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Macdonald Rusacks Hotel

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1,219 Reviews from our TripAdvisor Community

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Showing 1,190: English reviews
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Stirling, United Kingdom
Reviewed yesterday NEW

Great location but in need of refurbishment. Allocated room very small. Hot water took ages to reach the bathroom. Unable to get Sky on tv despite asking at reception for help. No parking at hotel due to wedding in hotel. Breakfast very average. Really disappointing.

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Thank AEA21
Greenock, United Kingdom
Reviewed 2 days ago NEWvia mobile

Organised a last minute 2 days DBB meal on one night. We had room 20 which is in the annexe off the main hotel. Room was large with seating area and patio door out to car park. We dined in One Under restaurant on 1st night and had lovely food with great portions. Staff were brilliant and very attentive. We...

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Thank crazimasie1
Reviewed 3 days ago NEWvia mobile

Great location however hotel in need of an upgrade /refurbishment. Poor sound proof and squeaky floor boards .funny smell when you first walk in at reception aswell .staff were very helpful and friendly

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Thank Scott K
Los Cristianos, Spain
Reviewed 3 days ago NEW

After all the chaos of arranging a 1 year olds birthday party we thought we would get away for a relaxing night in St Andrews. From check in to check out everything was first Class. Room 116 was simply breath taking, anyone who has a passion for golf could argue that they is no better view in the world, your...

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1Thank garrywood2017
North Ayrshire, United Kingdom
Reviewed 1 week ago NEW

We stayed for 2 nights B&B at the beginning of March not on a cheap deal. The first room we were given was dark,gloomy and black mould in the bathroom. The front desk were less than helpful however thanks to the porter who checked out the condition of the bathroom moved us to a far superior room. This was a...

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1Thank ritadayer
Inverness, United Kingdom
Reviewed 1 week ago via mobile

We arrived for a 2 night stay booked by our family for my husband's birthday treat. We were welcomed by very friendly staff who gave birthday wishes and free room upgrade. We entered the Bobby Jones suite to be bowled over by the wonderful spaciousness, sheer luxury and breathtaking views! The suite was spotlessly clean and beautifully furnished with lots...

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Thank Camusban7
Glasgow, United Kingdom
Reviewed 1 week ago via mobile

Wasn't sure what to expect after reading some of the negative reviews. In a great location in the centre of town and overlooking the beach and golf course. All staff very helpful and the food was lovely. Parking available if you don't arrive too late

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Thank ljmainsy2
Reviewed 1 week ago

We have stayed at this hotel before with the only problem encountered being parking in the residents car park. This was again an issue but nothing compared to the disturbed night we had due to a constant drone coming from the ventilation system directly outside our bedroom window. Avoid Room 20 - "The Auchterlonnie " at all costs as we...

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2Thank Keith R
New York City, New York
Reviewed 2 weeks ago via mobile

This hotel is awful. The rooms are small and hot. The staff is rude . I called the front desk to ask if there was anything I could do to cool the temperature in the room. The answer was no. The windows only open a few inches. Our first room had a broken lock (see photo ). I am traveling...

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1Thank itravel2run
Reviewed 2 weeks ago

Great location, good staff. Renovations required. The Hotel is tired and needs money spent on it. The rooms are small and more like a B & B type accomodation than a top hotel. Rocca restaurant was very good but expensive. Breakfast okay but a cheek to charge s surcharge for certain cooked items.

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2Thank Paul J
Kristian C, General Manager at Macdonald Rusacks Hotel, responded to this review

Thank you Paul for your recent review. I am glad to read you found the location great and the staff good during your stay We do plan to fully refurbish the hotel in conjunction with the planned extension. A tip for next time would be to book one of our already refurbished Executive or feature rooms. Thank you once again...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Macdonald Rusacks Hotel in St Andrews is a golfers paradise. Overlooking the world famous Old Course, you can indulge in a round or simply watch others tee'ing off from our comfortable R Bar. Our award-winning Rocca Bar & Grill serves the finest and freshest food against the backdrop of the Old Course's 18th hole. Our luxurious bedrooms are the perfect place to rest your head after a day exploring this beautiful seaside town. ... more   less 

Additional Information about Macdonald Rusacks Hotel

Address: Pilmour Links, St Andrews KY16 9JQ, Scotland
Region: United Kingdom > Scotland > Fife > St Andrews
Price Range: $199 - $774 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Macdonald Rusacks Hotel 4*
Number of rooms: 68
Reservation Options:
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Also Known As:
Macdonald Rusacks St Andrews
Hotel Macdonald Rusacks
Rusacks Hotel
Macdonald Rusacks Hotel St Andrews, Scotland
Hotel Style:
#3 Business Hotel in St Andrews
#5 Romantic Hotel in St Andrews
#5 Luxury Hotel in St Andrews
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Questions & Answers

Here's what travellers have asked, with answers from Macdonald Rusacks Hotel staff and other travellers.
3 questions
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over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the shore side are the only ones with a view. Do not accept room at the traffic lights on first floor.”
 of 5 bubbles oliviaScotland, 6 Mar 2017 | Read review
“Facing the sea/golf course”
 of 5 bubbles Peter3101, 4 Mar 2017 | Read review
“Ask for sea view”
 of 5 bubbles lcam2016, 26 Feb 2017 | Read review
“Room 318 Lovely back facing , very quiet , looks on to Old Course , and West Bay”
 of 5 bubbles 942hamishs, 22 Feb 2017 | Read review
“the supplement of £20 per night for a view of the golf course was not worth it.”
 of 5 bubbles harrymack19, 20 Feb 2017 | Read review
5 of 5