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Novotel Edinburgh Park

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#78 of 150 Hotels in Edinburgh
Certificate of Excellence
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1 room 2 adults 0 children
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Novotel Edinburgh Park
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1,994 Reviews from our TripAdvisor Community

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Showing 1,767: English reviews
Market Drayton, United Kingdom
Reviewed 28 August 2015

Review collected in partnership with Accorhotels.com
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Helpful?
Thank david j
MathieuBatut, Guest Relations Manager at Novotel Edinburgh Park, responded to this review

Halifax, United Kingdom
Reviewed 24 August 2015 via mobile

Good hotel with everything you'd need. It is out of the centre but the train and tram stops are just outside so really easy to get in to the city centre. Rooms around the back are right next to the train and tram lines which are a bit irritating. Bar, restaurant and pool though very good quality and a decent...

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Helpful?
Thank Jonathan S
MathieuBatut, General Manager at Novotel Edinburgh Park, responded to this review

Dear Guest, Thank you very much for your kind review. I am delighted that you have enjoyed your stay and look forward to welcoming you again soon. Kind regards, Mathieu Batut General Manager

Reviewed 23 August 2015

Staff are very friendly. Love the shower and up to date room. Could be great if you do not have an issue, but sorry if you do. The staff do not cummunicate well amongst each other and as one reviewer said they do not apologize if there is an issue. The sheets are supposed to be changed every other day...

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Helpful?
Thank Judy F
MathieuBatut, General Manager at Novotel Edinburgh Park, responded to this review

Dear Guest, Thank you very much for you review about your recent stay at Novotel Edinburgh Park. I am sorry if your experience did not meet your expectations on this occasion and I have noted your comments. I would like to take this opportunity to inform you that we will soon start the process of replacing all beds and bedding...

Ascot, United Kingdom
Reviewed 20 August 2015

Review collected in partnership with Accorhotels.com
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Thank David T
MathieuBatut, General Manager at Novotel Edinburgh Park, responded to this review

London, United Kingdom
Reviewed 17 August 2015

A very comfortable hotel, well located. I had a problem after I had checked in at 4.30pm with my room not being made up . This was immediately sorted by Olivia (who is a real star who is a great asset to the hotel and to the company). The rest of my stay was first class, except for one criticism...

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Thank Vanguard12
MathieuBatut, General Manager at Novotel Edinburgh Park, responded to this review

Dear guest, Thank you for the time to write a review about your recent stay at Novotel Edinburgh Park. I am pleased that you have enjoyed your stay and noted your feedback in regards to the dinner and breakfast service which is invaluable in our efforts to constantly review and improve our service to guests. My team and I look...

Knaresborough, United Kingdom
Reviewed 17 August 2015

Third time staying at the hotel with a family of 4. We love this hotel and its ideal to visit the Fringe, with regular trains and trams just a short walk from the hotel to get into Edinburgh Waverley. Rooms comfortable - although would prefer 2 double beds and not a sofabed. Great breakfast and attentive staff, especially the bar...

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Helpful?
Thank i8toys
MathieuBatut, General Manager at Novotel Edinburgh Park, responded to this review

Dear guest, Thank you for your kind review about your stay at Novotel Edinburgh Park. I am very pleased that your had an enjoyable stay and that our team (Olivia in particular) was able to make your experience extra special. I will personally congratulate Olivia and will share you comments with the whole team who will be delighted to hear...

Harlow, United Kingdom
Reviewed 17 August 2015

Modern, clean hotel with very friendly staff. Also very convenient for the city centre, with the tram just a 2 minute walk away. I asked to change rooms twice and both times was accommodated with a smile. The staff made it very special. A special mention goes to Lauren McClean, who cheered me up every morning at breakfast with her...

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Helpful?
Thank Jim S
MathieuBatut, General Manager at Novotel Edinburgh Park, responded to this review

Dear Guest, Thank you very much for telling us about your recent stay at Novotel Edinburgh Park. I am delighted that you enjoyed your visit and found our team helpful. I will personally congratulate Lauren for her morning cheerfulness. Your comments will serve as an encouragement for all the team to carry on striving to provide a superior level of...

