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Best Western Inverness Palace Hotel & Spa

Orbitz.comUS$156*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Best Western Inverness Palace Hotel & Spa
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1,277 Reviews from our TripAdvisor Community

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Showing 1,204: English reviews
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Reviewed yesterday NEW

We stayed here 05/14/17 and 05/15/17. The location of the hotel is fabulous. The lobby is beautiful. The staff are friendly and courteous. We stayed in room 107. Pros: 1) Location is close to everything you want to see and do in the city. The Knocknagel Boar Stone is right around the corner. Inverness Castle overlooks the hotel. Shopping and...

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Helpful?
Thank Victoria S
Elgin, United Kingdom
Reviewed 2 days ago NEWvia mobile

Arrived for a girls weekend spa break and it was fantastic beginning to end. We were greeted with a prosecco arrival at reception and our bags taken off us and dropped in our room while we headed off for our treatment in the spa. The spa was nice and we were provided with robes, however no flip flops. The treatments...

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Thank laurascott102
Somerset, England
Reviewed 2 days ago NEW

We stayed for one ( Saturday) night as as a stop over between Orkney and home. Its a lovely old building with large rooms and some character, but unfortunately we did not enjoy our stay. I had booked a room with river view through online booking website, however our room was at the back of the hotel. Although quite chilly...

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Thank Sedgemoor54
colorado
Reviewed 4 days ago NEW

Checked into the hotel for one night on our way to Skye. We wish every place we stayed on our 10 day Scotland tour was equal to the Palace. The location is excellent, right on the River Ness and convenient to town center. The staff at check in were very professional and helpful. Our car was taken care of by...

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Thank kmbreck
Greenville, North Carolina
Reviewed 6 days ago NEW

Location is fantastic, right on the River Ness, five minute walk to city center. River view room is worth the upgrade! Staff is fantastic in every way. The Hogmanay package includes almost everything you could want. I would highly recommend this properity for anyone planning a holiday in the Inverness area.

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Thank BillVance65
Encinitas, California
Reviewed 1 week ago

Our room overlooked the river and castle yet was exceptionally no although facing east, was as dark in the morning as it could be, thanks to really great black out curtains. The bed was extremely comfortable, the room spacious and the shower was one of the best I've had EVER! Check in was easy and friendly, check out was noon...

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Thank tommciver
Reviewed 1 week ago via mobile

Great building - wonderful service and amazing views Rooms much better than pictures indicate - absolute must stay! Especially if you get a castle view room! The cafe is really nice and room service for bfast is very reasonable!

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1Thank Pinar K
Penrith, Australia
Reviewed 1 week ago

Easy location to walk all over city centre,river. Lovely presentation, very good breakfast with friendly staff. Our room was no4 in the building right on car park, the room was brand new very comfortable we had everything we needed, a cozy clean bed, great hotwater pressure in the shower, just fell a bit short as far as space size. Free...

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Thank phillirit
Santa Rosa, California
Reviewed 2 weeks ago

Very comfortable room. Easily accessible even though on 2nd floor. Help at the desk was exceptional. Breakfast was very good. Easy walking distance to anywhere in town. Nice walk along the river just outside the front door. Parking is difficult, but the staff takes care of that for you. Even has a pool and gym.

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Helpful?
Thank bschrader45
Della E, Operations Support Manager at Best Western Inverness Palace Hotel & Spa, responded to this review

Dear bschrader45, Thank you so much for your fantastic review! We have been thrilled to read you enjoyed all aspects of the hotel, thanks too for complementing the team - we feel very lucky! I hope we can look after you again on your next visit to Inverness! Thanks again and kind regards, Della.

Paris, France
Reviewed 2 weeks ago via mobile

We had a nice long weekend in the hotel, the staff was lovely and helpful with us. The room with the nice view on the river was simple but clean and comfortable. We appreciated the swimming pool too. The hotel was just a bit old and the breakfast was so so but the location was great and really convenient.

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Helpful?
Thank Redtsubaki
Della E, Operations Support Manager at Best Western Inverness Palace Hotel & Spa, responded to this review

Dear Redtsubaki, Thank you for your review of your stay. It's great to know you enjoyed your weekend, thank you for complementing the team and the rooms overlooking the river have a fantastic view! I am sorry you didn't entirely enjoy our breakfast and that you found the hotel old. However it's great that overall you had nice time with...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
Discover a warm and friendly welcome at the stylish 3 star Best Western Inverness Palace Hotel & Spa in the heart of Inverness. Located on the banks of the River Ness overlooking the Castle it is just a few minutes walk to the town centre. You'll enjoy a fresh and contemporary hotel with a choice of dining in Eight on the River or the Brasserie. You can sit back and relax with a Starbucks Coffee and surf the web for free. As well as a lovely selection of bedrooms from Classic rooms to period River View rooms with a lovely view towards the Castle. You will enjoy a relaxing break in stylish surroundings with extras including FREE Wifi, Free Car Parking and a superb upgraded Leisure Club with 50 foot swimming pool and Spa. ... more   less 

Additional Information about Best Western Inverness Palace Hotel & Spa

Address: 8 Ness Walk, Inverness IV3 5NG, Scotland
Region: United Kingdom > Scotland > Scottish Highlands > Inverness
Price Range: $202 - $600 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Inverness Palace Hotel & Spa 3*
Number of rooms: 89
Reservation Options:
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Also Known As:
Best Western Inverness Palace Hotel Inverness
Best Western Inverness Palace Hotel And Spa
Inverness Best Western
Best Western Inverness Palace Hotel & Spa Scotland
Hotel Style:
#17 Romantic Hotel in Inverness
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Inverness Palace Hotel & Spa staff and other travellers.
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Questions? Get answers from Best Western Inverness Palace Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask them for a room that is not above the fitness center/spa.”
F862NQvictorias, 22 May 2017 | Read review
“Beware rear facing rooms when the sun shines - its the greenhouse effect.”
Sedgemoor54, 21 May 2017 | Read review
“Ask for River View Room if available.”
kmbreck, 19 May 2017 | Read review
“Ask for river and castle view!”
tommciver, 16 May 2017 | Read review
“not room 5 in the annex”
robboaberdeen, 7 May 2017 | Read review
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Prices are for 1 room, 2 adults
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