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Waldorf Astoria Edinburgh - The Caledonian

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#54 of 150 Hotels in Edinburgh
Certificate of Excellence
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3,151 Reviews from our TripAdvisor Community

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There are newer reviews for Waldorf Astoria Edinburgh - The Caledonian
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Showing 2,931: English reviews
Leeds, United Kingdom
Reviewed 5 days ago NEWvia mobile

We've just arrived at the Waldorf for a special weekend of wedding planning in the Edinburgh area. A minor problem with our room was superbly dealt with by David on the front desk. Wonderful service which has left us feeling very happy before our weekend has even started. Beautiful hotel in a great spot with wonderful views of the castle.

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Helpful?
Thank Fi K
GMWAEdi, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear Fi K, Thank you very much for choosing us for your recent stay and for sharing your wonderful feedback in regards to our hotel and team. It is of particular delight that the service you received from the team enhanced your stay as well as the stunning views of Edinburgh Castle. I trust you travelled home safely and I...

Caguas, Puerto Rico
Reviewed 5 days ago NEW

Being a Hilton Honors Gold, I decided to make a reservation at The Caledonian Waldorf Astoria to welcome the new year in Edinburgh. I checked in December 30 and check out on January 2. First the good. It has a great location at the end of Princess Street, very close to many of Edinburgh's attractions and a beautiful view of...

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4Thank RigorMortisABT
GMWAEdi, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear RigorMortisABT, Thank you for your recent visit to celebrate the New Year's festivities with us and for taking the time to share your detailed feedback. Whilst I am pleased that our central location and our team were the highlights of your experience, I am extremely disappointed that, overall, we failed to exceed your expectations during your stay for which...

Shropshire, United Kingdom
Reviewed 6 days ago NEW

We stayed here for four nights. Great location on Princes Street, so easy to walk around the city from here. Nice unusual bar which was previously part of railway station, staff were keen to share hotel history. Good breakfast. My only criticism is that the room which we spent the first night in terrible view of flat roof areas of...

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Helpful?
1Thank mary p
GMWAEdi, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear mary p, Thank you for taking the time to share your feedback. It of immense pleasure to learn that our central location perfectly suited your needs, and our breakfast offering and team enhanced your visit. I do apologise however for the noise you experienced in your first room, although I am glad that the team was able to provide...

Northampton
Reviewed 6 days ago NEW

This was a fabulous hotel and we had an amazing room overlooking the Castle. We stayed New Years Eve and paid approx. £650 for B&B, which I guess for new year is whats expected. We had an amazing view of the Hogmanay fireworks and the Castle all lit up. The bedroom was a good size with a massive very comfy...

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Helpful?
Thank Higham1
GMWAEdi, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear Higham1, Many thanks for choosing to stay over the New Year period and it was a pleasure to have had you here to celebrate with us. It is delightful to read of your thorough satisfaction in regards to the view of the stunning Edinburgh Castle, our Spa and our central location. I already look forward to welcoming you back...

Manchester, United Kingdom
Reviewed 1 week ago

Travelling early on 6 January we arrived mid morning at the hotel and immediately made to feel welcome by the friendly staff. Even though we were only due to check in during the afternoon, we were able to utilise the concierge service and leave our bags in secure storage until our room was ready and whilst we explored the city...

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Helpful?
Thank Wendy E
GMWAEdi, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear Wendy E, Thank you for the very positive review of your time in our hotel. I am thrilled to read just how much you enjoyed your time with us and I will be sure to share all aspects of your feedback with the team. I very much hope that we can welcome you back for another unforgettable experience in...

Doncaster
Reviewed 1 week ago

Stayed here over new year for a few days. Good location, staff were nice (particularly at breakfast). This is a good 5 star hotel. Didn't blow my mind but didn't do anything wrong. The room was ok, no bath, which was a struggle with a 1 year old. Also, there weren't enough towels and I thought the bedding was itchy.

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Helpful?
Thank KatyForge
GMWAEdi, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear KatyForge, Thank you for taking the time to review your recent stay with us, and I am sorry that we were unable to exceed your expectations. We take all comments very seriously and whilst I am delighted to learn that our central location perfectly suited your needs and that our team enhanced your experienced, I apologise that you were...

Southend-on-Sea, United Kingdom
Reviewed 1 week ago via mobile

I stayed here for one night whilst on a business visit to Edinburgh. I havent stayed in this hotel for many years and was interested to see how it has changed as i used to find it tired and in need of a facelift. The lobby was bright and welcoming and as i had checked in on line checking in...

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Helpful?
Thank dave a
GMWAEdi, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear dave a, Thank you for choosing Waldorf Astoria Edinburgh - The Caledonian on your recent visit to the city. I am pleased that, overall, you enjoyed your night with us, although I am disappointed that you were disturbed by noise in your room. I will be sharing your comments with the relevant teams in order to investigate and ensure...

Reviewed 1 week ago

I went as a family of 2.2 and I have no faults with this hotel - the rooms are very nice, staff are very helpful, food is of a good standard. The location is ideal for exploring both old and new town.