Dundee, United Kingdom
Reviewed 16 August 2015 via mobile

Just back from another good stay here. Room was quite warm but there was a letter offering fans or bed sheets if you were too hot. Nice warm welcome at reception and easy check in and check out. I was celebrating my birthday and I received a birthday card, party popper, 2 free drink vouchers and some shortbread. This was...

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Thank missymich1
MathieuBatut, General Manager at Novotel Edinburgh Park, responded to this review

Dear Guest, Thank you very much for taking the time to post a review about your recent stay at Novotel Edinburgh Park. I am delighted that you had another enjoyable stay with us and will share your comments with my team. I have noted your feedback regarding the amenities provided in the bathroom and would like to confirm that shower...

England
Reviewed 15 August 2015

A good hotel with good transport links, Scotrail and trams just a five minute walk away. The rooms have heat exchangers which are quite noisy if your a light sleeper. Speak to reception they can turn it off. Swimming pool is nice to relax in after trekking round Edinburgh. Would I come back. Definitely.

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Thank Rebel52
MathieuBatut, General Manager at Novotel Edinburgh Park, responded to this review

Dear guest, Many thanks for positing a review about your recent stay at Novotel Edinburgh Park. It is great to know that you enjoyed your stay and would not hesitate coming back. The team and I look forward to welcoming you back again soon. Kind regards, Mathieu Batut General Manager

Norwich, United Kingdom
Reviewed 14 August 2015

A modern and well equipped hotel close to the tram system which links the airport (although if there are more than 2 of you travelling, it's cheaper to take a taxi). Staff very friendly and helpful the food good value with a lot of choice available at breakfast. Rooms comfortable. Nice if a little small swimming pool, decent sized gym....

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Helpful?
Thank politicsandrew
MathieuBatut, General Manager at Novotel Edinburgh Park, responded to this review

Dear guest, Thank you very much for your review about your stay at Novotel Edinburgh Park. I am delighted that you had a very positive experience and enjoyed the service and food provided during your stay. I have also noted your feedback about the changing rooms and would like to assure you that we are already looking into this to...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The 4-star Novotel Edinburgh Park is ideally located for a city break in Edinburgh. The hotel is a two-minute walk to Edinburgh Park tram and train station providing easy access to the Airport and Edinburgh city centre. The 170 rooms are spacious and have a contemporary design with complimentary Wi-Fi throughout the building. Our in-house Restaurant is the perfect spot for a bite to eat after a busy day sightseeing, serving quality food and drink in relaxed surroundings. ... more   less 

Additional Information about Novotel Edinburgh Park

Address: 15 Lochside Avenue, Edinburgh EH12 9DJ, Scotland
Region: United Kingdom > Scotland > Edinburgh
Price Range: $88 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Edinburgh Park 4*
Number of rooms: 170
Reservation Options:
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Also Known As:
Novotel Edinburgh Park Hotel Edinburgh
Accor Edinburgh Park
Edinburgh Novotel
Novotel Edinburgh Park Scotland
Hotel Style:
#42 Luxury Hotel in Edinburgh
#57 Family Hotel in Edinburgh
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Edinburgh Park staff and other travellers.
26 questions
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Questions? Get answers from Novotel Edinburgh Park staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wi-fi signal can sometimes be a problem if far away from reception (i'm told), however i've found it okay”
 of 5 bubbles Daftlad1962, 7 Feb 2017 | Read review
“Central heating was not working at all. This was reported to reception but nothing happened. This made the room very hot at night (2 night stay) and made sleep difficult. I have stayed at this hotel many times before and have noticed a decline in standards of hygiene in rooms and bathrooms. Some need cleaned better, others need to be properly maintained.”
 of 5 bubbles isobel5, 14 Jan 2017 | Read review
“All I can suggest is stay away from the third floor, tried 2 rooms and both as bad as eachother.”
 of 5 bubbles Anon741852963, 10 Jan 2017 | Read review
“Awe were on thr third floor and it was very very quite”
 of 5 bubbles DARLING925, 4 Jan 2017 | Read review
“We had an issue with the room temperature - which I fully accept may have down to "pilot error" on my part rather than faulty central heating control. We called reception and someone came and adjusted it bringing almost instant warmth to the room. ”
 of 5 bubbles jamesfA9221QW, 26 Dec 2016 | Read review
5 of 5