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Best Western Plus Edinburgh City Centre Bruntsfield Hotel

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Traveller (192)
Room & Suite (225)
Dining (119)
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Overview
  • Excellent59%
  • Very good33%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“city centre”(158 reviews)
“bisque brasserie”(15 reviews)
“western hotels”(14 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Rooms
May 7May 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,572)
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Show reviews that mention
All reviewscity centrebisque brasseriewestern hotelslovely hotelgood sizeprinces streetroom was largesuperior roomfour poster bedlovely roomcooked breakfastbreakfast was excellentreception staffgood nights sleepbus stoproyal milefamily room
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1 - 5 of 1,485 reviews
Reviewed 6 days ago

Our stay here did not start well. When we arrived in the late morning after a transatlantic flight, the foyer of the hotel was completely ripped up, in the middle of a complete redecoration/reconstruction, and therefore we could not wait there in comfort while we...More

Thank StevenBeller
Response from Jason D, General Manager at Best Western Plus Edinburgh City Centre Bruntsfield HotelResponded yesterday

Dear Mr. Beller, Thank you so much for your five star review of our hotel. I am pleased to hear your stay improved to an excellent stay despite the hotel refurbishments, it is never a good time to do this kind of work. The hotel...More

Reviewed 6 days ago via mobile

My husband and I have just come back after spending four nights at this hotel. What can I say ,after a not so good start , which was rectified very quickly by Ian who is a credit to this hotel we had a wonderful stay...More

1  Thank kimcooking
Response from Jason D, General Manager at Best Western Plus Edinburgh City Centre Bruntsfield HotelResponded yesterday

Dear Kimcooking, Thank you so much for your five star review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our team takes great pride in. I will pass on your thanks to the team as they do...More

Reviewed 2 weeks ago

Having stayed at this hotel several times a year for a number of years I will not be returning. Principally because my complaint received an irrelevant corporate speak reply and my follow up, merely trying to get a yes or no response was ignored. On...More

Thank jdf111111
Response from Russell_Imrie, Managing Director at Best Western Plus Edinburgh City Centre Bruntsfield HotelResponded 2 weeks ago

Dear jdf111111, I appreciate your candid feedback following your recent stay with us. It is clear that we performed well below expectations and is certainly not the quality of service I expect my team to provide. We value your business and would welcome the opportunity...More

Reviewed 2 weeks ago

At a wedding at the hotel and stayed overnight. Hotel is very central - just 5 mins to Princess Street. Not many parking spaces but you can park on the road outside although it’s £2 for each hour, max stay 4 hours. We had to...More

Thank Martin F
Response from Jason D, General Manager at Best Western Plus Edinburgh City Centre Bruntsfield HotelResponded 2 weeks ago

Dear Martin, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay and the wedding you attended with us. It is very rewarding for staff to receive such positive feedback and we look forward to welcome...More

Reviewed 2 weeks ago

We stayed over Easter weekend for a night. Primarily was looking for a reasonable priced hotel with free parking. Staff were friendly and they even a complimentary shortbread and water upon arrival at check in - bonus! The twin room was decent size and comfortable...More

Thank Catherine C
Response from Jason D, General Manager at Best Western Plus Edinburgh City Centre Bruntsfield HotelResponded 2 weeks ago

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our team takes great pride in. I will pass on your kind words and thanks to the team as they do value...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free High Speed Internet (WiFi)
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Multilingual Staff
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$113 - US$330 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Edinburgh
#21 Luxury Hotel in Edinburgh
#22 Romantic Hotel in Edinburgh
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$113 - US$330 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Edinburgh
#21 Luxury Hotel in Edinburgh
#22 Romantic Hotel in Edinburgh
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (192)
Room & Suite (225)
Dining (119)
Amenities (10)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Carl M
18 April 2018|
Answer
Response from Russell_Imrie | Property representative |
Dear Carl Yes, we can store your bags until you are ready to check in and we will prepare your room as quickly as possible. We look forward to welcoming you.
1
Vote
11 January 2018|
AnswerShow all 4 answers
Response from Russell_Imrie | Property representative |
Our B&B rates are inclusive of both a cold buffet breakfast and a hot breakfast. All hot breakfast items are cooked to order in our kitchen.
0
Votes
Room Tips
"Be aware that there appears to be a strictly 3pm rule to check in to your room."
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"Facing Bruntsfield Links - just make sure it's cleaned."
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"If you want to see the very best of Edinburgh, this is a great location. We were able to walk to almost..."
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"114 overlooks the park."
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