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Sheraton Grand Hotel & Spa

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#15 of 150 Hotels in Edinburgh
Certificate of Excellence
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Sheraton Grand Hotel & Spa
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2,576 Reviews from our TripAdvisor Community

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Showing 2,409: English reviews
Jedburgh, United Kingdom
Reviewed 2 days ago NEWvia mobile

Just returned from a 2 night stay at the Sheraton. On arrival we got a nice upgrade to a room with a view of the castle which was a nice wee surprise. The room was lovely and spacious and spotlessly clean. There were lots of nice little luxuries in the room. Had a few drinks in the hotel bar and...

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1Thank weeone72
Fife, United Kingdom
Reviewed 2 days ago NEWvia mobile

Visited here on a few occassion, great hotel, modern, fresh clean and well located in Edinburgh. Multi storey car parking to rear of building offering close safe parking if driving. Rooms are faultless as is the service. This is exactly what you would expect from a city centre hotel. Will definitely be back.

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Thank Mark W
Poulton Le Fylde, United Kingdom
Reviewed 4 days ago NEWvia mobile

We came here before Christmas for my fiancées birthday for 3 nights. The room was with a castle view. It was spacious, nice decor and spotlessly clean. Walking distance to the shops and castle roughly 10 mins. We used the spa and enjoyed the rooftop pool! Breakfast was good and the staff seem very professional. Hopefully will be back and...

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Thank Dcdc54
Perth, United Kingdom
Reviewed 6 days ago NEWvia mobile

Three blissful hours in One Spa followed by a delicious lunch in One Square. Service and staff impeccable - One Spa was incredible as ever. Also, our charming waiter Alessandro worked out it was my birthday and gave us both a complimentary glass of prosecco each. Lunch was delicious and very reasonably priced. Thanks to my lovely in-laws for the...

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Helpful?
Thank pswakefield
SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review

Dear pswakefield Thank you for taking the time to share your feedback with us with regards to your One Spa experience followed by lunch at One Square as part of your birthday celebrations - many happy returns! I am truly delighted that you had an enjoyable time and very much look forward to welcoming you back in the near future....

Reviewed 1 week ago NEW

I must admit i do miss the Sheraton, it is all a top hotel should be and more. Great staff , and also the in room dinning food is better than some hotels main servings. And do not miss out on the one spa experience,its just define bliss. The roof top jacuzzi is a must do. Great location for walking...

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Thank Absieler3
newcastle
Reviewed 1 week ago via mobile

Checked in on Christmas Eve for 3 nights in a club room. Upon arrival we were told by the fantastic staff that we have been upgraded to a suite as the stay was for our anniversary. The room was outstanding. Normally when we stay in hotels it's just a bed for the night but with this place you don't want...

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Thank paulo2009
SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review

Dear Paul Thank you for the fantastic comments about your stay with us over Christmas to celebrate your anniversary. I am thrilled at your extremely kind words and truly delighted that we were able to upgrade you to enhance your special anniversary. I have already shared your comments with the team here as these will serve as encouragement to keep...

Chatham, NJ
Reviewed 1 week ago

This is my second stay at this property and it was just as fantastic as the first. A quick and welcoming check in, spotless rooms with plenty of space, great bar, and add the spa all equated to everything a great stay needs. Central location and within walking distance of everywhere you would want to go as well. Train station...

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Thank pbernst224
SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review

Dear Guest Thank you for this wonderful five star review of your second stay with us recently. I am delighted at your comments and will take great pleasure in sharing these with the team. I am delighted that you also found time to enjoy One Spa, a great way to relax after a busy day shopping and sightseeing. Thank you...

Lisbon, Portugal
Reviewed 1 week ago

By the name you no what to expect. The Grand Sheraton Hotel Edinburgh is the only Grand Sheraton in Europe. Very modern the service is phenomenal. the check in is efficient and if you are a Starwood member they will always try to track your stays and preferences. " to avoid any problems recommended to book directly" The rooms have...

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1Thank GuilhermePReis
SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review

Dear Guest Thank you for this wonderful five star review of your recent stay with us, and your time spent at One Spa. We are truly delighted that you enjoyed this, and have already shared your comments with both the hotel and spa team. Thank you once again and we very much look forward to welcoming you back when you...

