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Holiday Inn Edinburgh

2,359 reviews
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Traveller (368)
Room & Suite (272)
Dining (102)
Overview
  • Excellent23%
  • Very good44%
  • Average23%
  • Poor7%
  • Terrible3%
Travellers talk about
“city centre”(362 reviews)
“cool jade”(23 reviews)
“pentland hills”(49 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,359)Write a Review
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All reviewscity centrecool jadepentland hillsswimming poolexecutive roomleisure facilitiestrouser pressday ticketbus stop rightreception stafffamily roomsofa bedbuffet stylestayed here for one nighttea and coffeecooked breakfasthaggis
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781 - 785 of 2,177 reviews
Reviewed 9 October 2015

Was sent here by the Marriott as they had a problem with my booking. From my experience in recent years Holiday Inns are rather tired and a bit scruffy. This was no exception in the room and hall area. However, the gym was excellent -...More

Thank Joel M
Response from HIEdinburgh, Guest Relations Manager at Holiday Inn EdinburghResponded 13 October 2015

Thank you for taking the time to review your experience. I am dissapointed that we did not provide an experience equal to one of our competitors and that your previous perceptions of the Holiday Inn brand were unchanged. We do action each individual review personally...More

Reviewed 7 October 2015

We stayed for 2 nights at the beginning of October. We had stayed here previously for a 1 night stay and were very happy with the facilities, so chose to stay here again for this trip. Check in was quick, friendly and efficient and the...More

Thank AmandaABZ
Response from HIEdinburgh, Guest Relations Manager at Holiday Inn EdinburghResponded 7 October 2015

Thank you for your 5 star review of your recent experience at Holiday Inn Edinburgh. I am delighted to read that you have enjoyed all aspects of your stay with your family including the warm welcome your evening meal, breakfast and a clean and comfortable...More

Reviewed 7 October 2015

Stayed here at the weekend, friendly welcome and as we arrived early we were able to leave our bags while we went to the zoo for the day. The location is very good for the zoo, right next door and not far from the city...More

Thank Rebecca P
Response from HIEdinburgh, Guest Relations Manager at Holiday Inn EdinburghResponded 8 October 2015

Thank you for your feedback on your recent stay at Holiday Inn Edinburgh. I am most concerned to read your comments regarding the music being played through the central music feed. I will ask for this to be investigated externally as we do not control...More

Reviewed 6 October 2015

Have stayed here a few times on business throughout 2014/15 and really cant say whether its a good hotel or not. I am normally either highly pleased or highly unimpressed but never quite so undecided ! First thing is the architecture of the hotel itself...More

1  Thank AandMO
Response from HIEdinburgh, Guest Relations Manager at Holiday Inn EdinburghResponded 8 October 2015

Thank you for taking the time to write a detailed review of your many experience with us at Holiday Inn Edinburgh. Whilst your review is very mixed I can appreciate your comments in regards to the product. The refurbishment and upgrade of the bedrooms is...More

Reviewed 6 October 2015

We have stayed here on numerous occasions and find it very ordinary to be honest, as l believe l have mentioned before it needs some work doing to bring it up to the standards that a £100+ hotel should provide to the customers. The accommodation...More

Thank BillyDixon
Response from HIEdinburgh, Guest Relations Manager at Holiday Inn EdinburghResponded 9 October 2015

Thank you for taking the time to review your recent sty at Holliday Inn Edinburgh. I am pleased to read that you have found a hidden gem within the Hotel and that being the restaurant. Our maintenance and refurbishment is an ongoing project from our...More

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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$65 - US$244 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Family Hotel in Edinburgh
#56 Luxury Hotel in Edinburgh
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$65 - US$244 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Family Hotel in Edinburgh
#56 Luxury Hotel in Edinburgh
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (368)
Room & Suite (272)
Dining (102)
Pool & Beach (6)
Amenities (31)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
charlotte g
2 December 2017|
AnswerShow all 5 answers
Response from MidwifeJojo | Reviewed this property |
we booked zoo tickets via zoo website. there was an early bird discount for booking in advance but not heard of a half price offer.
1
Vote
geraldinewallis
24 November 2017|
AnswerShow all 3 answers
Response from Candis T | Reviewed this property |
I didn't have the panda package with the hotel, I just paid at the zoo and went in
0
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Room Tips
"Good view from higher floors"
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"Rooms at the front have a nice view"
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"Won't let me fill in hotel ratings 5/3/3"
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"Excellent for city center or Zoo"
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