekeeping Manager ask one of the attendants where is their status with the rooms then heard the manager tell them to hurry up and that their rooms are really sh*t. That isn't ok at all, I hope they find a better Hk manager who speaks with more respect. So sad.
The location is the only good thing going in this place, but with how expensive this place is, just forget it and save your money .
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Date of stay: October 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andre Read-Kontou, Owner at Fraser Suites Edinburgh
Responded Nov 19, 2024
Dear EviemS9950ST, Thank you for taking the time to share your feedback. We sincerely apologize for the issues you have noted in the review. We strive to provide a high standard of service and cleanliness, and we have worked very hard in the recent year to uplift our property and refurbish to a standard that many of our residents would expect. We appreciate your positive comments about our reception staff and the location. However, we are deeply concerned about the cleanliness issues and the behavior you described. This is not reflective of the standards we uphold at Fraser Suites Edinburgh. We have reviewed the images and information you provided, and they do not align with our current property standards. We will be addressing these discrepancies and highlighting your review to TripAdvisor, as we believe it does not accurately reflect a typical stay with us. Your feedback is invaluable, and we will use it to improve our services. We hope to have the opportunity to welcome you back and provide you with the exceptional experience you deserve. Best regards, Andre
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There are more places to choose from in the Edinburgh area.
PRICE RANGE
C$204 - C$531 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fraser suites edinburgh hotel edinburgh, fraser hotel edinburgh
LOCATION
United KingdomScotlandEdinburghOld Town
NUMBER OF ROOMS
75
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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