Novotel Edinburgh Park
15 Lochside Avenue, Edinburgh EH12 9DJ Scotland
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#31 of 164 hotels in Edinburgh
Location
Cleanliness
Service
Value
Travellers' Choice
The 4-star Novotel Edinburgh Park is ideally located for a city break in Edinburgh. The hotel is a two-minute walk to Edinburgh Park tram and train station providing easy access to the Airport and Edinburgh city centre. The 170 rooms are spacious and have a contemporary design with complimentary Wi-Fi throughout the building. Our in-house Restaurant is the perfect spot for a bite to eat after a busy day sightseeing, serving quality food and drink in relaxed surroundings. (Sat Nav: EH11 4DF, Exit from City Bypass)
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Secured parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Special diet menus
Wine / champagne
Indoor play area for children
Children Activities (Kid / Family Friendly)
Highchairs available
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Steam room
24-hour security
Baggage storage
Gift shop
Non-smoking hotel
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Soundproof rooms
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Languages Spoken
English, French, Russian, Spanish and 9 more
Location
Contact
15 Lochside Avenue, Edinburgh EH12 9DJ Scotland
Getting there
Rental CarsSee car hire from US$30/day
3441Reviews79Q+A100Room tips
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My wife and two daughters pent three nights at the Novotel Edinburgh Park. We had the family package of two interconnecting rooms. Our daughters had a double and sofa bed whilst we had a large comfy king bed. The rooms were spacious and clean. The hotel staff wee friendly and helpful especially the cleaning staff. We had breakfast each morning and the selection of food was good. There is a small gym and pool in the basement who has good for the girls to unwind each day. The tram is a short 5 minute walk and there is a large Tesco opposite the hotel. We have stayed at the hotel before when visiting family and we would happily stay here again.
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Attila Szabo, General Manager at Novotel Edinburgh Park
Responded yesterday
Dear jbg7, thank you for taking the extra time to share your five-star feedback with us. We are so happy that you enjoyed the time you spent at Novotel Edinburgh Park. It always feels like a pat on the back to receive comments like yours, as we do work every day in order to guarantee the satisfaction of our valued guests. Hopefully, you will keep returning to N.E.P many more times in the future. Thank you once again and we all wish you a lovely weekend. Sincerely, Daniela Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very good location,everything is accesible by tram.Roxana,Attila,Alex,Gabor and Ciprian are the nicest and most helpful receptionists,who try to fulfill all requests. The water in the pool is very pleasant and the steam cabin is also very relaxing.Breakfast is fantastic,plenty of choice,however the lady serving breakfast is not very nice.We arrived right at the beginning of breakfast and entered the restaurant,when she rudely kicked us out,saying that they weren't ready yet.
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Date of stay: November 2022Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Attila Szabo, General Manager at Novotel Edinburgh Park
Responded 3 days ago
Dear Fecser Z, thank you for taking the time to share this lovely feedback with us. We are over the moon with your comments regarding the quality of our facilities, and please know that Roxana, Ciprian, Alex, Gabor and Attila really do appreciate your taking the time to mention their names as special contributors to your stay. I am sorry that you experienced an issue during breakfast service. Please allow me to assure you that your feedback will be shared with our Food & Beverage Manager as it is our ambition to keep offering improved services to our valued guests. Thank you and we are confident that, on your next visit to Novotel Edinburgh Park, your stay will be worth five stars. Sincerely, Daniela Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent location right at the end of the M8, very helpful and friendly staff, breakfast was excellent a great start to the day. Hotel was clean and room was a decent size with everything you need including a fridge, facilities including the swimming pool was very good
