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Best Western Inverness Palace Hotel & Spa

1,498 reviews
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Traveller (353)
Room & Suite (225)
Dining (51)
Overview
  • Excellent45%
  • Very good34%
  • Average14%
  • Poor5%
  • Terrible2%
Travellers talk about
“the river”(347 reviews)
“starbucks coffee”(19 reviews)
“valet service”(17 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,498)Write a Review
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28
Show reviews that mention
All reviewsthe riverstarbucks coffeevalet servicesteam roomswimming poolleisure facilitiescoach partiesleisure clubcar parka river view roomlovely hotelbay windowrestaurant staffcity centrehuge bedbooked this hotelbuffet breakfast
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1 - 5 of 1,405 reviews
Reviewed 2 days ago via mobile

When we arrived we had been upgraded to a bigger room (Score)!! The staff were so friendly and helpfull they had free valet parking and our room was so lovely! It spacious clean and the bed comfy! I would definitely recommend!

Thank KellMorrison
Response from Della E, Revenue Management Assistant at Best Western Inverness Palace Hotel & SpaResponded yesterday

Dear KellMorrison, Thank you so much for your great review! I'm so happy that you enjoyed your stay and were pleased with your room. I hope that you enjoyed your time in Inverness and that we can welcome you back soon. Kindest regards, Aimee

Reviewed 5 days ago

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Review collected in partnership with Best Western GB
Thank bbuckett
Response from Della E, Operations Support Manager at Best Western Inverness Palace Hotel & SpaResponded 3 days ago

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Reviewed 6 days ago via mobile

We stayed over the week 3 nights. Good thing: nice spacious room and very clean bathroom. Staff on the recepcion very friendly and helpful. Bad: squeeky flooring, you can hear everything from above, be side, everywhere. Restaurant set as something speacial but had feel the...More

Thank pawucina
Response from Della E, Revenue Management Assistant at Best Western Inverness Palace Hotel & SpaResponded 5 days ago

Dear pawucina, Thank you so much for taking the time to write your review. I'm so sorry that you were left feeling so disappointed with your stay and the service that you received in the restaurant. I have passed your feedback on to the Food...More

Reviewed 1 week ago via mobile

Stayed here inbetween christmas and new year with my fiance. Lovely stay, room was comfortable, would have been good to have room service menus in room but didn't affect us hugely. Had a meal there on our last night and was amazing!!! No faults at...More

Thank megan691
Response from Della E, Revenue Management Assistant at Best Western Inverness Palace Hotel & SpaResponded 1 week ago

Dear megan691, Thank you for taking the time to write your lovely review. I'm so happy that you enjoyed your stay and that there were no faults. I hope that we can welcome you back soon. Kindest regards, Aimee

Reviewed 1 week ago

was staying here for 3 nights after hogmany couldn't find anything wrong with it the staff were really friendly and the service at meal times was faultless never got the chance to try the pool or other facilities it is well located only a short...More

Thank barybazwalker
Response from Della E, Revenue Management Assistant at Best Western Inverness Palace Hotel & SpaResponded 1 week ago

Dear barybazwalker, Thank you so much for taking the time to review your stay. I'm thrilled that you were pleased with the package and that you were impressed with the team. I hope that we can look after you again soon. Kindest regards, Aimee

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Room Service
Free High Speed Internet ( WiFi )
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$83 - US$404 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Romantic Hotel in Inverness
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$83 - US$404 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Romantic Hotel in Inverness
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (353)
Room & Suite (225)
Dining (51)
Pool & Beach (23)
Hotel & Grounds (251)
Bathroom (15)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
gkullis
12 December 2017|
AnswerShow all 2 answers
Response from Della E | Property representative |
Hi Gkullis, I'm sorry, TripAdvisor won't let me attach the link or document with the price list. If you search Google for Sleeping Beauty Salon Inverness. When you're on their website select Inverness Palace Hotel and... More
0
Votes
Kiwi110610
11 December 2017|
AnswerShow all 2 answers
Response from Della E | Property representative |
Hi Kiki110610, Thank you for your question. We do have a few rooms where we can accommodate three people in separate beds. If you have any more questions please don't hesitate to get in touch :) Kindest regards, Aimee
0
Votes
Keshhav T
21 September 2017|
AnswerShow all 3 answers
Response from Johnbhoy83 | Reviewed this property |
It's about 10 miles from hotel, there's a bus service from the airport to city and it's a few mins walk from there.
1
Vote
Room Tips
"You can pay extra for spacious River View rooms. Our friends opted for this."
Read review
"Front rooms are best"
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"A room with a view of the river and palace- and preferably a bay window too if you are lucky."
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"The palace room with king bed- oversized with River view"
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