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Norton House Hotel & Spa Edinburgh

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#41 of 150 Hotels in Edinburgh
Certificate of Excellence
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Norton House Hotel & Spa Edinburgh
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1,389 Reviews from our TripAdvisor Community

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There are newer reviews for Norton House Hotel & Spa Edinburgh
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Showing 1,357: English reviews
London, United Kingdom
Reviewed 30 November 2015

Picked this hotel for its location and reputation and we were certainly not disappointed. Booked a junior suite as a surprise for my soon to be fiancée... The Balerno room was amazing with the two floors and created the perfect setting to propose. I had ordered a bottle of champagne in advance and it was already waiting in my room...

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Helpful?
Thank PeacockAlleyWA
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

What a great review and Congratulations on your engagement. I am delighted that you chose Norton House to propose and I am pleased that we could assist in such a special occasion. It is great to read such good feedback regarding your room and the food in the brasserie, I will share your review with the team and I will...

Glasgow, United Kingdom
Reviewed 25 November 2015

Excellent welcome from staff, lovely hotel and had a small refreshment before lunch which was very enjoyable. Great choice of menu for lunch, we had the prawn cocktail which was very well presented and lovely, main course I opted for the fish and chips which was very enjoyable, Lovely glass of red house wine which was beautiful. Staff very attentive...

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Helpful?
Thank edinburgh20_15a
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

Thank you for posting lovely feedback following your visit for lunch. I am delighted you enjoyed your experience and that you found the food good and the staff attentive. I am pleased that we were able to make your day so special and I look forward to welcoming you back in the not too distant future. Kind regards Chris Monks

scotland
Reviewed 23 November 2015

Our room was perfect with a balcony overlooking the car park, a tv in the bathroom and lots of space. Extra touches..........a little bottle of fresh milk and still and sparkling water in the fridge. The bed was very comfortable but pillows were not great! Staff were all very friendly and helpful and checkin and checkout was friendly and prompt....

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Helpful?
Thank bubbles053
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

I appreciate you taking the time to post feedback following your recent stay. All feedback is really important to us and whilst we naturally enjoy receiving positive reviews, we add just as much importance to comments letting us know where we did not do well. Please accept my apologies that your experience at breakfast fell short of your expectations. Please...

Edinburgh
Reviewed 23 November 2015 via mobile

My husband booked a junior suite for my birthday and I was completely won over by all aspects of this hotel. The staff and service were top notch and the room amenities were fabulous. The spa facilities were lovely and we had dinner at the fine dining restaurant which was incredible. The flavours and combinations were just outstanding and I...

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Helpful?
1Thank laurie3010
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

Thank you for taking the time and trouble to post a fantastic review following your stay in October. I am delighted you had an unforgettable birthday and that you enjoyed all aspects of the hotel. I am pleased your experience in Ushers our award winning restaurant was incredible and that you found the food outstanding. I do hope we can...

Aberdeenshire, United Kingdom
Reviewed 22 November 2015

After staying at this hotel for two nights we would certainly return, the positives for us were beautiful hotel, lovely spa and leisure facility, spacious bedroom especially travelling with young children, nice location with easy access by tram into centre of Edinburgh. The negative for us was the service we received at dinner on our first night in the brasserie,...

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Helpful?
Thank kaz4919
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

I very much appreciate you posting a review on trip advisor following your recent stay with your family. We do take all feedback seriously as it helps us to understand where improvements can be made and allows us the opportunity to review your comments with the team. I was delighted to read you will return in the future and that...

Reviewed 21 November 2015 via mobile

Had a great overnight stay the hotel room was lovely. The bed was really big and super comfy both of us had a very good night sleep. We had dinner in the brasserie and I would highly recommend the duck egg starter and the sea breem. Breakfast that was included in our stay was also well worth the money. I...

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Helpful?
Thank Lindsey M
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

Thank you for posting a review following your recent stay. I am delighted you found your room to be lovely and that you had a good nights sleep. It is fantastic to read that you enjoyed the food at dinner and breakfast and rated it as great. I am pleased that you will return and visit us again and I...

Detroit, Michigan
Reviewed 20 November 2015 via mobile

Stayed for quick overnight and loved going to sauna to get warm on a cold, rainy night. Wish the spa were connected to the hotel so I didn't have to walk outside back to the hotel but was happy for the experience. Left early so missed breakfast but loved the room.

