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    BEST WESTERN Inverness Palace Hotel & Spa

    8 Ness Walk, Inverness IV3 5NG, Scotland
    Save
    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$143 US$232US$89
    View Deal
    Traveller (275)
    Room & Suite (198)
    Dining (50)
    Culloden House
    518 reviews
    #1 of 34 hotels in Inverness
     
    Premier Inn Inverness Centre (River Ness) Hotel
    1,523 reviews
    #3 of 34 hotels in Inverness
     
    Kingsmills Hotel
    1,634 reviews
    #8 of 34 hotels in Inverness
     
    Glen Mhor Hotel & Apartments
    1,244 reviews
    #20 of 34 hotels in Inverness
     
    Overview

    • Excellent43%
    • Very good35%
    • Average13%
    • Poor5%
    • Terrible2%
    Travellers talk about
    “the river” (306 reviews)
    “valet service” (15 reviews)
    Free Wifi
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    3 Star Hotel
    All hotel details
    Culloden House
    518 reviews
    #1 of 34 hotels in Inverness
     
    Premier Inn Inverness Centre (River Ness) Hotel
    1,523 reviews
    #3 of 34 hotels in Inverness
     
    Kingsmills Hotel
    1,634 reviews
    #8 of 34 hotels in Inverness
     
    Glen Mhor Hotel & Apartments
    1,244 reviews
    #20 of 34 hotels in Inverness
     
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,254)
    Traveller rating
    Traveller type
    Time of year
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    1 - 5 of 1,254 reviews

    Reviewed 2 days ago

    Very disappointed in the tea, we were served two pots of hot water no teapots then followed by 3 teabags and one green tea, by this time the water was Luke warm and also there was no container to put spent tea bags in. The...More

    Thank Jenny B
    Reviewed 3 days ago

    Room clean, convenient, practical with super comfortable bed. First class customer service at reception and at restaurant. Breakfast buffet and evening dinner full of delicious choices. In walking distance to the railway station and high street. River Ness in front of the hotel provides a...More

    Thank yoncaoj
    Reviewed 5 days ago

    I stayed at this hotel for 1 night to enjoy a weekend with friends in Inverness. The room was lovely - big windows, loads of space and extremely comfy beds. Had a great night sleep. Hotel gave me everything I was looking for and looking...More

    Thank Jo G
    Response from Della E, Operations Support Manager at BEST WESTERN Inverness Palace Hotel & Spa

    Dear Jo G, Thank you! What a super review and we're thrilled you enjoyed your stay. It's great that you will return and I hope you can very soon especially so you can take a dip in the pool! Thanks again and kind regards, Della.

    Reviewed 1 week ago via mobile

    Just had one night in this lovely hotel, I wish we had longer. The staff are very friendly and helpful. The hotel is nicely done out the room we had was small but very nice. The only problem was I wanted longer here. The location...More

    Thank northenguy
    Response from Della E, Operations Support Manager at BEST WESTERN Inverness Palace Hotel & Spa

    Dear northenguy, Thank you so much! What a super review and we wish you had been able to stay longer too! It's fantastic that you found the team friendly and helpful and we have a fabulous location for exploring this beautiful City. I hope you...More

    Reviewed 1 week ago via mobile

    I come here fairly regularly with work colleagues and friends as it is handy. The food is okay but not sufficiently good to give it high praise but one benefit is that they serve Starbucks coffee. Staff vary from visit to visit and while some...More

    Thank Alan H
    Response from Della E, Operations Support Manager at BEST WESTERN Inverness Palace Hotel & Spa

    Dear Alan H, Thank you for posting your review, it's such a shame we fall short in our service for you. We generally receive fantastic feedback about the team we have, I am really sorry that you have not been made to feel welcomed or...More

    Culloden House
    518 reviews
    #1 of 34 hotels in Inverness
     
    Premier Inn Inverness Centre (River Ness) Hotel
    1,523 reviews
    #3 of 34 hotels in Inverness
     
    Kingsmills Hotel
    1,634 reviews
    #8 of 34 hotels in Inverness
     
    Glen Mhor Hotel & Apartments
    1,244 reviews
    #20 of 34 hotels in Inverness
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Conference Facilities
    • Banquet Room
    • Breakfast Available
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    Details
    • Price range
    • US$138 - US$415 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #17 Romantic Hotel in Inverness
    Photos
    Traveller (275)
    Room & Suite (198)
    Dining (50)
    Pool & Beach (23)
    Nearby
    Nearby Hotels
    The Waterside Hotel
    561 reviews
    .34 km away
     
    Glen Mhor Hotel & Apartments
    1,244 reviews
    .27 km away
     
    Premier Inn Inverness Centre (River Ness) Hotel
    1,523 reviews
    .17 km away
     
    Columba Hotel, Inverness
    1,144 reviews
    .04 km away
     
    Nearby Restaurants
    Rocpool Restaurant
    1,483 reviews
    .09 km away
    Urquhart's Restaurant
    572 reviews
    .10 km away
    Cafe 1
    828 reviews
    .21 km away
    Castle Tavern
    1,064 reviews
    .22 km away
    Nearby Attractions
    River Ness
    1,620 reviews
    .09 km away
    Inverness Museum and Art Gallery
    345 reviews
    .22 km away
    Inverness VisitScotland Information Centre
    217 reviews
    .20 km away
    Inverness Cathedral
    292 reviews
    .15 km away
    Questions & AnswersAsk a question
    Bonnie B
    Does the Great Rail Journey generally book rooms with Castle or River views?
    3 April 2017|
    Answer
    Response from Della E | Property representative |
    Hi Bonnie B, Thank you for your message, bookings through Great Rail Journeys are automatically allocated into Classic rooms. If you would like an upgrade then please contact Great Rail or the hotel directly to check... More
    1
    Vote
    Sheena S
    Is there disabled access to the pool/spa area? Read that you have disabled rooms and lift access to all floors which is great.
    8 January 2017|
    Answer Show all 2 answers
    Response from Della E | Property representative |
    Hi Sheena S, thanks for your question. Yes we have a disabled changing area within the leisure club and no stairs leading to it from the public areas or from the rooms with access from the lifts. The pool does have steps... More
    1
    Vote
    ivor277
    Hi Is there off street parking ?
    31 December 2016|
    Answer Show all 4 answers
    Response from Della E | Property representative |
    Hi Ivor We have free parking at the Hotel and we also offer free parking at the nearby cathedral car park with one of our vouchers which you can collect on arrival at the hotel. There are also plenty of off street parking... More
    0
    Votes
    Room Tips
    "Room with a view of the River Ness is an option."
    Read review
    "Ask for room at front of hotel"
    Read review
    "Room 310 was way too warm (even in April) and no air conditioning. Wifi was intermittent"
    Read review
    "Higher floors front of hotel for best views."
    Read review