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Hilton Glasgow Grosvenor Hotel

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#34 of 95 Hotels in Glasgow
Certificate of Excellence
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Hilton Glasgow Grosvenor Hotel
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1,270 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Glasgow Grosvenor Hotel
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Showing 1,231: English reviews
Edinburgh, United Kingdom
Reviewed 2 weeks ago

This Hilton has truly excellent rooms, and wonderful helpful and friendly staff, and it is in a brilliant location. My room was fresh and clean and warm and most welcoming with a very comfortable bed.

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Helpful?
Thank JAG1111
NitinRamtri, General Manager at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear JAG1111 Thanks for your review of the Hilton Glasgow Grosvenor. It was great to hear you enjoyed your visit so much and I have to agree that our beds are very comfortable. I have shared your feedback with the entire team as this encourages us to provide the highest levels of service. Thank you once again for sharing your...

Glasgow, United Kingdom
Reviewed 2 weeks ago

I regularly facilitate education conferences at this Hotel. Once again I have to congratulate the Hotel for their welcome and organisation. In particular Angela and Steven for their efficiency and their wit.

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Helpful?
Thank IanGIanG
NitinRamtri, General Manager at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear IanGlanG Thanks for your review of the Hilton Glasgow Grosvenor. It is always encouraging when our repeat guests experience a consistent level of service no matter when they visit as this shows that our entire team are committed to providing the highest levels of service. Your feedback, especially your compliments to Angela and Steven have been shared and we...

Glasgow, United Kingdom
Reviewed 2 weeks ago

My husband and I thoroughly enjoyed our stay. The staff were always willing to help and offer advice on tourist activities. Bo-Vine hotel restaurant was fantastic... best piece of steak I have ever eaten!! The range of food at breakfast was also excellent.

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Helpful?
Thank michellekG2478US
NitinRamtri, General Manager at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear michellekG248US Thank you for your review of the Hilton Glasgow Grosvenor. It was great to hear that our entire team worked hard to make your visit memorable. I have to agree that Bo'Vine is a fantastic place to eat, highlighted by the fact that this was recently voted one of the top five restaurants in Scotland. Thank you once...

Reviewed 2 weeks ago

Lovely hotel in the west end. Staff we're extremely helpful. Room was nice and quiet. I had a dinner in their steak restaurant Bo'Vine which was excellent and had a drink in their new Gin bar. I was extremely impressed with the breadth of refreshments on offer and great atmosphere. Perfect for business or otherwise...

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Helpful?
Thank Roger G
NitinRamtri, General Manager at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear Roger G Thank you for your review of the Hilton Glasgow Grosvenor following your visit. It was great to hear that your stay surpassed your expectations and we are all particularly proud of our new Gin Bar, beGIN. Please be assured I have shared your compliments with our entire team and we hope to welcome you back to the...

Prague, Czech Republic
Reviewed 3 weeks ago

We Stayed overnight at this hotel, although not exactly cheap, it was well worth it! Accommodation excellent, food excellent and staff excellent! We would recommend this Hotel for overnight stays, holidays etc

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Helpful?
Thank Alan D
NitinRamtri, General Manager at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear Alan D Thank you very much for your review of the Hilton Glasgow Grosvenor. It was fantastic to hear that you enjoyed your stay with us so much and compliments such as yours only strengthen our resolve to provide the highest levels of service to all our guests. Thank you once again for taking the time to share your...

Derry, United Kingdom
Reviewed 3 weeks ago

Was ok but need a few simple adjustments .... Charging for the bottles of water in the room should not be charged for as the rooms are quite pricey. Also need tea/coffee/chocolate at hand with breakfast to help oneself

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Helpful?
Thank carolinewH5890RC
NitinRamtri, General Manager at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear carolinewH5890RC Thanks for your review following your visit to the Hilton Glasgow Grosvenor. It is always lovely when our guests enjoy their stay, I am only sorry on this occasion that you felt we did not live up to the standards you have come to expect from Hilton. Our entire team strives to provide the highest levels of service...

Reviewed 4 weeks ago via mobile

Modern new hotel in Glasgow's cosmopolitan and bohemian West End. Location is excellent, right across from the Botanic Garden, and close to the University of Glasgow. The hotel is on the vibrant Byres road, close to boutique shops, restaurants, and the beautiful Ashton Lane. It is a 5mins walk to Hillhead subway. The rooms are comfy and clean, but I...

