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Traveller (514)
Room & Suite (111)
Dining (40)
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Overview
  • Excellent67%
  • Very good16%
  • Average10%
  • Poor4%
  • Terrible3%
Travellers talk about
“drawing room”(21 reviews)
“dining room”(37 reviews)
“tree house”(13 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Beachfront
Non-Smoking Hotel
Restaurant
Room Service
5 Star Hotel
All hotel details
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Reviews (489)
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298
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14
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298
72
45
21
14
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All reviewsdrawing roomdining roomtree houseclay pigeon shootingpublic roomsthe blue roomunique experiencescottish castlethe cottagesfour poster bedfly fishingcorporate eventsmugglers innmorning roombeautiful castledaffodil roomamazing location
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11 - 15 of 450 reviews
Reviewed 3 weeks ago via mobile

This was our final stop after a day of driving the NC 500 from Inverness and we definitely saved the best for last. It was like stepping back in time. The castle grounds are breathtaking with picturesque views of the ocean. ALL of the staff...More

Thank BretDaddy
Response from Kenneth B, General Manager at Ackergill TowerResponded 2 weeks ago

Dear BretDaddy, Thank you for your comments and glad that you had an enjoyable stay with us at Ackergill Tower. We hope you will return again to Ackergill in the future. Best wishes, Ken Buchanan

Reviewed 3 weeks ago

There were some good qualities and not so good qualities about this hotel. Yes, the castle is stunning on your approach and it has some very attractive rooms, however housekeeping and the chef lets this place down. We had room Dunbar overlooking the sea and...More

2  Thank greenladybourne
Response from Kenneth B, General Manager at Ackergill TowerResponded 2 weeks ago

Dear greenladybourne, Thank you for your comments which I have shared with the team. I am disappointed to learn that your stay did not meet your expectation and as General Manager I can only sincerely apologise for the catalogue of issues you encountered. I am...More

Reviewed 3 weeks ago via mobile

The setting is stunning - beautiful grounds and literally on the beach - and the tower is beautiful. We had a large and lovely room but the standards of service are definitely not 5 star!! On arrival - after a very long journey and a...More

Thank KarenPK5480XA
Response from Kenneth B, General Manager at Ackergill TowerResponded 2 weeks ago

Dear KarenPK5480XA, Thank you for your comments and have raised your concerns with our Head Chef and our Food and Beverage Team. I am disappointed that you encountered a number of service and food issues and I sincerely apologise that your stay did not match...More

Reviewed 4 weeks ago via mobile

Whilst the place was lovely they insisted that we had not paid under Booking.com which has caused a massive headache as when we returned home it was clear we have been charged twice. It seems very strange that this can happen and it obviously means...More

Thank Beth E
Response from Kenneth B, General Manager at Ackergill TowerResponded 2 weeks ago

Dear Beth E, Thank you for your comments and disappointed to learn that you had been charged twice and can only apologise that this error was made and now been resolved. Best wishes, Ken Buchanan

Reviewed 4 weeks ago via mobile

Absolutely delightful setting , couldn’t be better with almost your own private beach and stunning views, but the service and food was on the whole, average . There seemed to be no one in charge in the restaurant which led to no coordination in the...More

Thank lovetotravel007_7
Response from Kenneth B, General Manager at Ackergill TowerResponded 2 weeks ago

Dear lovetotravel007_7, Thank you for your comments which I will feedback to the team. I am disappointed to learn that you felt there was no coordination in the restaurant and have rasied this with our Food and Beverage Manager. In terms of breakfast items all...More

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Most Booked Properties in Wick
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Beachfront
Room Service
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Room Service
Breakfast included
Meeting Rooms
Banquet Room
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$207 - US$418 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$207 - US$418 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (514)
Room & Suite (111)
Dining (40)
Pool & Beach (4)
Family and Play Areas (4)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Andy B
April 15, 2018|
AnswerShow all 3 answers
Response from Kenneth B | Property representative |
We serve breakfast from 07.30-10.00am Weekdays and 08.00-10.30am at weekends. We can also serve breakfast to your rom during these times on request. Regards Ken Buchanan
1
Vote
thewayrealpeopleare
August 28, 2017|
AnswerShow all 9 answers
Response from nicholas1888 | Reviewed this property |
Greetings If you fly into Edinburgh you can drive to Wick. Depending on how long you stay you are better off with a car.
1
Vote
Carol K
February 11, 2017|
AnswerShow all 4 answers
Response from Deb S | Reviewed this property |
Sorry I don't know for sure either - but taking into consideration there is no elevator and the upstairs rooms involve a LOT of stair climbing, I would think not in the main building. You'll want to phone them and ask... More
0
Votes
Room Tips
"Be careful using sat nav as it take you to the farm next door!"
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"Do not take heavy suitcases as there is no lift!"
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"we always ask for top floor in older hotels due to squeaky old floors"
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"All rooms are unique within the Castle with newly refurbished at the Stables for larger groups."
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