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Hilton Glasgow Grosvenor Hotel

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#37 of 96 Hotels in Glasgow
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Glasgow Grosvenor Hotel
Hilton Glasgow Grosvenor Hotel
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1,364 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Glasgow Grosvenor Hotel
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Showing 1,323: English reviews
Rothesay, United Kingdom
Reviewed 3 weeks ago

The hotel is one of two in the west end of Glasgow & the closest to Glasgow Uni & Byres Rd., so it lacks any meaningful competition. This I believe is the main reason why the hotel has lost its edge, looks tired & is poorly maintained, & is very expensive when compared to other far superior city centre Hiltons.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Ardbeg9
NitinRamtri, General Manager at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear Ardbeg9 Thank you for your review of the Hilton Glasgow Grosvenor following your visit. It was deeply disappointing to hear that on this occasion we did not fully meet the high standards you have come to expect. Please be assured that I have shared your feedback with the entire team as this assists us in continually improving our service...

Carradale, United Kingdom
Reviewed 3 weeks ago

Excellent hotel. Staff friendly and efficient. Only downside was noise from Byers Road - maybe rooms overlooking Byres Road should be triple glazed. First rate breakfast in the morning. In fact best hotel breakfast I've ever had.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank M3920QMianb
NitinRamtri, General Manager at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear M3920QMianb Thank you for your review of the Hilton Glasgow Grosvenor following your visit. It was great to hear you enjoyed your stay and I have shared your compliments with the entire team. Thank you once again for taking the time to share your experience and we hope to welcome you back to the Hilton Glasgow Grosvenor in the...

Cwmbran, United Kingdom
Reviewed 4 weeks ago

Hotel was perfect for what I needed, free wifi in rooms, restaurant serving breakfast from 7 am . I think I was a little unfortunate in as much that the area around the hotel was extremely noisy the night I stayed so I didn't get much sleep it seemed continuous from 11.30 pm - 5,00 am !!! I mentioned on...

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Helpful?
Thank Amandaclc
NitinRamtri, General Manager at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear Amandaclc Thank you for your review of the Hilton Glasgow Grosvenor following your visit. It was great to hear you enjoyed your stay, I am only sorry that on this occasion we did not fully meet the high standards you have come to expect from Hilton. Please be assured that your feedback has been passed to our entire team...

Leeds, United Kingdom
Reviewed 4 weeks ago via mobile

I cannot rate the staff highly enough, especially Bee. We were staying for 2 nights with 2 rooms with my elderly parents. Checkin was fast and efficient and with a genuine warmth that is often missing from big hotels. A table was reserved for us in the restaurant. The meals were lovely. My father struggled to eat his (due to...

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Helpful?
Thank andrea357
NitinRamtri, General Manager at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear andrea357 Thank you for your fantastic review of the Hilton Glasgow Grosvenor. It is always encouraging to hear when our guests enjoy their visit and I have taken this opportunity to share this with the entire team. Thank you once again for sharing your experience and we look forward to welcoming you back in the future. Kind Regards Nitin...

Tucson, United States
Reviewed 4 weeks ago

Hotel is great value, although it won't have a Fitness Center or Executive Lounge. But it is right across from the Botanical Gardens, so if you jog, it is a great place to stay. Also, easy access to the bus to get into town in 15 minutes.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank niranjanv2017
NitinRamtri, General Manager at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear niranjanv2017 Thanks for your review of the Hilton Glasgow Grosvenor. It was fantastic to hear you enjoyed your stay with us and this encourages us to continue providing the highest levels of service. I have shared your feedback with our entire team and we all look forward to welcoming you back to the Hilton Glasgow Grosvenor in the future....

Aberdeen, United Kingdom
Reviewed 4 weeks ago

If you are looking for a lovely hotel in a great location in the West End of Glasgow - but within reach of the city centre - then the Hilton Grosvenor is perfect! The staff are so warm, friendly and approachable. The hotel itself is spotless. The rooms are comfortable with great facilities. There is parking next to the hotel...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Thegiddybiddy
NitinRamtri, General Manager at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear Thegiddybiddy Thank you for your review of the Hilton Glasgow Grosvenor following your visit. it was great to hear you enjoyed your stay and this encourages us to continue providing the highest levels of service. Please be assured that I have shared your feedback with our entire team and we hope to welcome you back to the Hilton Glasgow...

Northumberland, United Kingdom
Reviewed 5 weeks ago

Located at the top of Byres Road in the West End this hotel has a great location. Tons of restaurants are within an easy walk as are many of Glasgow's attractions. Quick check in by friendly staff. Nice room on 2nd floor facing over Car park and Waitrose. Not the most scenic but quiet. Rooms are good size and we'll...