London, United Kingdom
Reviewed 1 week ago

I was in Edinburgh for a conference for 2 nights. It wasn't my choice as the hotel was block booked however, i would happily stay there every time i return to this friendly city. The hotel is local for loads of restaurants, the shops and the Castle. We jumped out of a session and it took us 2 happy hours...

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1Thank nickymahoney
SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review

Dear Guest Thank you for this wonderful review of your recent stay with us whilst attending a business trip here in Edinburgh. I am glad that you were able to have some free time in between the conference sessions and utilise the facilities we have at One Spa, and equally pleased that you found the bedroom comfortable. Thank you also...

London, United Kingdom
Reviewed 1 week ago via mobile

This is luxurious hotel right in the city centre just 10mins walking distance from Edinburgh Castle. The hotel is v modern with plush room, friendly staff, excellent overall service, good bar and restaurant. The breakfast was v good with multiple choices and we really enjoyed our stay here.

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1Thank AKSAH
SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review

Dear Guest Thank you for this superb five star review. I have already shared this with the team as comments like this inspire them to keep up the high levels of service we pride ourselves in. Our Chef and his team will be pleased that you enjoyed the breakfast offering, and I do hope you will have the pleasure of...

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Staying in West End

Neighbourhood Profile
West End
Prevailing winds meant that most cities that grew in industrial Britain had their most desirable neighbourhoods to the west – upwind of factory fumes. Edinburgh was no exception, with its wealthiest citizens settling in its West End and leaving behind grand Georgian townhouses, private gardens and genteel crescents. These backstreets remain as dignified and sleepy as ever, and most of the action here lies along the district’s busy main roads. Lothian Road connects to southern Edinburgh and harbors a vague entertainment district: three theatres and the city’s main indie cinema. All attract a select crowd, the sort who appreciate the Saturday Edinburgh’s Farmers’ Market around the corner. The West End’s other great thoroughfare, Shandwick Place, is dominated by trams trundling out to the suburbs and airport, and shoppers picking up last-minute items before hopping aboard.
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Sheraton Grand has been Edinburgh's gathering place for many years and it is the perfect place to discover this unique destination. From the moment you set foot inside the granite-floored lobby, you'll feel welcome. One Square, our restaurant and bar, serves a delicious range of classic British dishes all day long, while our beautiful bedrooms blend contemporary comfort and Scottish materials with cutting-edge technology. Of course, some things at the Sheraton have always been unbeatable, from One Spa's iconic rooftop Hydropool, to the breath-taking views of Edinburgh Castle. We can't wait to share them with you. ... more   less 

Additional Information about Sheraton Grand Hotel & Spa

Address: 1 Festival Square, Edinburgh EH3 9SR, Scotland
Region: United Kingdom > Scotland > Edinburgh > West End
Price Range: $223 - $673 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Grand Hotel & Spa 5*
Number of rooms: 269
Reservation Options:
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Also Known As:
Sheraton Grand Hotel And Spa
Sheraton Grand Hotel Edinburgh
Sheraton Edinburgh
Edinburgh Grand Hotel Sheraton
Edinburgh Sheraton Spa
Sheraton Spa Edinburgh
Sheraton Grand Hotel & Spa Edinburgh, Scotland
Hotel Style:
#13 Luxury Hotel in Edinburgh
#16 Romantic Hotel in Edinburgh
#29 Business Hotel in Edinburgh
#33 Family Hotel in Edinburgh
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Hotel & Spa staff and other travellers.
23 questions
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Questions? Get answers from Sheraton Grand Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“castle view”
 of 5 bubbles Absieler3, 11 Jan 2017 | Read review
“They're all good!”
 of 5 bubbles nickymahoney, 8 Jan 2017 | Read review
“Ask first quiet floor. There was some noisy air conditioning.”
 of 5 bubbles L9665PQpaule, 6 Jan 2017 | Read review
“Some rooms have a Castle view”
 of 5 bubbles Singbe, 4 Jan 2017 | Read review
“Take care with the 'castle view' upgrade!”
  • Spot the Castle :)
 of 5 bubbles 948PaulH948, 3 Jan 2017 | Read review
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