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Crowne Plaza Glasgow

2,423 reviews
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Traveller (552)
Room & Suite (333)
Dining (58)
Overview
  • Excellent39%
  • Very good37%
  • Average14%
  • Poor7%
  • Terrible3%
Travellers talk about
“the club lounge”(127 reviews)
“panoramic lift”(25 reviews)
“covered walkway”(37 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
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1 room, 2 adults, 0 children
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Reviews (2,423)Write a Review
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86
Show reviews that mention
All reviewsthe club loungepanoramic liftcovered walkwaycity centreclyde auditoriumbbc scotlandscience museumcar parkconcert at the seccattending an eventsse hydroleisure facilitiesreception staffan upgradestayed here for one nightbuffet stylebreakfast was excellent
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791 - 795 of 2,360 reviews
Reviewed 18 July 2015 via mobile

My boyfriend and I booked the king club suite with Dinner and breakfast and access to the club lounge last night - Friday 17th July. It was a last minute booking and thought we would treat ourselves one last night before our unborn baby makes...More

Thank Nicola A
Response from CrownePlazaGlasgow, General Manager at Crowne Plaza GlasgowResponded 21 July 2015

Thank you for leaving such a comprehensive review of your visit and I am delighted that you both enjoyed yourselves. Please accept my apologies for the shortfall in housekeeping standards within the suite and I have escalated this to our Executive Housekeeper for follow up....More

Reviewed 12 July 2015 via mobile

checked in on Saturday. Had a wedding to attend. called and made this clear with staff that we were tight for time etc. We checked in dropped bags at the room. we tried to have lunch at the restaurant. * waited to be seated. only...More

3  Thank kt m
Response from CrownePlazaGlasgow, General Manager at Crowne Plaza GlasgowResponded 15 July 2015

Thank you for taking the time to leave a review. Please accept my apologies, firstly for the lack of information provided at check in, but more importantly on behalf of the team member who failed to deliver the high level of customer service that we...More

Reviewed 12 July 2015

Hotel facilities are as to be expected for star-rating - which is to say good. [Oddity is slightly incongruous entrance from car park (as opposed to main front door) which feels entering a 1970s hospital.] Staff very pleasant and helpful indeed.

Thank Dr_Purple_1
Response from CrownePlazaGlasgow, General Manager at Crowne Plaza GlasgowResponded 15 July 2015

Thank you for your feedback. I was glad to read that you found our team very pleasant and helpful. I look forward to seeing you again in the future. Kind Regards Dominic McVey General Manager

Reviewed 11 July 2015

We returned to this hotel, again for a concert (Frankie Valli at Clyde Auditorium) mainly because of its proximity to the venue. As it was a special occasion, we prebooked a "King Club" room which was allocated to us on the 16th floor (top of...More

Thank ArgyllIslanders
Response from CrownePlazaGlasgow, General Manager at Crowne Plaza GlasgowResponded 15 July 2015

Thank you for taking the time to write a review. I was happy to read that your return visit did not disappoint and that our team were able to respond so quickly and effectively to your complaint. We look forward to welcoming you back in...More

Reviewed 9 July 2015

Lovely hotel, with lovely staff, serving excellent Bar Food, but on a DBB we opted for the buffet meal. I have to say that it was the worst buffet I have ever experienced, with only 1 carved meat available, which was inedible salty ham described...More

Thank Marinassister
Response from CrownePlazaGlasgow, General Manager at Crowne Plaza GlasgowResponded 15 July 2015

Thank you for writing a review. I am sorry that dinner was such a disappointing experience as generally we receive excellent feedback from our diners. I have already met with our Executive Chef to share your comments as we are committed to continually reviewing and...More

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Traveller (552)
Room & Suite (333)
Dining (58)
Pool & Beach (7)
Hotel & Grounds (351)
Bathroom (28)
Business Centre & Event Rooms (10)
Family and Play Areas (1)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Heated pool
Indoor pool
Details
Price range
US$93 - US$270 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Luxury Hotel in Glasgow
#24 Business Hotel in Glasgow
#27 Romantic Hotel in Glasgow
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$93 - US$270 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Luxury Hotel in Glasgow
#24 Business Hotel in Glasgow
#27 Romantic Hotel in Glasgow
Room types
Suites, Non-Smoking Rooms
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