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Crowne Plaza Glasgow

CrownePlaza.comUS$82*
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#39 of 96 Hotels in Glasgow
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Crowne Plaza Glasgow
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2,293 Reviews from our TripAdvisor Community

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Showing 2,239: English reviews
Reviewed 19 April 2015

Stay here often when in Glasgow, staff are always polite and friendly and efficieint, rooms always comfortable and quiet. Breakfast is good, often quite busy though so get down early.. Usually eat in the restaurant too which is pretty good for a hotel restaurant

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Helpful?
1Thank Karen B
CrownePlazaGlasgow, General Manager at Crowne Plaza Glasgow, responded to this review

Thank you for taking the time to write a review. I was happy to read that you enjoy staying here, and that you find breakfast to be good. We look forward to seeing you next time you are in the area. Kind Regards, Dominic McVey General Manager

Farnborough, United Kingdom
Reviewed 18 April 2015

Very convenient hotel for both SECC and SSE Hydro (200 yards away). We were attending a concert at the Hydro. The thing that amazed us most about this hotel was not the excellent service but that having provided that service all staff turned down tips offered. I do not know if this is hotel policy but certainly refreshing and unusual!!...

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Helpful?
1Thank PeterNoyce
CrownePlazaGlasgow, General Manager at Crowne Plaza Glasgow, responded to this review

Thank you for leaving your review. I was very happy to read that the service standards of our team impressed you, and will certainly pass this on during our next meeting. We look forward to seeing you again soon. Kind Regards, Dominic McVey General Manager

Liverpool UK
Reviewed 18 April 2015

Stayed here with a group of 8 work colleagues for recruitment fair at the SECC next door. Overall very good, room was comfortable, with everything that was needed. Air conditioning was a little bit noisy and the single beds in the twin room were slightly too small but otherwise the room was quiet with a great view (14th floor). I...

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Helpful?
1Thank Tommo44
CrownePlazaGlasgow, General Manager at Crowne Plaza Glasgow, responded to this review

Thank you for your positive feedback. I was happy to read that you enjoyed your stay with us, and that our team were able to make your stay here so pleasant. I will pass on your feedback during our next team meeting, especially to Stephen. We look forward to welcoming you back soon. Kind Regards, Dominic McVey General Manager

Suffolk
Reviewed 17 April 2015

A three day, two night trip to Glasgow required accommodation, and after a slightly disappointing stay at the new "Lenny Henry" hotel just south of the river (see my previous report in January 2015) I was able to get a reservation this time at the Crowne Plaza. Our company booking system has a local rate cap amount, and this normally...

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Helpful?
Thank CISSP_on_tour
CrownePlazaGlasgow, General Manager at Crowne Plaza Glasgow, responded to this review

Thank you for taking the time to write such a comprehensive review. I was very glad to read that you enjoyed all the aspects of your stay with us, and that you had positive experiences in all of our facilities. We look forward to seeing you again in the future. Kind Regards, Dominic McVey General Manager

London, United Kingdom
Reviewed 16 April 2015

Very nice hotel but as it was literally just a B&B for us, I have no real feel for the hotel itself or the surrounding area. It all looked and felt nice but that is about all I can constructively add. They did have a countdown clock to New Years eve however !

Review collected in partnership with Amoma.com
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Helpful?
Thank mpc62_13
CrownePlazaGlasgow, General Manager at Crowne Plaza Glasgow, responded to this review

Thank you for leaving a review. I was glad to read that you enjoyed your stay with us, and that you liked our countdown clock. We hope to see you again soon. Kind Regards, Dominic McVey General Manager

fife
Reviewed 16 April 2015

Hi myself and my friend had a good time at your hotel on teusday and Wednesday this week the hotel and staff were excellent apart form one thing in our room that upset our stay I was upset by a very cracked cup in the room the cup that was in room for tea was very cracked indeed and it...

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Helpful?
Thank dolly064
CrownePlazaGlasgow, General Manager at Crowne Plaza Glasgow, responded to this review

Thank you for leaving a review. I was glad to read that you and your friend had a good time at our hotel, and am very sorry that the cracked cup provided upset you. I will investigate this matter with our housekeeping team, as there is no excuse for unserviceable crockery to be placed in rooms, as well as why...

Edinburgh, United Kingdom
Reviewed 15 April 2015 via mobile

We booked for a stay over after a concert at the Hydro and the hotel could not have been more convenient. The room itself was nice, with a great view down the river. Great selection at breakfast- and good for veggies, with veggie sausages and veggie haggis in the hot buffet without having to ask for them!