Review collected in partnership with Waldorf Astoria
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Thank stephenk01
GMWAEdi, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear stephenk01, Many thanks for your recent stay with us and I am thrilled to read that you made the right choice during your visit to the capital. It was a pleasure to have you and your family here with us and I am immensely pleased to read that you all had a memorable visit. We look forward to welcoming...

London, United Kingdom
Reviewed 1 week ago via mobile

We stayed in February, very busy with like minded people getting away for valentines which made check-in a busy affair & the desk staff worked hard to make sure we were all checked in quickly, but maybe too hastily as there wasn't any detail about the different bars & pool area etc. However the room was large, perfectly framed view...

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Helpful?
Thank MissBliss2011
GMWAEdi, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear MissBliss2011, Thank you for your recent patronage and for your review. Your kind words are very appreciated and I am pleased to read that you enjoyed your time with us. I will be communicating your feedback in regards to your check in experience to the Front of House Management team to review. Please do come back soon. Best regards,...

Nottinghamshire, United Kingdom
Reviewed 1 week ago via mobile

We stayed for a weekend break with15 year old son. We were lucky to get a room upgrade due the husbands Hilton Honors status, the room was simply huge. Very nicely decorated, in keeping with hotel and Edinburgh. Breakfast was fantastic too. Staff all very friendly. The only slight negative was pool was very small( not reason why we stayed...

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Helpful?
Thank Husky-W
GMWAEdi, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear Husky-W, Many thanks for sharing your feedback following your recent stay with us. It was a pleasure to have had you and your family here with us and it is also a great pleasure to read that you all had a memorable experience. Your comments are much appreciated from your feedback about our décor, breakfast, and our team and...

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Staying in West End

Neighbourhood Profile
West End
Prevailing winds meant that most cities that grew in industrial Britain had their most desirable neighbourhoods to the west – upwind of factory fumes. Edinburgh was no exception, with its wealthiest citizens settling in its West End and leaving behind grand Georgian townhouses, private gardens and genteel crescents. These backstreets remain as dignified and sleepy as ever, and most of the action here lies along the district’s busy main roads. Lothian Road connects to southern Edinburgh and harbors a vague entertainment district: three theatres and the city’s main indie cinema. All attract a select crowd, the sort who appreciate the Saturday Edinburgh’s Farmers’ Market around the corner. The West End’s other great thoroughfare, Shandwick Place, is dominated by trams trundling out to the suburbs and airport, and shoppers picking up last-minute items before hopping aboard.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Pompadour by Galvin
The Pompadour by Galvin
Cuisines: French, European, British, Scottish
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Waldorf Astoria Edinburgh - The Caledonian, or the "Caley" as it has become affectionately known among Edinburgh folk, was and still is the epitome of style and excellence. The large, rose-coloured Permian sandstone facade, quarried in Dumfries, dominates the skyline of the city's west end. The hotel has not only remained a focal point for more than one hundred years, but a symbol of the very best of Scottish hospitality. The Caley's pivotal position at the very heart of Edinburgh has always been its greatest asset. Created out of the 19th century railway boom, the five star hotel is looking to the future with confidence and pride in its ability to keep pace with the times. The hotel's reputation is as justified now as it was when the hotel first opened its doors in 1903. ... more   less 

Additional Information about Waldorf Astoria Edinburgh - The Caledonian

Address: Princes Street, Edinburgh EH1 2AB, Scotland (Formerly Caledonian Hilton Edinburgh Hotel)
Region: United Kingdom > Scotland > Edinburgh > West End
Price Range: $241 - $707 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Waldorf Astoria Edinburgh - The Caledonian 5*
Number of rooms: 241
Reservation Options:
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Also Known As:
Hilton International Edinburgh
Hilton Edinburgh
Edinburgh Hilton
Waldorf Astoria Edinburgh - The Caledonian Scotland
Hotel Style:
#7 Spa Hotel in Edinburgh
#18 Family Hotel in Edinburgh
#30 Business Hotel in Edinburgh
#30 Luxury Hotel in Edinburgh
#33 Romantic Hotel in Edinburgh
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Questions & Answers

Here's what travellers have asked, with answers from Waldorf Astoria Edinburgh - The Caledonian staff and other travellers.
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Questions? Get answers from Waldorf Astoria Edinburgh - The Caledonian staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“there are many other suberb hotels in Edinburgh - choose one of them”
 of 5 bubbles alifleet, 17 Jan 2017 | Read review
“Definitely pick another hotel.”
  • Shower door
  • After 're-cleaning'
  • Excrement on toilet bowl
  • Dirt on bathroom door
  • This grime was there throughout our stay
  • Urine and hair on floor
  • Excrement on toilet lid
  • Hair on toilet
 of 5 bubbles jimangus, 4 Jan 2017 | Read review
“Ask for castle view”
 of 5 bubbles 520paulinet, 3 Jan 2017 | Read review
“rooms/ suites to front with view of Edinburgh Castle but you will pay extra. Rooms toward the carpark are noisy first thing in the morning”
 of 5 bubbles designminkey, 3 Jan 2017 | Read review
“castle view rooms are well worth the extra cost”
 of 5 bubbles IMJASIM, 3 Jan 2017 | Read review
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