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Date of stay: January 2023Trip type: Travelled on business
Room Tip: Parking is an extra which could easily have been included in the cost
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Attila Szabo, General Manager at Novotel Edinburgh Park
Responded 6 days ago
Dear Spootebb, thank you for taking the time to share your lovely five-star feedback with us. The whole team at N.E.P are dlighted to hear that you found our staff so friendly and that we contributed to make your stay more special. I am sure that you really enjoyed our swimming pool as well, especially this time of year the swimming pool is such a treat! We hope you are back to this hotel very soon. Sincerely, Daniela Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here for 2 nights in January as i was visiting a firm in the Gyle business park a short walk away. The hotel is easy to get to being a 1 minute walk from Eduinburgh park tram top, making it an easy find from the airport and easy to get into the city centre, There are a few shops, Aldi, TK max Tescos, within a 5 min walk with a KFC and Krispy kreme just over the roundabout. Staff were helpful and check in was fine, the hotel feels modern and well presented albeit in an anonymous chain, you could be anywhere kind of way. The breakfast was fine with usual selection of buffet hot and cold items. i was booked onto a superior room which is where i felt the hotel fell down somewhat. Although it did have what felt like a newly renovated bathroom the rook consisted of 2 beds which were a strange combination of being smaller than a double but larger than a single which didnt make for a fantastic nights sleep. Also the minibar/fridge was completely empty not even a bottle of water on either night which i found surprising. The view from the room (1st floor 140), was of a flyover and the hotel bins. (there is a reason there are very few external photos of the hotel) which i didnt mind until i was awoken the first morning at 6.20 by the glass bin being emptied. This is the only reason i didnt rate the hotel higher as otherwise was a pleasant stay…
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Date of stay: January 2023Trip type: Travelled on business
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We stayed here just after new year for the night before our flight at Edinburgh airport and it was great as always , we stayed in one of the suites as we had before and it was great to have a relaxing time before we needed to travel , we liked the fact since the last time we stayed they have added some extras in the room the crisps and juice etc Room was spotless and we enjoyed the pool and steam room , just what we needed after a busy Xmas and new year , we will be back sometime this year for sure .
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Attila Szabo, General Manager at Novotel Edinburgh Park
Responded 2 days ago
Dear Kazaa, thank you for taking the time to leave this great review for us at Novotel Edinburgh Park. We are delighted with your feedback and we hope that you come back to this hotel many more times in the future for more excellent stays. Thank you and we wish you a lovely end of the week. Sincerely, Daniela Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel and facilities are lovely. Very comfortable rooms, lovely food and friendly staff. Swimming pool is lovely with towels so no need to take your own or room towel down. The hotel is very close to the tram stop, train network to get into Edinburgh and the airport.
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Date of stay: January 2023Trip type: Travelled as a couple
Room Tip: Parking says £20 for 24 hours but this doesn’t seem to apply to hotel guests. Remember you £1...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Attila Szabo, General Manager at Novotel Edinburgh Park
Responded 1 week ago
Dear Kim, thank you so much for your lovely feedback regarding your recent stay with us. It is always so nice for us to learn about our guest's experiences and we find this very reassuring as it shows us that our hard work pays off and we can say that we offer the very best to our guests. Thank you and we hope to see you again very soon. Sincerely, Daniela Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Coastal15062268687 wrote a review Jan. 15
I stay in Accor Hotels (Mercure, Novotel amongst others) across the UK, this one is the best of them, (closely followed by London Bridge Mercure). Staff are excellent, polite and helpful at all times.
