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Ten Hill Place, BW Premier Collection

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#31 of 150 Hotels in Edinburgh
Certificate of Excellence
GreenLeadersSilver level
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Ten Hill Place, BW Premier Collection
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1,500 Reviews from our TripAdvisor Community

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There are newer reviews for Ten Hill Place, BW Premier Collection
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Showing 1,356: English reviews
Belfast
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 November 2012

Stayed in Ten Hill Place for 3 nights 2-5 Nov. Had read some negative reviews about building work, etc. in the Reception area prior to arriving but was reassured that this was nearing completion. There was some minor disruption but not really an issue. Staff were friendly and efficient on check-in. On exiting the lift on 4th floor we were... More 

Helpful?
1 Thank Jim901
Chris G, General Manager at Ten Hill Place, BW Premier Collection, responded to this review

Thank you for your review - we did indeed have a problem with the heating system during the time that you stayed which affected a small number of rooms. Our heating contractors were able to put this right quickly, and in the meantime we did need to provide our guests with portable heaters if they didn't wish to move rooms.... More 

Scotland, UK
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 11 November 2012

We stayed here last Saturday after a big family wedding in the Royal College of Surgeons across the street so it could hardly have been more convenient. The hotel has taken a bit of a pasting on this site recently - much of it justified I suspect after a questionable management decision to carry out major re-furbishment in the hotel's... More 

Helpful?
Thank MikeThelma
Chris G, General Manager at Ten Hill Place, BW Premier Collection, responded to this review

Thank you for leaving your comments - I'm glad you found your room to be comfortable and that your party enjoyed thier stay. I am proud of our team whose dedication ensured that we were able to continue to deliver our usual high standard of service despite cosmetic changes to the ground floor area and a relocated reception desk. As... More 

Glasgow, Scotland, United Kingdom
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 9 November 2012

Well situated for Royal Mile and only a short walk from the station. They even provided free car parking on a limited basis but this is unusual in hotels in this area of Edinburgh. Room was comfortable and clean and had all the basics covered. Breakfast was excellent and really have no compolaints at all. Will probably stay again.

Helpful?
Thank Rognvald J
Chris G, General Manager at Ten Hill Place, BW Premier Collection, responded to this review

Thank you for leaving your comments - we hope to see you back soon! More 

London, United Kingdom
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 6 November 2012

We arrived at the hotel very late due to a delayed flight, only to find the window in the room had been left wide open -- the room was freezing. When we called to ask if we could switch rooms, the front desk was not helpful. Furthermore, they forgot our wake up call the next morning. They did provide us... More 

Helpful?
Thank JWKatz22
Chris G, General Manager at Ten Hill Place, BW Premier Collection, responded to this review

It's great to receive feedback on our hotel from seasoned travellers, and invaluable for us to hear what we could do better. In this case I must offer my apologies that our front desk team were not able to resolve your points more quickly, as is thier goal - this should have been taken care of swiftly. I am glad... More 

Leeds
Level Contributor
58 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 6 November 2012

Great Position ; Helpful Staff ; Good Breakfast : Good Standard of Rooms. Stayed for Fringe Festival ............. right in the middle of absolutely everything ! Only negative was the lounge area or lack of it, but we were there for the Festival and hardly had time to draw breath.

Helpful?
Thank rpjmLeeds
Chris G, General Manager at Ten Hill Place, BW Premier Collection, responded to this review

Thank you for your comments - i'm glad you enjoyed the city at Festival time and yes it can be rather non-stop for a whole month! We are lucky to be right in the centre of the major venues although we do enjoy being on one of the quieter streets at night time. You'll be pleased to hear we now... More 

Perth, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 November 2012

I was attending a function at the Royal College of Surgeons (which is just across the road) so made a room booking for this hotel 2 months prior to the event. When I arrived I was informed that due to a problem with their booking system they did not have a room for me. They did offer a room at... More 

Helpful?
2 Thank Partick91
Chris G, General Manager at Ten Hill Place, BW Premier Collection, responded to this review

Thank you for leaving your comments, which I read with some concern - it is the case that the hotel becomes overbooked from time to time. We realise that this can be most inconvenient so of course it is something we try to avoid if at all possible. Unfortunately in this case we couldn't avoid it and so a nearby... More 

Coventry, United Kingdom
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 November 2012

Myself & 2 other colleagues stayed at Ten Hill Place on Monday 29 October. Great location for central Edinburgh/castle etc. Nice comfortable rooms, only real critisism of the rooms myself & my colleagues all found them cold and no blankets or additional bedding. The shower cubicle in my room desperately needed regrouting and the bedside lights did not work. They... More 

Helpful?
Thank Jo W
Chris G, General Manager at Ten Hill Place, BW Premier Collection, responded to this review

Thank you for leaving your comments - I am glad to hear you found our rooms comfortable, although i'm sorry to hear you found the rooms to be cold on this occasion. I am quite sure this would be something that my team could have remedied for you and your colleagues, and I am sorry we didn't have this opportunity.... More 

Skipton, United Kingdom
Level Contributor
60 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 31 October 2012

Second time having stayed on business 2 years ago, I wasnt made aware of the fact they were refurbishing the reception and bar area before arriving but they had made arrangements for guests to be able to get a drink if they wanted to so not a problem. Room was a standard room, 2nd floor, at the front overlooking a... More 

Helpful?
Thank DisneyAJ
Chris G, General Manager at Ten Hill Place, BW Premier Collection, responded to this review

Thank you very much for leaving your review, I find our regular guests are able to provide a balanced view of how the hotel is progressing which is of great value to us. We are very lucky with our location and I am pleased you found your room to be comfortable and that our team provided you with helpful service.... More 

Wimborne, United Kingdom
Level Contributor
61 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 31 October 2012

I stayed in Ten Hill Place during a business trip to Edinburgh in Sept 2012. It was clean, modern and well equipped, with a reasonably decent restaurant. I'd definitely book again next time I'm in Edinburgh.