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Helpful?
Thank KMC1964
CrownePlazaGlasgow, General Manager at Crowne Plaza Glasgow, responded to this review

Thank you for writing a review. I was glad to read that you enjoyed your stay with us and particularly the selection of vegetarian foods at breakfast. We hope to see you again soon. Kind Regards Dominic McVey General Manager

Reviewed 14 April 2015 via mobile

This hotel is located in a great spot, the staff are poorly managed and lead. Breakfast and dinner is average with chaos in the waiting staff. The buffet dinner is ok for a cafe or a family economy hotel. Just not good bland tasteless not of a quality I would expect. The room was nice but the bathroom is aged...

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Helpful?
Thank Nfwragg
CrownePlazaGlasgow, General Manager at Crowne Plaza Glasgow, responded to this review

Thank you for the feedback. I was disappointed to read that you found our hotel dull. I will certainly discuss your points with the team here, to identify areas that we can improve. With regards to your bathroom, we are currently finalising plans for a refurbishment which will include the guest bedrooms and bathrooms, details of which will be announced...

Stirling, United Kingdom
Reviewed 14 April 2015

Lovely hotel in an ideal location. I would have given the stay a five star review if it wasn't for one minor flaw, on arrival at the hotel on member of the desk staff was dealing with a guest and the other two desk staff were talking to each other, they continued to ignore us and talk to each other...

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Helpful?
Thank GreigB28
CrownePlazaGlasgow, General Manager at Crowne Plaza Glasgow, responded to this review

Thank you for taking the time to leave a review. I was very glad to read that you enjoyed your stay with us, other than the delay at check in. I will mention your feedback to our team during the next team meeting, and remind them of our customer service expectations. We look forward to welcoming you back again soon....

Reviewed 13 April 2015 via mobile

I don't know why, but I keep giving this hotel a chance. However, this hotel has played it's last joker (literally). If you're lucky, you'll be offered tea or coffee at breakfast, if you're really lucky they might actually turn up with it. Forget about ordering room service, no one answers the phone, phone reception and they'll just transfer you...

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Helpful?
2Thank The-Girl-on-a-Bike
CrownePlazaGlasgow, General Manager at Crowne Plaza Glasgow, responded to this review

Thank you for taking the time to leave feedback on your visits and I am genuinely disappointed to read of the problems you have encountered. I sincerely hope that if any of these points were raised with our Guest Relations Manager, they took action to recover the situation whilst you were resident with us. Please rest assured that these comments...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to Crowne Plaza Glasgow. A modern and stylish hotel overlooking the River Clyde, with a covered walkway to the Scottish Exhibition & Conference Centre (SECC), Crowne Plaza Glasgow is an excellent choice for the business and leisure traveller. With 283 air conditioned contemporary bedrooms and suites, all fully equipped with Smart televisions, trouser press, hairdryer, iron and ironing board, tea/coffee making facilities and wireless internet access. The spacious Club Rooms boast Kingsized beds with stunning river views, Smart TVs and exclusive access to our Club Lounge, with complimentary refreshments to relax or hold informal meetings. The Leisure Club includes an indoor pool, equipped gym, sauna, spa and steam room. Alternatively, treat yourself to a massage or beauty treatment in Isis, our in-house Beauty Salon. There are 15 conference/functions suites, including a dedicated boardroom with plasma screen, to accommodate all types of events. Crowne Plaza Glasgow is located directly opposite the Glasgow Science Centre, the BBC and STV Headquarters and the nearby Transport Museum and Tall Ship visitor attraction. Easy access to shopping areas such as Braehead, Buchanan Galleries, St Enoch and Argyle Street make this a great leisure destination. The hotel is non-smoking throughout. ... more   less 

Additional Information about Crowne Plaza Glasgow

Address: 1 Congress Road | Strathclyde, Glasgow G3 8QT, Scotland
Region: United Kingdom > Scotland > Glasgow
Price Range: $135 - $408 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Glasgow 4*
Number of rooms: 283
Reservation Options:
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Also Known As:
Crowne Plaza Glasgow Hotel Glasgow
Glasgow Crowne Plaza
Crowne Plaza Glasgow Scotland
Hotel Style:
#10 Family Hotel in Glasgow
#19 Luxury Hotel in Glasgow
#24 Business Hotel in Glasgow
#28 Romantic Hotel in Glasgow
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Glasgow staff and other travellers.
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Glasgow, United Kingdom
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Glasgow, United Kingdom
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Cheshire, England
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Questions? Get answers from Crowne Plaza Glasgow staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing onto the river, hotel was very busy but there was no problems with noise.”
laurajU9568XC, 17 May 2017 | Read review
“Get a room as high as possible”
TheMadSteve, 14 May 2017 | Read review
“Higher you go the better the view!”
Hendopolis, 26 Apr 2017 | Read review
“Book a room with a full English”
Hindy1, 15 Apr 2017 | Read review
“Higher up the better”
JohnS1960, 12 Apr 2017 | Read review
5 of 5
CrownePlaza.com
US$82* /night
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Prices are for 1 room, 2 adults
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