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The Balmoral Hotel

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Traveller (1334)
Room & Suite (716)
Dining (238)
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Overview
  • Excellent73%
  • Very good19%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“the palm court”(134 reviews)
“scotch bar”(69 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
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Rooms
Jun. 12Jun. 13
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,141)
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Traveller rating
2,753
692
207
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85
43
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All reviewsthe palm courthadrian's brasseriescotch barrocco fortemarble bathroomsean conneryconcierge stafftrain stationbeautiful hotelturn down serviceluxury hotelprinces streetbirthday treatedinburgh castlecastle viewroyal milespa
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1,271 - 1,275 of 3,780 reviews
Reviewed December 31, 2015

This hotel is absolutely stunning and we were made to feel welcome from start to finish. It was a present for my husbands Christmas and the staff made it very special for us. Dinner in Number One was excellent every course was better than the...More

Review collected in partnership with this hotel
Thank Lynsey O
Reviewed December 31, 2015

too many little things to mention, just enough to say that we were very disapointed at our stay, the staff seemed to try hard but couldn't cope. Sadly, don't think we will return. Not five star standard, have stayed in other Rocco Forte hotels, this...More

Review collected in partnership with this hotel
3  Thank Harry W
Response from BalmoralEdinburgh, General Manager at The Balmoral HotelResponded January 7, 2016

Dear Guest I am delighted that you enjoyed your previous experiences at our sister properties however, I am truly sorry to learn that you left The Balmoral with such a poor impression. I am extremely concerned to read that your overall experience did not meet...More

Reviewed December 30, 2015

Whilst there was nothing really wrong with this hotel if I return to Edinburgh i would probably chose one of the newer hotels. Lots of great points and by far the best was the service. It was first class and the efforts of the team...More

Thank nadineabc
Response from BalmoralEdinburgh, General Manager at The Balmoral HotelResponded January 7, 2016

Dear Guest Thank you for choosing to stay with us at The Balmoral during your recent visit to Edinburgh. I am delighted to learn that you were impressed with the hotel in general. Your comments regarding the first class service you received from my colleagues,...More

Reviewed December 30, 2015 via mobile

Overall very good stay, including a good gym and nice pool. Hadriens was ok, but we wouldn't probably have a Christmas dinner there again. Great concierge service. The location is fabulous, close yo everything and easy to reach by airlink and tram. Breakfast service must...More

Thank mitochi
Response from BalmoralEdinburgh, General Manager at The Balmoral HotelResponded January 7, 2016

Dear Guest Thank you very much for your review following your stay at The Balmoral. We are delighted to read that overall you had a very good stay and that you were impressed by the service provided by our Concierge team as well as our...More

Reviewed December 30, 2015

The people at the hotel were invariably friendly and helpful -- check-in, restaurant staff, spa staff. But the building is tired. The 1950-institutional locker rooms aren't in keeping with the spa prices. The chaotic approach to service at breakfast tended to end in the right...More

Review collected in partnership with this hotel
Thank GoesToo
Response from BalmoralEdinburgh, General Manager at The Balmoral HotelResponded January 7, 2016

Dear Guest Thank you for your review following your recent stay at The Balmoral. I am pleased to read that you were impressed with the friendly and helpful service you received from my colleagues. However, I regret that you left feeling underwhelmed with certain aspects...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free Internet
Spa
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$353 - US$1,004 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Edinburgh
#3 Family Hotel in Edinburgh
#5 Business Hotel in Edinburgh
#8 Luxury Hotel in Edinburgh
#10 Romantic Hotel in Edinburgh
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$353 - US$1,004 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Edinburgh
#3 Family Hotel in Edinburgh
#5 Business Hotel in Edinburgh
#8 Luxury Hotel in Edinburgh
#10 Romantic Hotel in Edinburgh
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1334)
Room & Suite (716)
Dining (238)
Pool & Beach (44)
Amenities (53)
Family and Play Areas (3)
Nearby
Princes Street and Gardens
Glaswegians tease Edinburghers that their High Street
is only half one, since buildings only line one side.
But what they don’t say is how extraordinary the views
are from Princes Street as a result. From here you
look onto expansive and decorative public gardens
beneath the mighty basalt cliffs on which Edinburgh’s
Castle stands proud above the rest of the dramatic old
town skyline. Yet many of those on Princes Street look
...More
Questions & Answers
Ask a question
John B
May 2, 2018|
AnswerShow all 2 answers
Response from BalmoralEdinburgh | Property representative |
Dear John B Thank you for your enquiry. We are in the final few weeks of our exciting renovation project with an anticipated opening date of early June. Meanwhile we have a pop up brasserie in our lower gallery where... More
1
Vote
Deborah P
April 13, 2018|
AnswerShow all 2 answers
Response from Nick L | Reviewed this property |
Yes, their concierge is extremely friendly and helpful ... not sure about the lounge but I am pretty sure they do have. They do have a lounge at the reception, and always busy.. I do recommend for a drink there:)
1
Vote
Deborah P
April 7, 2018|
AnswerShow all 5 answers
Response from quin-i-bog | Reviewed this property |
No, there is no executive lounge but there is a full concierge service. There are several lounge areas but none of them are "club" style lounges with complimentary food and drink.
1
Vote
Room Tips
"Always ask prior to arriving, if you don’t ask you will not get"
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"The Castle View rooms have a fantastic view of the castle and park."
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"Room 520 was awesome! 1 bedroom suite"
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"Good service and location."
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