Helpful?
Thank kerh71
Bracknell, United Kingdom
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 29 October 2012

Looked at this hotel on Tripadvisor before I booked and to be honest the recent reviews weren't great. I always refer to Tripadvisor before booking any accomodation and usually wouldn't book anywhere below '4 out 5'. So on this occasion I stepped out of line as on their website it sounded and looked very nice, the type of style I... More 

Helpful?
Thank Glen32

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Staying in Southside & Holyrood

Neighbourhood Profile
Southside & Holyrood
Many of Edinburgh’s student hangouts gather around university buildings in Southside, the sort of neighbourhood that supports a long string of second-hand shops and eateries serving ethnic food for just a few pounds. In August the student population is replaced by vast numbers of boisterous visitors here for the Fringe, Edinburgh’s world-class comedy and arts festival which headquarters itself here. Flanking Southside are two great parks. The Meadows is a vast flat and sporty space where football, rugby, tennis, cricket, croquet, and golf often all take place side by side. Kids in its big playgrounds add to the joyful noise. Far bigger and much wilder, Holyrood Park extends to the east and provides a real hike up Arthur’s Seat, but the district is best known as the site of Scotland’s Parliament and its premier Royal Palace—and their steady stream of sightseers.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
No.Ten Restaurant
No.Ten Restaurant
Cuisines: European, British, Scottish
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Business Centre with Internet Access
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Ten Hill Place Hotel in Edinburgh - one of the capital's premier city centre hotels. Voted as 'conference hotel of the year 2015' Scottish Hotel Awards. Set in a quiet Georgian square with airy public places to each of our 77 smart bedrooms, the mood of Ten Hill Place Hotel is one of quiet sophistication, and one we believe sets us apart from other Edinburgh hotels. So if you are looking for an Edinburgh city centre hotel, be sure to make Ten Hill Place your first destination and an address we hope you will come back to again and again. During your stay why not visit our Number 'Ten Restaurant' recently awarded 1 AA Rosette for our current menu or '10 Wine Bar' by Corney & Barrow, with live Piano music Thursday, Friday and Saturday evenings both are located on the ground floor and are the perfect places to enjoy a meal or drink with friends or family. 'Number Ten Restaurant' our Rosette award winning restaurant, enjoy friendly service whilst being tempted by our locally sourced a la carte seasonal menu served from 5pm to 9.30Pm. '10 Wine Bar' by Corney & barrow. The wine bar menu available during from 12pm till 9.30Pm offers a wide range of teas, coffees, snacks, sandwiches, lights meals and traditional dishes to enjoy. The bar displays a large range of specially selected wines by Corney & Barrow, draught and local bottle beers, malt whiskies, Gins, vodkas and spirits for you to sit back and relax with. Ten Hill Place cares about the environment and has a Gold Award for Green Tourism from VisitScotland. ... more   less 

Additional Information about Ten Hill Place, BW Premier Collection

Address: 10 Hill Place, Edinburgh EH8 9DS, Scotland (Formerly Ten Hill Place)
Region: United Kingdom > Scotland > Edinburgh > Southside & Holyrood
Price Range: $111 - $390 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ten Hill Place, BW Premier Collection 4*
Number of rooms: 77
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Also Known As:
10 Hill Place Hotel
Ten Hill Place Edinburgh
Hotel Ten Hill Place
Ten Hill Place, BW Premier Collection Edinburgh, Scotland
Hotel Style:
#2 Green Hotel in Edinburgh
#19 Luxury Hotel in Edinburgh
#54 Family Hotel in Edinburgh
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Questions & Answers

Here's what travellers have asked, with answers from Ten Hill Place, BW Premier Collection staff and other travellers.
18 questions
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Malton, United Kingdom
over a year ago
Newcastle upon Tyne, United Kingdom
1 month ago

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Questions? Get answers from Ten Hill Place, BW Premier Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Floor 4 or 5 will have the best views.”
  • I took this through our window in the room. King Arthur's Seat!
  • Sunrise from the window of our room (419)
  • Our lovely room.
  • The see-through bathroom door.
 of 5 bubbles LiuBot, 2 Dec 2016 | Read review
“We had a superior room which was excellent . ”
 of 5 bubbles heathermclean1, 1 Dec 2016 | Read review
“Book this over the Ibis down the road. Its a few minutes longer to walk to but worth it”
 of 5 bubbles Jedburglives, 19 Nov 2016 | Read review
“Electrical outlets could be better organized. We had to buy two other adapters to get our needs met.”
 of 5 bubbles W8454IIjosephh, 2 Nov 2016 | Read review
“We were on the ground floor in room 111, would def recommend.”
 of 5 bubbles MaureenM672, 31 Oct 2016 | Read review
5 of 5
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