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BEST WESTERN Inverness Palace Hotel & Spa

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BEST WESTERN Inverness Palace Hotel & Spa
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1,239 Reviews from our TripAdvisor Community

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Showing 1,170: English reviews
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Falmouth, United Kingdom
Reviewed 2 days ago NEW

Stayed here for 4 nights, 1st room was at rear of hotel and in need of refubishment , the bath had a shower curtain .....yuk We changed rooms and ended up on second floor with views over the river and castle ...fab Room was fine , only a shower ....but very good (and powerful) The staff are lovely , Had...

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2Thank Jane B
Stirling, United Kingdom
Reviewed 3 days ago NEWvia mobile

This is an excellent hotel, has everything you need, great price, great food and great location. Perfect for a visit to Inverness. Would recommend. Have been here twice and will come back again. It is very clean, modern and stylish. It is very relaxing and the staff are friendly and helpful.

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2Thank Teeny666
Scotland
Reviewed 6 days ago NEWvia mobile

Stayed 2 nights recently with a group of friends. Overall, an excellent experience. Room was ideal and immaculately clean. Buffet breakfast was good with plenty to choose from. I had one evening meal in the restaurant which I would describe as faultless. The service was superb and it appeared to be a very busy night for the kitchen and waiting...

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2Thank wxc
Della E, Operations Support Manager at BEST WESTERN Inverness Palace Hotel & Spa, responded to this review

Dear wxc, Thank you so much for your lovely review, it's been fantastic to read! I have printed it off and pinned it up for all the team to see - Marlene, Iona and Paul are delighted too! Thank you for complementing the standards of cleanliness, the breakfast we offer and the level of service received on a busy night....

Stockholm, Sweden
Reviewed 1 week ago

The hotel is placed in the middle of inverness, it was easy to drive to and the valet service made parking easy. A nice hotel in every way with a good spa which was included in the price. a bar in the lobby and a perfect service made the stay easy and comfortable.

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1Thank david P
Della E, Operations Support Manager at BEST WESTERN Inverness Palace Hotel & Spa, responded to this review

Dear david P, Thank you so much for 5 * review! We are absolutely delighted you had such a great time with us and you enjoyed the hotel. There are deals on through-out the year and booking direct is always the best way to guarantee the best offer, I hope we can look after you again very soon. Thanks again...

Stranraer, Scotland
Reviewed 1 week ago via mobile

Well. What can I say. I'm currently in a party of around 75 people eating in the hotel. The cost is £25 per head. Our function room is the main dining room of the hotel and there is a number of other residents within who I anticipate are not going to enjoy the speeches that are due to occur just...

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3Thank sunseekerkirsty
Della E, Operations Support Manager at BEST WESTERN Inverness Palace Hotel & Spa, responded to this review

Dear sunseekerkirty, Thank you for posting your review on Trip Advisor. We're all very sorry that this was your experience during your special event at the hotel. We receive many fantastic comments about the team in general through-out the hotel including towards the individuals personally, the service they provide and the food that is produced from the kitchen. We are...

Aberdeen, United Kingdom
Reviewed 1 week ago

Quick stop over in Inverness on our way to do the North Coast 500. Great central location, but with limited parking. I see that they will take your car away and park it for you, so maybe they have this covered. Fantastic view from the 'Castle Room' as you would expect. On the bank of the river, and just underneath...

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1Thank Alistair_Unicomb
Della E, Operations Support Manager at BEST WESTERN Inverness Palace Hotel & Spa, responded to this review

Dear Alistair_Unicomb, Thank you so much for your lovely review. We're thrilled you had a great stay, the North Coast 500 is growing in popularity every year - I hope you enjoyed the trip! The rooms overlooking the beautiful view of the Castle and River Ness are stunning and it's great you had a good night's sleep. We do offer...

Reviewed 1 week ago via mobile

I booked this hotel at the last minute and am glad I did.Great friendly staff and very spacious rooms, located in the heart of the city so a winner all round. Room was clean did not try the restaurant for dinner but breakfast was good lots of choice.

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1Thank Craig S
Della E, Operations Support Manager at BEST WESTERN Inverness Palace Hotel & Spa, responded to this review

Dear Craig S, Thank you so much - we're so happy you had a great time with us! Our location is fantastic for the city centre with only a short walk to the shops, restaurants and nightlife. Great too that you enjoyed the breakfast we offer, the most important meal of the day! I hope we can look after you...