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Date of stay: January 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Attila Szabo, General Manager at Novotel Edinburgh Park
Responded 1 week ago
Dear Coastal1506, thank you on behalf of the whole team at N.E.P for taking the time to share your feedback with us. We are happy to hear that you consider this hotel one of the best Accor hotels in the UK. I will certainly share this comment with everyone in the team as I know that this would feel as a pat on the back for all of them. Thank you once again and we hope to welcome you back to this hotel very soon. Sincerely, Daniela Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Just a quick review to thank Alesia, who was responsible for preparing my room for arrival. It was immaculate and I think that these members of staff are often overlooked as you may never meet them! The place was spotless and as daft as it sounds, I very much appreciated the wee touch of turning the shower heads towards the wall slightly so I didn't get soaked when turning the water on whilst still fully clothed! On the subject of the shower, it is a wonderful rainfall one as well as a standard shower head and the temperature was divine. Lovely products too. The pool was lovely. The gym is pretty basic and whilst not wanting to criticise, it could be much, much better. Some free weights would be a worthwhile addition. I did visit the bar. Drinks are standard prices with a good selection. My only real area for more negative feedback is the cost of the food. I ordered a chicken tikka masala. It was tasty enough but really only as good as a decent supermarket version. I ordered garlic bread with cheese as a starter. It cost £7 and was vastly overpriced. It did taste very nice but it was 3 small slices of bread. It's not going to stop me visiting - I'll just order something else next time!…
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Date of stay: January 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Attila Szabo, General Manager at Novotel Edinburgh Park
Responded 1 week ago
Dear Laura, Thank you for taking the time to share your lovely feedback with us. Please know that everyone, especially Alesia and our whole Housekeeping team, does really appreciate your kind words as it is true that oftentimes they work behind the scenes and do not get the recognition they deserve. Thank you for all your comments and suggestions, please know that we are listening to our guests and always interested in ways that we can keep improving the quality of our services and facilities. I am confident that, on your next stay, you review will be worth five stars :) Sincerely, Daniela Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed one night in an executive queen room (upgrade was complimentary) - lovely spacious room with excellent facilities - had a warm welcome from reception staff at start and end of stay - lovely welcome also by the Scottish lady who greeted us at breakfast. The food in the restaurant was very average - breakfast offered a good selection. In all a very good stay and I would not look beyond if needing an airport hotel.
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Date of stay: January 2023
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Attila Szabo, General Manager at Novotel Edinburgh Park
Responded 2 weeks ago
Dear Bill, thank you for taking the time to share your lovely five-star review with us. We are genuinely over the moon with your feedback, especially Nina, the Scottish lady who welcomed you at breakfast. We do hope that you return to this hotel many more times in the future. Thank you and enjoy your weekend, Sincerely, Daniela Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lovely stay all round: room was upgraded and received small gifts for our anniversary, staff were great especially Gabor at reception who checked us in, room was really nice and bed was really comfy. Loved the bathroom and the new sustainable and ecofriendly free toiletries. Pool and breakfast were great too!
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Date of stay: January 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Attila Szabo, General Manager at Novotel Edinburgh Park
Responded 2 weeks ago
Dear Samantha, thank you for taking the time to leave us feedback regarding your recent anniversary stay with us at Novotel Edinburgh Park. I am happy to hear that you enjoyed your special visit and that Gabor provided you with such a lovely welcome. Thank you for all your positive comments regarding our eco-friendly initiatives and the quality of our facilities. We do hope that you come back to this hotel again in the future. Sincerely, Daniela Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$73 - US$198 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel edinburgh park hotel edinburgh, accor edinburgh park, edinburgh novotel
LOCATION
United KingdomScotlandEdinburgh
NUMBER OF ROOMS
170
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Claim Your ListingNovotel Edinburgh Park (C̶$̶1̶4̶7̶) C$95 - UPDATED 2023 Prices, Reviews & Photos (Scotland) - Hotel - Tripadvisor
Frequently Asked Questions about Novotel Edinburgh Park
Which popular attractions are close to Novotel Edinburgh Park?
Nearby attractions include Bridge 8 Hub (1.2 km), Skirmish Edinburgh Paintball (1.1 km), and Time Twisters (0.8 km).
What are some of the property amenities at Novotel Edinburgh Park?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Novotel Edinburgh Park?
Top room amenities include a flat screen TV, a refrigerator, and blackout curtains.
What food & drink options are available at Novotel Edinburgh Park?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Novotel Edinburgh Park?
Yes, paid private parking on-site and secured parking are available to guests.
What are some restaurants close to Novotel Edinburgh Park?
Conveniently located restaurants include Lynne's Scrumptious Snax, Westgate Farm, Dining & Carvery, and The Glass Cube.
Are there opportunities to exercise at Novotel Edinburgh Park?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Novotel Edinburgh Park?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Novotel Edinburgh Park?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Novotel Edinburgh Park offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Novotel Edinburgh Park?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Portuguese.