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    Best Western Inverness Palace Hotel & Spa

    8 Ness Walk, Inverness IV3 5NG, Scotland
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    2017-10-01 2017-10-02
    US$158
    US$135
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    Traveller (315)
    Room & Suite (214)
    Dining (50)
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    Overview
    • Excellent44%
    • Very good34%
    • Average14%
    • Poor6%
    • Terrible2%
    Travellers talk about
    “the river” (329 reviews)
    “valet service” (17 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Pets Allowed
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Housekeeping
    3.0 Star Hotel
    All hotel details
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    Rooms
    Oct 1Oct 2
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,389)
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    321 - 325 of 1,304 reviews

    Reviewed 28 June 2016

    Very pleased with the facilities at the Inverness Palace - the pool and jacuzzi were very welcome after a day's walking! Room was good size and comfortable, and the breakfast was excellent (but very busy with a coach tour in). Location of the hotel is...More

    2  Thank wdw47
    Response from Della E, Operations Support Manager at Best Western Inverness Palace Hotel & SpaResponded 1 July 2016

    Dear wdw47, Thank you ever so much for your lovely review! We're delighted you had a great stay with us, it's fantastic that you enjoyed using the facilities so much. The location we have is brilliant especially for shopping and the bars and restaurants. Yes,...More

    Reviewed 27 June 2016 via mobile

    On arrival the receptionist welcomed my wife in a lovely friendly way and had baby items we were desperately needing sent up to the room. Our room had no view other than windows from the opposite building with the people clearly visible looking in on...More

    Thank followme73
    Response from Della E, Operations Support Manager at Best Western Inverness Palace Hotel & SpaResponded 28 June 2016

    Dear followme73, Thank you for taking the time to post your review on Trip Advisor. It's great that you received such lovely service when you arrived especially while travelling with a baby. We try and provide the little things that get forgotten so I'm delighted...More

    Reviewed 27 June 2016

    Stayed here for one night with friends. Exceptionally lovely hotel, nice room, lovely breakfast with nice surroundings. Would love to stay again but too expensive. Appletise & lemonade £7!!!!!!! Just not worth the money for one night bed and breakfast and I appreciate there are...More

    1  Thank DebDenTravel
    Response from Della E, Operations Support Manager at Best Western Inverness Palace Hotel & SpaResponded 28 June 2016

    Dear DebDen Travel, Thank you for posting your review and I'm sorry that you have left a little disappointed. The rates are based on how busy the city is and the availability of rooms that we have. I am really sorry that the soft drink...More

    Reviewed 20 June 2016

    Hotel was pretty normal. Service was average and so was the food. Confusing to get around hotel rooms if you're on 1st floor in back. As normal in Europe, elevators are veer try small, holding only 4 people, providing you don't have any bags.More

    Thank Hartzwin
    Response from Della E, Operations Support Manager at Best Western Inverness Palace Hotel & SpaResponded 26 June 2016

    Dear Hartzwin, Thank you for posting your review on TripAdvisor. I am sorry that you did not enjoy your experience in the hotel as much as we would have hoped. We usually receive fantastic praise about the team so I'm very sorry their personalities didn't...More

    Reviewed 15 June 2016 via mobile

    This was our second stop on our tour throughout scotland. It was the perfect spot to sit back, enjoy the view and relax. The pool, hot tub and sauna is a bonus and helped after days of walking. Beds were nice and big but a...More

    1  Thank Ashley K
    Response from Della E, Operations Support Manager at Best Western Inverness Palace Hotel & SpaResponded 26 June 2016

    Dear Ashley K, Thank you for your lovely review, we're so happy you had a great stay with us! The view is absolutely stunning and it's brilliant you had the opportunity to use the leisure facilities. There is a lift to all floors, it's tucked...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Breakfast Available
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$102 - US$365 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #17 Romantic Hotel in Inverness
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 110
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, Travelocity, Priceline, Cheap Tickets, Agoda, TripOnline SA, Cancelon, Hotwire, getaroom.com and Evoline ltd so you can book your Best Western Inverness Palace Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • Scotland >
    • Scottish Highlands >
    • Inverness
    • Also Known As
    • Best Western Inverness Palace Hotel And Spa ,
    • Best Western Inverness Palace Hotel Inverness ,
    • Inverness Best Western ,
    • Best Western Inverness Palace Hotel & Spa Scotland
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    Traveller (315)
    Room & Suite (214)
    Dining (50)
    Pool & Beach (23)
    Hotel & Grounds (227)
    Bathroom (13)
    Business Centre & Event Rooms (2)
    Family and Play Areas (1)
    Nearby
    Sponsored by:
    Culloden House
    592 reviews
    5.79 km away
     
    Premier Inn Inverness Centre (River Ness) Hotel
    1,669 reviews
    .17 km away
     
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    842 reviews
    2.79 km away
     
    Best Western Plus Inverness Lochardil House Hotel
    516 reviews
    2.26 km away
     
    Nearby Restaurants
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    Cafe 1
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    The Castle Tavern
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    .22 km away
    Nearby Attractions
    River Ness
    1,826 reviews
    .09 km away
    Inverness Museum and Art Gallery
    394 reviews
    .22 km away
    Inverness Cathedral
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    .14 km away
    Inverness Castle
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    .15 km away
    Ask a question
    Questions & Answers
    whiterabbit2754
    2 May 2017|
    AnswerShow all 3 answers
    Response from Della E | Property representative |
    Hi whiterabbit2754, Thanks for your question and I wanted to let you know that yes, we do have rooms which have "wet rooms". We also have frames and seats for use in the room on request. I hope this helps and thanks... More
    1
    Vote
    Bonnie B
    3 April 2017|
    Answer
    Response from Della E | Property representative |
    Hi Bonnie B, Thank you for your message, bookings through Great Rail Journeys are automatically allocated into Classic rooms. If you would like an upgrade then please contact Great Rail or the hotel directly to check... More
    1
    Vote
    Sheena S
    8 January 2017|
    AnswerShow all 2 answers
    Response from Della E | Property representative |
    Hi Sheena S, thanks for your question. Yes we have a disabled changing area within the leisure club and no stairs leading to it from the public areas or from the rooms with access from the lifts. The pool does have steps... More
    1
    Vote
    Room Tips
    "Check on booking re space/view, some rooms very compact but sold as doubles. Best view at front of building..."
    Read review
    "Stay elsewhere!"
    Read review
    "We paid for a River Ness view and we were glad we did."
    Read review
    "upgrade to Riverview room"
    Read review
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