Lundin Links, United Kingdom
Reviewed 1 week ago via mobile

We stayed here for three nights. The room could not have been better. It had a fantastic view of Inverness Castle and the river. The bed was very spacious and the shower lots of power to wake you in the morning.? Breakfast was very good with lots of choice, I'd recommend the cooked Scottish buffet .The many pubs and restaurants...

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1Thank ptg01
Della E, Operation Support Manager at BEST WESTERN Inverness Palace Hotel & Spa, responded to this review

Dear ptg01, Thank you ever so much, we're delighted you had a great time with us. It's fantastic you enjoyed all the hotel has to offer including the room, the breakfast, the location we have and the parking. Also, fantastic that you will return - I hope it's very soon! Thanks again and kind regards, Della.

Aberdeenshire, United Kingdom
Reviewed 1 week ago

Very clean and warm room with a view of the river and castle. Staff were very helpful. We were only there for a weekend, bed and breakfast, there was a wide range of choice for breakfast and all very tasty. Only minutes to walk into town for shops and lots of restaurants and bars (some with live music) There is...

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1Thank 152christine
Della E, Operations Support Manager at BEST WESTERN Inverness Palace Hotel & Spa, responded to this review

Dear 152christine, Thank you for your super review! We're delighted you had an enjoyable stay and that you found the room clean and warm, the Housekeeping team will be thrilled. The team we have are super, we encourage everyone to be friendly and helpful so it's great to know you received such lovely service. Our location is superb for exploring...

Aberdeen, United Kingdom
Reviewed 1 week ago via mobile

We stayed at hotel for 2 nights ate at hotel the 1st night where the food was excellent and the service was great staff at the hotel are very attentive and could do no more for you.used the leisure facilities too which were included in our stay good pool sauna and steam room .gym too but we never used it...

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1Thank mark h
Della E, Operations Support Manager at BEST WESTERN Inverness Palace Hotel & Spa, responded to this review

Dear mark h, Thank you ever so much for your lovely review, we are delighted you had a great stay with us! Thank you for complementing everyone - we feel very lucky to have such a friendly and helpful team - and it's fantastic you enjoyed your meal on your first evening. The view and location we have is beautiful,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
Discover a warm and friendly welcome at the stylish 3 star Best Western Inverness Palace Hotel & Spa in the heart of Inverness. Located on the banks of the River Ness overlooking the Castle it is just a few minutes walk to the town centre. You'll enjoy a fresh and contemporary hotel with a choice of dining in Eight on the River or the Brasserie. You can sit back and relax with a Starbucks Coffee and surf the web for free. As well as a lovely selection of bedrooms from Classic rooms to period River View rooms with a lovely view towards the Castle. You will enjoy a relaxing break in stylish surroundings with extras including FREE Wifi, Free Car Parking and a superb upgraded Leisure Club with 50 foot swimming pool and Spa. ... more   less 

Additional Information about BEST WESTERN Inverness Palace Hotel & Spa

Address: 8 Ness Walk, Inverness IV3 5NG, Scotland
Region: United Kingdom > Scotland > Scottish Highlands > Inverness
Price Range: $147 - $497 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Inverness Palace Hotel & Spa 3*
Number of rooms: 89
Reservation Options:
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Also Known As:
Best Western Inverness Palace Hotel Inverness
Best Western Inverness Palace Hotel And Spa
Inverness Best Western
BEST WESTERN Inverness Palace Hotel & Spa Scotland
Hotel Style:
#17 Romantic Hotel in Inverness
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Inverness Palace Hotel & Spa staff and other travellers.
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Questions? Get answers from BEST WESTERN Inverness Palace Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for the front of the hotel ,wonderful view of river and castle”
 of 5 bubbles X1412TFjaneb, 20 Mar 2017 | Read review
“Very small lift.”
 of 5 bubbles Alistair_Unicomb, 15 Mar 2017 | Read review
“Ask for a river or castle view”
 of 5 bubbles 152christine, 13 Mar 2017 | Read review
“Ask for a room at the front if you want a view of the river and the castle”
 of 5 bubbles helenbP5648NT, 26 Feb 2017 | Read review
“Room 301 was right beside the lift, although still nice and quite.”
 of 5 bubbles H6531EEmarias, 23 Feb 2017 | Read review
5 of 5