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Helpful?
Thank Nancy421390
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

Thank you for taking the time to post a review following your recent stay on business. I am delighted you loved the room and it is great that you enjoyed the facilities in the health club & spa. I do hope we can welcome you back to Norton House in the near future. Kind regards Chris Monks

Edinburgh, United Kingdom
Reviewed 17 November 2015 via mobile

I would not recommend this place for a meal...service was appalling and above all food terrible. My partner and I went for lunch, and our experience from start to finish was unacceptable. Firstly they lost our booking, then when our food arrived it wasn't even edible. Starter of duck egg salad was greasy, my steak pie was very salty and...

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Helpful?
Thank Farah S
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

Thank you very much for taking the time to post a review following your recent visit to Norton House Hotel & Spa. We do take all our guests comments extremely seriously, as this helps us to understand where improvements can be made. Please accept my apology that your recent experience was not to your expectation. If you could email me...

Birmingham, United Kingdom
Reviewed 17 November 2015 via mobile

This is a lovely country house ideally located for the airport, making it a great spot for a UK wide business get together. The hotel contains a modern block - with very well designed and spacious rooms. The leisure offer is good and there is a well signed woodland walk which was great on a pleasant sunny afternoon. Welcoming and...

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Helpful?
Thank Peter H
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

Thank you for completing a review following your recent trip on business. I am delighted you found the hotel to be comfortable and I agree with you that it is in a great location for a business get together. It is pleasing to read you enjoyed the leisure facilities and that you found the staff welcoming and friendly. I do...

Glasgow, Scotland
Reviewed 17 November 2015

Spent a lovely two night break at the Norton Hotel. Staff are lovely, very welcoming and friendly. Our room was a double with a really comfortable king sized bed, well decorated and well maintained. The towels were lovely and fluffy and I love having a robe provided! The food was high quality. We had room service which was delivered in...

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Helpful?
Thank LadyCleopatra
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

I appreciate you taking the time and trouble to post a review following your recent two night break. I am delighted that you enjoyed all aspects of your stay and that you found all the staff to be welcoming and friendly. I take on board your comments regarding housekeeping and I will discuss them with our Head Housekeeper Mirela. I...

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included
Official Description (provided by the hotel)
Norton House Hotel & Spa, one of the finest country house hotels in Edinburgh and AA Hotel of the Year Scotland 2010. The perfect backdrop to any wedding in Scotland, this romantic venue will make your Scottish Wedding dream come true. Built in 1840, Norton House Hotel & Spa in Edinburgh, Scotland was always intended as a traditional country retreat, removed from the bustle of the city. This four star hotel in Scotland is just a 20-minute drive from Edinburgh city centre and a mere ten minutes away from Edinburgh Airport. Situated in 55 acres of grounds, Norton House Hotel & Spa Edinburgh offers 83 bedrooms, including 36 luxury executive bedrooms, junior suites and the master suite. Norton House Hotel in Scotland offers the popular contemporary Brasserie. ... more   less 

Additional Information about Norton House Hotel & Spa Edinburgh

Address: Ingliston, Edinburgh EH28 8LX, Scotland
Region: United Kingdom > Scotland > Edinburgh
Price Range: $194 - $468 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Norton House Hotel & Spa Edinburgh 4*
Number of rooms: 83
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, Travelocity, Agoda, Hotwire, Priceline, TripOnline SA and Evoline ltd so you can book your Norton House Hotel & Spa Edinburgh reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Norton House Hotel And Spa Edinburgh
Norton Hotel Edinburgh
Norton House Hotel & Spa Edinburgh Scotland
Hotel Style:
#6 Spa Hotel in Edinburgh
#10 Business Hotel in Edinburgh
#10 Family Hotel in Edinburgh
#25 Luxury Hotel in Edinburgh
#25 Romantic Hotel in Edinburgh
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Questions & Answers

Here's what travellers have asked, with answers from Norton House Hotel & Spa Edinburgh staff and other travellers.
29 questions
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Questions? Get answers from Norton House Hotel & Spa Edinburgh staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If booking suite try to ensure it is not a duplex room you are choosing as the layout is not great. Have stayed before in the Lomond Suite.”
ChristineM191250, 15 Apr 2017 | Read review
“we had the exec which was very spacious for the 4 of us together!! and very comfortable”
brugeegg, 27 Mar 2017 | Read review
“if you have any special requirements The Hotel was happy to oblige”
diddyd331, 18 Mar 2017 | Read review
“Executive rooms are good and have balconies.”
MarionM405, 18 Mar 2017 | Read review
“Only went for afternoon tea but family have stayed and found it very good”
763pams, 3 Mar 2017 | Read review
5 of 5