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Ordered meals, both were served on cold plates with no cutlery. Waitress who did not really want to be there eventually came back with cutlery & meals were stone cold.
Either the staff are under severe pressure or management don’t care.
Customer service in this...More
Stayed here on two occasions before and after flying out for our holiday. Always a friendly welcome from staff, our room 36 was spotless, fantastic showers, ate in the restaurant on our first evening. Enjoyed our food and wine. Pick up to airport and return...More
Response from HIxEdiAirportGM, Manager at Holiday Inn Express Edinburgh AirportResponded 4 October 2017
Thank you dundeetravellermrshc fro taking the time to review your recent stay with us.
It was fantastic to read such positive comments about the hotel and staff. They all work incredibly hard to ensure all our guests enjoy their stay so it is great to...More
Stayed for a night for convenience as early flight in morning. Parking was included. Was advised in advance to park outside hotel and check in and thereafter to move car to long term carpark across the road. Rather a shock some days after returning home...More
Stayed overnight again prior to morning flight. Friendly and efficient staff, clean and comfortable rooms with good facilities including free Wifi. Transfer service to and from the terminal quick and friendly.
Dinner at night was good and reasonably priced and the breakfast had a good...More
Response from HIxEdiAirportGM, Manager at Holiday Inn Express Edinburgh AirportResponded 1 week ago
Thank you Graememac for taking the time to review your recent stay with us.
I was so pleased to read all your positive comments regarding the hotel and that you enjoyed your stay with us overall. I am sorry that you experienced noise issues from...More
got room here before early flight in morning...ground floor..next to car park and 100m from runway....soo noisy...room freezing and heating doesn't work...in bed by 8pm to get warm...BUT...bed moves every time we do...hanging about a foot off bottom....obviously a disabled room..not necessary for us...wifi didn't...More
1 Thank Carrielynch
Response from HIxEdiAirportGM, Manager at Holiday Inn Express Edinburgh AirportResponded 3 weeks ago
Thank you Carrielynch for reviewing your recent stay.
I was sorry to read that your heating was not working and that you had a sleepless night; unfortunately a power cut had knocked the heating system out but it we had a member of our maintenance...More
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Free High Speed Internet ( WiFi )
Shuttle Bus Service
Business Centre with Internet Access
Things to do
US$97 - US$273 (Based on Average Rates for a Standard Room)
Official star rating provided by VisitScotland, the National Tourist Board.
Non-Smoking Rooms ,
Number of rooms
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