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Helpful?
Thank Nadine M
NitinRamtri, General Manager at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear Nadine M I would like to thank you for your review of the Hilton Glasgow Grosvenor. It is great to hear that you enjoyed your stay and hearing about it only strengthens our commitment to providing the highest levels of service. Thank you once again for taking the time to share your experience with us and we hope to...

Leicester, United Kingdom
Reviewed 4 weeks ago

Staff were great. Food fantastic. Location fine. Chips ! Smelly ones at that under the table and bed. Cleaner could have been way better !! Reported to desk at checkout and showed a pic of offending chips. They were mortified and hastily rang housekeeping to do a thorough clean. Pity. Would have given 5 stars otherwise.

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Helpful?
Thank mccook68
NitinRamtri, General Manager at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear mccook68 Thank you for your review following your stay at Hilton Glasgow Grosvenor. It was disappointing to hear that on this occasion you left the hotel feeling disappointed with your stay and I can assure you that your feedback has been highlighted to the relevant Heads of Department to address as this assists us in continually improving our service...

Borders, United Kingdom
Reviewed 5 weeks ago

Great hotel, comfortable and great service. Superb family room, spacious and comfortable. Breakfast was lovely with plenty of choice for everyone. Facilities limited (no leisure facilities) due to location but this is not a problem as there is so much to see in the West End and the rest of the city.

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Helpful?
Thank JCSwee
NitinRamtri, General Manager at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear JCSwee Thanks very much for your great review of the Hilton Glasgow Grosvenor. It was encouraging to hear that on this occasion we lived up to your expectations of Hilton. I have shared your feedback with our entire team and we look forward to welcome you back to the Hilton Glasgow Grosvenor in the future. Kind Regards Nitin Ramtri...

Lochgoilhead, United Kingdom
Reviewed 2 November 2016

Stayed for one night in family room with two queen beds. The room was lovely. Very clean and comfortable and enough space for toddlers to run about and entertain themselves! Bathroom was also nice and clean and powerful hot shower. Breakfast was really nice with lots of choices and staff were friendly and helpful.

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Helpful?
Thank RieB83
NitinRamtri, General Manager at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear RieB83 Thanks for taking the time to review your stay with us. It was great to hear that you and your family enjoyed your stay and I have taken this opportunity to share your feedback with the entire team. Thank you once again and we hope to welcome you back to the Hilton Glasgow Grosvenor in the future. Kind...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
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  • Restaurant
  • Bar/Lounge
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  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Situated in the heart of Glasgow's vibrant and bustling West End and within walking distance of Glasgow University, the Hilton Glasgow Grosvenor hotel is the perfect place to stay during your visit to Scotland's biggest city. Excellent transport links give Guests easy access to the SECC, Glasgow city center and Glasgow International Airport. Enjoy great local produce in the highly acclaimed Bo'vine Restaurant and fabulous cocktails in the award winning bobar. Complimentary access to the leisure facilities at the nearby Hilton Glasgow hotel allows you to relax and rejuvenate in the indoor pool and fully-equipped fitness center. Offering friendly, responsive and professional service in a highly desirable setting, the Hilton Glasgow Grosvenor hotel has everything you need to make the most of your time in Glasgow. ... more   less 

Additional Information about Hilton Glasgow Grosvenor Hotel

Address: 1-9 Grosvenor Terrace | Great Western Road, Glasgow G12 0TA, Scotland
Region: United Kingdom > Scotland > Glasgow
Price Range: $131 - $304 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Glasgow Grosvenor Hotel 4*
Number of rooms: 96
Reservation Options:
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Also Known As:
Glasgow Hilton
Hilton Glasgow Grosvenor Hotel Scotland
Hotel Style:
#16 Luxury Hotel in Glasgow
#23 Business Hotel in Glasgow
#26 Romantic Hotel in Glasgow
#43 Family Hotel in Glasgow
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Glasgow Grosvenor Hotel staff and other travellers.
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Palm Beach Gardens, Florida
1 month ago

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Questions? Get answers from Hilton Glasgow Grosvenor Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to be moved if booked into 101, 201 or 301.”
 of 5 bubbles ChristianH830, 3 Dec 2016 | Read review
“Get a room overlooking the Botanic Gardens”
 of 5 bubbles IanGIanG, 22 Nov 2016 | Read review
“Try to get a room with a view over the Botanical Gardens”
 of 5 bubbles JCSwee, 4 Nov 2016 | Read review
“We had a room overlooking the Botanical Gardens.”
 of 5 bubbles 34wallym, 19 Oct 2016 | Read review
“Not facing the road if you are bothered by noise”
 of 5 bubbles wyfew0, 10 Oct 2016 | Read review
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