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Helpful?
Thank cdab
NitinRamtri, General Manager at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear cdab Thank you for taking the time to share your experience of the Hilton Glasgow Grosvenor. We always appreciate hearing the feedback of our guests as this lets us know what we are doing right and what we can improve on. Thank you once again for your review and we look forward to welcoming you back to the Hilton...

Cambridge, United Kingdom
Reviewed 5 weeks ago

Clean, welcoming, great vodka bar, great location for the West Wend of Glasgow. The room I stayed in was comfortable although the TV service was poor and fuzzy. It was clean though and and quiet despite being right in the busy Byers Road.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Stephen D
NitinRamtri, General Manager at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear Stephen D Thank you for taking the time to review your stay at the Hilton Glasgow Grosvenor. It was great to hear you enjoyed your stay and I have taken this opportunity to share your feedback with our entire team and we all look forward to welcoming you back in the future. Kind Regards Nitin Ramtri General Manager

KINROSS, United Kingdom
Reviewed 5 weeks ago

My stay at this hotel was excellent all-round, from it's location in the "buzzing" west end of Glasgow (which is a truly great destination) it is within easy reach of a host of restaurants, pubs and clubs a great deal of which are in walking distance...! Great Hotel. Great Location. Great Stay...!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank peterpB6641FM
NitinRamtri, General Manager at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear peterpB6641FM I would like to thank you for reviewing your visit to the Hilton Glasgow Grosvenor. It is always lovely when our guests enjoy their stay and hearing about it only strengthens our commitment to providing the highest levels of service. Please be assured that I have shared your compliments with our entire team and we all look forward...

Reviewed 18 March 2017 via mobile

Just back from a great overnight stay for my brithday great hotel in a great location for a night out in the west end, Ashton Lane and rest of the West Ends night life are just moments walk away from the hotel. Nice clean functional room and friendly and helpfully staff.

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Helpful?
Thank Rury_Glasgow
NitinRamtri, General Manager at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear Rury_Glasgow Thank you for your review of the Hilton Glasgow Grosvenor following your stay. It is always encouraging to hear of our guests enjoying their stay and your feedback has been shared with the entire team. Thank you once again and we look forward to welcoming you back to the Hilton Glasgow Grosvenor in the future. Kind Regards Nitin...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Situated in the heart of Glasgow's vibrant and bustling West End and within walking distance of Glasgow University, the Hilton Glasgow Grosvenor hotel is the perfect place to stay during your visit to Scotland's biggest city. Excellent transport links give Guests easy access to the SECC, Glasgow city center and Glasgow International Airport. Enjoy great local produce in the highly acclaimed Bo'vine Restaurant and fabulous cocktails in the award winning bobar. Complimentary access to the leisure facilities at the nearby Hilton Glasgow hotel allows you to relax and rejuvenate in the indoor pool and fully-equipped fitness center. Offering friendly, responsive and professional service in a highly desirable setting, the Hilton Glasgow Grosvenor hotel has everything you need to make the most of your time in Glasgow. ... more   less 

Additional Information about Hilton Glasgow Grosvenor Hotel

Address: 1 - 9 Grosvenor Terrace | Great Western Road, Glasgow G12 0TA, Scotland
Region: United Kingdom > Scotland > Glasgow
Price Range: $136 - $392 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Glasgow Grosvenor Hotel 4*
Number of rooms: 96
Reservation Options:
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Also Known As:
Glasgow Hilton
Hilton Glasgow Grosvenor Hotel Scotland
Hotel Style:
#18 Luxury Hotel in Glasgow
#23 Business Hotel in Glasgow
#26 Romantic Hotel in Glasgow
#43 Family Hotel in Glasgow
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Glasgow Grosvenor Hotel staff and other travellers.
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Questions? Get answers from Hilton Glasgow Grosvenor Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room with rear view was great value--not sure how much a room with a view over the botanical gardens would be?”
U5154ETpault, 4 Apr 2017 | Read review
“I would ask for a room that doesn't face onto the main road for a quieter experience”
Amandaclc, 23 Mar 2017 | Read review
“Best rooms over look park”
ttf8, 18 Mar 2017 | Read review
“Don't use the corner rooms on your right of the hotel as you step out of the lifts as they are on the corner of a busy road junction”
775barryt, 1 Mar 2017 | Read review
“Another hotel”
chrisBerkhamsted, 27 Feb 2017 | Read review
5 of 5